Ban Mano Rd, Luang Prabang, Luang Prabang Province, 06000, LaosLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.8/5
Menakjubkan
43 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.9
Fasilitas4.8
Layanan4.7
Kebersihan4.8
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(43)
Ulasan positif(43)
Ulasan dengan foto/video(28)
Pengalaman menginap terbaik!(26)
Layanan memuaskan(24)
Kamar sangat bagus(13)
Lingkungan mewah(9)
Sarapan lezat(7)
Tersedia layanan antar-jemput(6)
Lokasi nyaman & tenteram(6)
Kolam renang sangat bagus(5)
Tamu
Suite Twin Taman
Menginap di Agt 2024
Keluarga
7 ulasan
5.0/5
Fantastis
Diposting pada 31 Agt 2024
it is a very beautiful hotel with a beautiful garden view. i enjoy my stay here. also all my family members. the hotel has many friendly staff and especially my thanks to mr. Te vard nouding leng. we will definately come back and choose the hotel again! they also help us book the tour and reserve the restraurant. thank ypu for everything. we recommend our friends to choose this too!
Terjemahkan
Tamu
Suite Garden King
Menginap di Jul 2024
Keluarga
8 ulasan
4.7/5
Menakjubkan
Diposting pada 7 Agt 2024
We are very happy with our stay at the Sofitel of Luang Prabang, very warm welcome from the arrival until our departure.
This is a very quiet and relaxing hotel with plenty of serene atmosphere, which we were looking forward to get during our stay. As it is a bit out of the city center with 5 minutes drive or 10 minutes by tuktuk, they do offer free shuttles from 6pm to 9:30pm to town or back.
Courteous staff, helpful and friendly people.
Breakfast is simple, not gargantuan, sufficient enough, they offer free 5 minutes massage when you arrive for breakfast if you desire to have one…
The pool and garden are beautiful and well maintained.
All in all, good values and good vibes from this place, we will return and recommend it to our friends to go.
Terjemahkan
NuytsiaFloribunda
Suite Garden King
Menginap di Jul 2024
Pasangan
11 ulasan
3.5/5
Diposting pada 1 Agt 2024
Our stay had a lot of high points and a lot of low points.
Starting with the high points, the grounds and room were incredible. Our experience at the spa was one of the best we’ve had. The cocktails and Laos-style burger we had for lunch one day were phenomenal. The staff were charming and very accommodating.
However, there were a few aspects that were far below the experience expected of a 5 star hotel. First, cocktail service around the pool was abysmal. On almost every occasion we had to go searching for a staff member to take our order, and then the cocktails more often than not took more than half an hour to arrive. This is despite the fact that we seemed to be the only people ordering F&B at that time, i.e. they were not busy at all.
Second, the breakfast was a disappointment every day - we were told we could order eggs or noodles, and had to repeatedly press the staff to find out what type of eggs and noodles, and we only discovered on the last day that there was a menu with additional options. We ordered poached eggs on toast, and the eggs had not been drained of excess liquid, and the bread was entirely soaked through. An order of waffles took over an hour to come out - first it was delivered as a pancakes, and then they just forgot about it despite repeated follow ups. The “local” Laos options lacked flavor - very little of the herbs and spice that makes Laos food great. I think this and the pool service issue are primarily the result of a lack of training and instruction for staff - they were clearly doing their best, but did not know what to do.
Third, the pool area needs a lot more spent on maintenance. The decking is cracking and falling apart. The mosaic tiles in the pool are falling apart, A LOT of the tiles are missing, and I got a very large laceration on my forearm from the sharp edge of a tile sticking out. If this pool were in a western jurisdiction, it would not meet health and safety standards.
Fourth, the gym was not worth visiting if you want to lift weights. Possibly the worst weights offering I’ve seen for a hotel of that price and with that much space.
We want to reiterate how great and enthusiastic the staff were. I think this is primarily a management oversight, training, and maintenance capex issue.
Terjemahkan
Tamu
Suite Garden King
Menginap di Jul 2024
Bepergian dengan teman
51 ulasan
5.0/5
Fantastis
Diposting pada 2 Agt 2024
Lovely hotel set in French colonial buildings. Beautiful location
Terjemahkan
Tamu
Suite Garden King
Menginap di Apr 2024
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 8 Mei 2024
The hotel is very beautiful with shuttle bus service to the 3 Nagas.
Terjemahkan
Pengguna Anonim
Suite Garden King
Menginap di Apr 2023
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 13 Apr 2023
The room, staff and surroundings were outstanding.