Sheraton Gateway Los Angeles Hotel

The hotel is very accessible, approximately 5-7 minutes away from the airport. Checking-in and out is fast and hassle free. The room is clean but the entire place smells like ****.

好處是酒店裡有回國核酸檢測，很方便。 缺點是，咖啡機都沒清理，走廊黴味較重。

早晨一早挖掘機就開始製造噪音、房間裏毛巾都拉絲了還不捨得換新。電話和床頭牆面佈滿不明臟痕。走廊黴味大，停車巨貴。套餐裏含的早餐不是酒店的，而是到旁邊星巴克領一個麪包。

호텔 욕실.침구 컨디션 좋아요.출국전 이용하기 편리함. 스타벅스 패드 커피이용가능하나...차라리 커피쿠폰제공이 좋을듯해요.

乾淨衞生，check in快，服務到位，雖未配備一次性牙涮牙膏，電話客房服務後可免費送過來。check out便捷，距離機場非常近！

They are racist…they made me and my friends leave the hotel due too loud noise and smoking EXCEPT…nobody was smoking… their REASONING BEHIND THIS DECISION WAS the cigarette smoke got through the vents IN A ROOM WITH NO VENTILATION…that’s number 1…number 2 NO BODY SMOKES CIGARETTES and wen asked WAT THE SMOKE SMELLED LIKE NOBODY COULD GIVE A CONCRETE ANSWER OUTSIDE OF “smoke” but YOU KNOW DISTINCTIVE SMELLS WEN U SMELL THEM…I.E CIGARETTES…****….CIGARS…so if u SMELLED SMOKE YOU ABSOLUTELY KNOW WHICH PRODUCT OF SMOKE U SMELLED IF THERE WAS SMOKE COMING FROM THESE IMAGINARY VENTS…but wen I SPOKE TO MANAGEMENT THAT MORNING HE WAS ASKING ME WHICH PRODUCT WERE WE SMOKING…sir WE WERENT!!! But if your saying WE WERE YOU TELL ME WAT IT WAS!? YOUR STAFF SHOULD KNOW WAT THEY SMELLED IF THEY ARE ACCUSING US OF DOING SOMETHING WE NEVER DID…number 3…they have a card in the room that STATES THAT THEY WILL CHARGE A 500 dollar cleaning fee if smoke is detected in the room HOTEL POLICY…but the manager told me THEY NOT CHARGING ME THE CLEANING FEE JUST MY 100 dollar deposit FOR ME! But yaw don’t know me from ADAM SO Y WOULDNT U CHARGE ME THE 500 if u INDEED SMELT SMOKE COMING FROM MY ROOM!???? BECAUSE ONCE AGAIN YOU DIDNT SMELL ANYTHING!!! YOUR CLEANING CREW DIDNT HAVE ANYTHING TO CLEAN SMOKE RELATED AND THATS Y U COULDNT CHARGE ME!!! You were looking for a reason to ask me and my friends to leave BECAUSE U DIDNT WANT US STAYING IN YOU FACILITY!!! The night manager TOLD ME NO YOU HAVE TO GO BECAUSE IVE DONE ENOUGH ACCOMMODATIONS FOR THE DAY AND IM NOT DOING ANYMORE YOU NEED TO GO…IVE NEVER BEEN TREATED SO UNJUSTLY in MY LIFE!!! I stay at the Sheraton ALL THE TIME!!! It was ABSOLUTELY MY FAVORITE HOTEL!!! Now ID NEVER SPEND ANOTHER DIME!!!

為了疫情期間回國定的這裏，體驗很不好。特意選的無煙客房，廁所卻一直有很大的煙味（懷疑是隔壁的味道從排氣扇進來的，隔壁也是無煙客房😅），導致衹能一直關着廁所門隔絕這個味道。找前台投訴，前台説會派security去問一下也沒有後文了，就這麼一直忍了七天。可能唯一比較好的是前台可以免費打印核酸檢測報告。

沒有visa卡或者其他的支持美元的信用卡千萬別訂。我拿着銀聯的幾張信用、儲蓄卡去刷都不支持，還不能找其他人借卡刷，還必須是現場刷卡，遠程代付都不行，現金也不收，房費也不退。最後去找了個很舊的小inn旅館才沒露宿街頭.