55 Rte Du Golf, Lubumbashi, Haut-Katanga, Democratic Republic of the CongoLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
3.6/5
65 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.0
Fasilitas3.5
Layanan3.3
Kebersihan3.5
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(65)
Ulasan positif(48)
Buruk(9)
Brij
Kamar Classic(double bed)
Menginap di Okt 2024
Bisnis
38 ulasan
2.5/5
Diposting pada 16 Nov 2024
Well location is perfect
Rest things don’t function
Kettle needed to be changed
Extra pillows takes for ever to come
Breakfast good
Staff friendly
Terjemahkan
Ivwananji
Kamar Classic(double bed)
Menginap di Nov 2024
Bisnis
7 ulasan
5.0/5
Fantastis
Diposting pada 28 Des 2024
5 star hotel. 5 star treatment! An absolute pleasure staying there
Terjemahkan
Tamu
Kamar Classic(double bed)
Menginap di Jan 2023
Bisnis
2 ulasan
2.5/5
Diposting pada 16 Feb 2023
NEED DRASTIC UPGRADE IN ALL FEILDS, BUT NO OTHER CHOICE THAN THIS HOTEL.
TWICE SWIPED VISA CARD, THE SLIP DID NOT GET PRINTED FOR DEPOSIT WAS CHARGED ON MY CREDIT CARD STATEMETN
NO REFUND FROM HOTEL
BEWARE OF THE SCAM.
Top restaurant. The food is very good, the service is fast and of high quality. The menu is varied. A chef who is available and attentive to customer expectations. I recommend it. Not forgetting the Sunday buffet with excellent desserts.
Terjemahkan
Tanggapan dari Properti: Dear Matthieu, We always find it nice to read that our guests went home with great memories from our restaurant and we are very grateful for the time and effort you spent to share your personal experience and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all, specially our Chef Olivier Garrivier. Sincerely,
diegoz81
Menginap di Okt 2023
Bisnis
4.0/5
Luar Biasa
Diposting pada 1 Nov 2023
Nice place, good drinks, food ok. The best waiters are Christophe and Juvenale! Ask for them if you want a quick and appropriate service! Possibility to buy local SIM card in place. Bring proper brand new USD cash.
Terjemahkan
Tanggapan dari Properti: Dear Diego, We would like to thank you for the lovely review you shared following your recent visit at Pullman Lubumbashi. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Regards,
Tamu
Menginap di Sep 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 13 Okt 2023
I went there with a friend to try out the new meal on the menu and it was one of the best meals I’ve had in a while. The cod was well cooked and very delicious, definitely will be going back there again to try new items on their menu.
Terjemahkan
Tamu
Menginap di Sep 2023
Bisnis
1.0/5
Diposting pada 12 Okt 2023
Horrible Experience From the time I reached the hotel took my suitcase to the reception, the lady had no clue that how much am paying as I used my 12000 points. The lady was rude telling me let me do my work when I heard her saying the accounts to charge me full amount and I interrupted her correcting her to charge less because they were points. My welcome message was addressed to a different name! The room had mosquitoes and cobwebs and not at all clean. Breakfast staff were least bothered - asked English breakfast tea they said they do not have - so I went back upstairs to my room and took it from the room and showed them here it is to which he was less bothered. This place is falling apart and thank god the new Novotel is opening soon!
Terjemahkan
Tamu
Menginap di Jul 2023
Lainnya
5.0/5
Fantastis
Diposting pada 3 Agt 2023
Great hotel with well manicured gardens. Enjoyed my week attending a conference. The staff were attentive but we had a language barrier as I do not speak French. Rooms were clean with all amenities functioning.
Terjemahkan
Tanggapan dari Properti: Dear Chickanah, We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping and maintenance staff undertakes a thorough cleaning of our installations and rooms on a daily basis in order to guarantee our high standards related to hygiene and Cleanliness which is one of the most important aspects for AccoHotels. Thank you for your insights regarding the service in English and although all of our réceptionists are able to communicate in most of our international guests' languages, we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Tamu
Menginap di Jul 2023
Lainnya
5.0/5
Fantastis
Diposting pada 2 Agt 2023
Nice one for everyone to get a good fresh hair join us and see by yourself this can be the new things to anyone who joined the Tony and Tony restaurant they've got great service nice chairs and a great air conditioning
Terjemahkan
Tamu
Menginap di Jun 2023
Lainnya
5.0/5
Fantastis
Diposting pada 15 Jul 2023
The service was great, friendly staff, really enjoyed my stay. Location was peaceful, exactly what l needed. The room was very tidy and the food was delicious .Highly recommended, definitely coming back!!
Terjemahkan
Tanggapan dari Properti: Dear Camper60041567751, We greatly appreciate the time you spent to share your recent holiday experience at Pullman Lubumbashi Grand karavia. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and we thank you for your kind recommendation to Tripadvisor’s readers. Sincerely,
Tamu
Menginap di Apr 2023
Lainnya
5.0/5
Fantastis
Diposting pada 10 Mei 2023
It was a amazing stay! Welcoming and friendly staff. The location is awesome with a wonderful view by my room. I appreciated the variety of buffet on breakfast. I suggest you to have more fruit variety. Thanks a lot to all.
Terjemahkan
Tanggapan dari Properti: Dear Adolphe, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Regards,