Ulasan Pullman Lubumbashi Grand Karavia

Be careful of wifi They want you to connect using email In few days your email will be hacked

NEED DRASTIC UPGRADE IN ALL FEILDS, BUT NO OTHER CHOICE THAN THIS HOTEL. TWICE SWIPED VISA CARD, THE SLIP DID NOT GET PRINTED FOR DEPOSIT WAS CHARGED ON MY CREDIT CARD STATEMETN NO REFUND FROM HOTEL BEWARE OF THE SCAM.

環境獨立，安全，大片草地，安靜。設施也新，當地最貴酒店，據説一般是礦老闆和政府人員入住。總體來講，消費水平太高，這是當地的特色。

服務各方面都不好，房間小服務各方面都不好，房間小服務各方面都不好，房間小服務各方面都不好，房間小服務各方面都不好，房間小

Le service était plutôt lent à part ça tout le reste ça va

Top restaurant. The food is very good, the service is fast and of high quality. The menu is varied. A chef who is available and attentive to customer expectations. I recommend it. Not forgetting the Sunday buffet with excellent desserts.

Nice place, good drinks, food ok. The best waiters are Christophe and Juvenale! Ask for them if you want a quick and appropriate service! Possibility to buy local SIM card in place. Bring proper brand new USD cash.

I went there with a friend to try out the new meal on the menu and it was one of the best meals I’ve had in a while. The cod was well cooked and very delicious, definitely will be going back there again to try new items on their menu.

Horrible Experience From the time I reached the hotel took my suitcase to the reception, the lady had no clue that how much am paying as I used my 12000 points. The lady was rude telling me let me do my work when I heard her saying the accounts to charge me full amount and I interrupted her correcting her to charge less because they were points. My welcome message was addressed to a different name! The room had mosquitoes and cobwebs and not at all clean. Breakfast staff were least bothered - asked English breakfast tea they said they do not have - so I went back upstairs to my room and took it from the room and showed them here it is to which he was less bothered. This place is falling apart and thank god the new Novotel is opening soon!

5 Star ONLY by DRC standards - this should be clear on the booking. Don’t say you’re in international hotel and then not adjust your star rating to reflect international standards. The AC in half the rooms we booked never cooled the room. The showers have broken tiles, shower drain covers, and mold. The staff are always friendly. The property is far off the road and the pool is beautiful, very deep, and very cold (refreshing). Guests are not discouraged from making rude remarks or gestures, which lessened considerably the enjoyable atmosphere. (I was properly and conservatively clothed.) The pool house showers are broken - there’s water but it sprays out of the top of the fixture, not from the shower head. There are no pool towels. And when there’s a function, it’s pretty loud and guests smoke everywhere outside rather then a specific area. On my send stay, the AC worked well, but the first stay was rough. The food buffets… breakfast. The egg station is the only food served hot. They’re are about 20 other dishes that should be warm, but we’re always cold. The lunch and dinner buffets were plentiful but you must love over cooked meats. Ordering off the menu was better, and all options are VERY expensive for what you get. Very expensive for most areas of the world, crazy for the DRC. It’s not safe to leave the property so come prepare to stay if you don’t have a local private vehicle, driver, and security. 3-1/2 stars at best

Great hotel with well manicured gardens. Enjoyed my week attending a conference. The staff were attentive but we had a language barrier as I do not speak French. Rooms were clean with all amenities functioning.

Nice one for everyone to get a good fresh hair join us and see by yourself this can be the new things to anyone who joined the Tony and Tony restaurant they've got great service nice chairs and a great air conditioning

The service was great, friendly staff, really enjoyed my stay. Location was peaceful, exactly what l needed. The room was very tidy and the food was delicious .Highly recommended, definitely coming back!!

It was a amazing stay! Welcoming and friendly staff. The location is awesome with a wonderful view by my room. I appreciated the variety of buffet on breakfast. I suggest you to have more fruit variety. Thanks a lot to all.