Solaz, a Luxury Collection Resort, Los Cabos

一家十分出色的酒店 環境和裝修都很好 除了餐廳性價比有點低之外一切都很好 十分推薦

From beginning to end, the service we received was top notch. Upon arrival, lead bellman Omar set the tone. He provided vital information about transportation options, and was always looking out for us. Ubers were easy to use, and the bell staff will drop you off and pick you up from the front entrance. We never waited more than 2 minutes for our Uber rides. All drivers spoke English. Omar also provided detailed information about our ocean view room in the towers. We were very surprised to find a rolling 3-piece wooden door that we slid closed at night to cut down on the road noise. And yes, there *is* road noise in the towers, but the sliding door made quite a difference. (Funny how the haters seem to forget to mention this feature.) After reading in reviews that brunch at Cascabel was $60 pp, we were very pleasantly surprised to find it was really only $38 pp, and a terrific value at that. Gourmet food was prepared to order (tacos, quesadillas, omelettes, etc.) and the french toast was the best we've ever tasted--anywhere. Fresh squeezed juices were abundant, and the chilaquiles were to die for. However, the star of Cascabel was Yolanda. She was amazing!! Her recommendations and highly-personalized service made the trip to Solaz worth every penny. She even presented us with a thoughtful departure gift on our last day. Mako was our go-to place for poolside snacks and drinks. The service was frequent, and the food of excellent quality. The pretzel roll chicken sandwich was delish!! Oh, and ask for your margaritas with a half salt/half tahine rim. Housekeeping was spot on. They really do go the extra mile. Please, leave a daily tip for these hardworking ladies. As mentioned, yes, there is some road noise at this property. Is it a deal breaker? Absolutely not. We travel with earplugs anyway, so it really wasn't a big deal. We asked to have our mini-fridge emptied, and it was worth our while to stock up on beer, Topo Chico, and snacks at the nearby Fresko. In our opinion, this is not a suitable property for kids, children, or teens. It is obvious the resort was created for relaxation and not family activities. Speaking of relaxation, the massage I had by Ana was wonderful. Is the spa cheap? No, but the facilities are state of the art. Having also recently stayed at the Ritz Carlton Zadun, we can say that there is much more value at Solaz. Plus, being in the corridor made getting around really easy. Omar and Yolanda, thank you for going out of your way to ensure our trip was unforgettable in every way. The Solaz family is so lucky to have you. We hope to see you again soon.

What can I say other than the word AMAZING. My husband and I visited Solaz for our ten year anniversary. Ahead of our arrival, I reached out to the concierge team to let them know, not expecting much other than a list of amenities I could purchase to celebrate. Instead, we were celebrated multiple times over by the staff across the property. Upon arrival, we were greeted by our butler who gave us a tour of the property in a golf cart, then dropped us off at Mako for beach front lunch. We were given our room at approximately 2. We were upgraded (Platinum Elite member) to a plunge pool ocean view. That room delivered views and comfort. I came to TripAdvisor ahead of my trip to find specific information that I never found, so my review here includes some of those things: - you can use the spa to change into your swimsuits if you arrive early and want to enjoy the pool - they have a market on site for alcohol, non-alcoholic beverages, snacks, toiletries etc. - the pools are heated perfectly which was welcomed for our February visit - A part of our elite status with Bonvoy, we had the choice of 1,000 points or free breakfast daily. We chose the free breakfast which included a full buffet. - we did not get approached once about timeshares - they offer transportation directly through the hotel that's charged to your room. While other services in the area are cheaper, i found this convenient, quick and easy. - We used a taxi to leave property and uber to go back. I didn't try to take uber from the hotel. - The distance to Cabo is about 15 minute drive and to San Jose its about 20 minutes. Its truly the best location. - I don't know about the road noise from the tower rooms, but i am sure its not quiet. We heard it walking through the property, but not in the plunge pool room, nor at the pool. - We had dinner at Al Paiso one night - sat at the bar outside. LOVED the food there and do recommend if you want to stay on property. - Other reviews say the food and drinks are expensive. Its called a "Luxury Collection" so I would expect it to be pricy. For example, we spent $100 with tax and tip for lunch at Mako (two drinks and two lunches). I would personally expect that at a property such as this. - the plunge pool room had a shower that opened up to an outdoor shower. SO COOL. - The plunge pool was semi-heated. It was swimmable during the day but brisk at night. We didn't have neighbors, but i could see how it would be weird if they were also outside swimming at the same time. - The pools don't have signs indicating "kids only" (not that I found anyway). But their website says there are two. I have to wonder if you have kids if the butlers let you know those exist so that families stay at those pools. The pool next to Mako was adults only the entirety of our stay. - There were plenty of chairs at the pool. The only ones gone by mid-morning were the ones directly next to the pool which isn't surprising. But the rest were wide open.