1 Greville Rd, Camden, London, NW6 5HA, United KingdomLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.4/5
Luar Biasa
38 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.3
Fasilitas4.5
Layanan4.3
Kebersihan4.3
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(38)
Ulasan positif(17)
Ulasan dengan foto/video(1)
Buruk(2)
mahabub murshed tanjir
Apartemen Luxury 1-Kamar Tidur
Menginap di Nov 2024
Keluarga
17 ulasan
5.0/5
Fantastis
Diposting pada 30 Nov 2024
Awesome really good enjoy very much ๐๐๐๐๐๐๐๐๐๐๐๐ very lovely ๐คฉ Thanx you ๐ very much helpful, Thanx you For Your behavior next time I Will come again, awesome really good apricaite awesome excited,๐๐๐๐๐๐๐๐๐๐๐๐๐คฉ๐๐คฉ๐๐๐๐๐๐๐๐๐๐๐๐๐ just wow
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind and enthusiastic review! We're absolutely thrilled to hear that you had such a wonderful experience with us. Your excitement means a lot, and we're grateful for your appreciation. We can't wait to welcome you back next time. ๐๐ See you again soon!
Tanggapan dari Properti: Thank you for taking the time to review your stay. We are happy to hear that you enjoyed the cleanliness and convenience on offer in our apartments. London in general has a very multi-cultural population, and West London in particular is very popular with the Arab community, in which Sanctum London is very well known. We hope that you do decide to revisit, and look forward to it.
Tanggapan dari Properti: Thank you for taking the time to review your stay with us. We are delighted that the local amenities suited the needs of your stay, and look forward to welcoming you back to stay with us again very soon.
Tamu
Deluxe One-Bedroom Apartment
Menginap di Sep 2024
Bepergian dengan teman
11 ulasan
3.8/5
Baik
Diposting pada 22 Sep 2024
ๅปๆฟ่จญๆฝ้ฝๅ จ๏ผๆด้ซๆจ่ฆ
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed the amenities provided and would recommend Sanctum to others. It would be constructive to know exactly what we could do to improve the stay. We hope to welcome you back again very soon.
Tanggapan dari Properti: Thank you for taking the time to review your stay. We are delighted that you enjoyed your apartment, particularly the space and location of our property. For clarification, we provide a full house-keeping service twice per week based on a minimum 7 night stay, during which we will change linens, bedding and towels, and these would be done on weekdays. Daily rubbish collection is also provided. Holidays do not affect the regularity of our service. We hope to be able to welcome you and your family back very soon.
Shirley P
Deluxe One-Bedroom Apartment
Menginap di Sep 2024
Keluarga
11 ulasan
5.0/5
Fantastis
Diposting pada 22 Sep 2024
ไบค้ไพฟๅฉไธ้ฏ
Terjemahkan
Tanggapan dari Properti: That you for taking the time to review your stay with us. We are very conveniently located and are happy that the local transportation options suited your stay. We look forward to welcoming you back again very soon.
mrshms81
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 3 Nov 2024
Stayed as a family of five in a 2 bedroom apartment. It was very spacious, clean and comfortable. The beds were extremely comfortable. The tube is a couple of minutes walk away. Plenty of supermarkets or takeaway within walking distance if wanting to eat in the apartment.
Terjemahkan
Tanggapan dari Properti: Thank you for your lovely review! Weโre so glad to hear that your family had a comfortable and enjoyable stay in our spacious apartment. Itโs great to know the convenient location, close to the tube, supermarkets, and takeaways, made your stay even easier. Weโre delighted that you found the beds comfortable as wellโitโs so important for a relaxing family getaway! We look forward to welcoming you all back soon.
Poppys10
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 3 Nov 2024
Have stayed here several times over the past few years. Well located near transport into city. Excellent apartment accommodation, with all requirements in working order. Extremely comfortable beds . Bathroom first class. Plenty of restaurants nearby. The staff are exceptionally friendly and helpful.
Terjemahkan
Tanggapan dari Properti: Thank you for your fantastic review! Weโre thrilled to hear that you enjoyed another great stay with us in Maida Vale and that our location, amenities, and comfortable accommodations met your expectations. Itโs wonderful to know that our staffโs friendliness and helpfulness have made a positive impact on your visits. We truly value your loyalty and look forward to welcoming you back for many more stays in the future!
Daryl B
Menginap di Mei 2024
Keluarga
5.0/5
Fantastis
Diposting pada 23 Mei 2024
We booked 2 nights in a 2 Bedroom Super Deluxe apartment for 5 adults. The apartment was enormous, spotless and furnished beautifully. We had seven people for dinner one evening and could seat everyone easily. Staff were very helpful, especially as I had a senior moment when checking in! Location is great, very handy for the shops, and we recommend Hart & Lova bakery just around the corner. Transport is excellent, being a few minutes away from both underground and overground services. We had a great time and will certainly be back!
Terjemahkan
Tanggapan dari Properti: Dear Daryl, thank you for your wonderful review! We're delighted to hear that you enjoyed your stay in our 2 Bedroom Super Deluxe apartment and found it spacious and beautifully furnished. It's great to know that our staff were helpful, especially during check-in, and that the location and transport options met your needs perfectly. We're also pleased that you had a chance to visit Hart & Lova bakeryโwe agree, it's a gem! We look forward to welcoming you back for another great stay.
DezzieWirral
Menginap di Mei 2024
Keluarga
5.0/5
Fantastis
Diposting pada 18 Mei 2024
Really enjoyable stay as family of 3. Well stocked kitchen. Very comfortable mattress and pillows. Very easy to travel around using the apartments as a base. All of staff were so helpful and friendly. Can highly recommend. And we will definitely return!
Terjemahkan
Tanggapan dari Properti: Thank you so much for your glowing review! We're thrilled to hear that you and your family had such an enjoyable stay with us. It's great to know that you found the kitchen well-stocked, and the mattress and pillows comfortable. We're also glad our location made it easy for you to travel around. Our team takes pride in being helpful and friendly, so your kind words mean a lot to us. We look forward to welcoming you back on your next visit!
Dan G
Menginap di Apr 2024
Keluarga
5.0/5
Fantastis
Diposting pada 8 Apr 2024
Sanctum Maida Vale is a limited service apartment hotel in Kilburn Park. It doesn't have restaurant, yet there are over a dozen within 2-3 blocks. Many are excellent, and many deliver. They don't put a mint on your pillow at night , yet there are many fluffy pillows and extra towels. Way more than my wife knew what to do with. There are many mass transit options within 3 blocks. (Underground, Overground and Busses) Access to most of London is quick and easy. You have a Starbucks, Tesco (Small Grocery/open late), Library within 1/2 a block. You have M&S Food, Boots/Pharmacy within about 2 blocks. The rooms are spacious, comfortable and clean in an excellent neighborhood. I have stayed here multiple times and my family always looks forward to returning here.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your wonderful 5-star review! We're thrilled to hear that your stays at Sanctum Maida Vale have consistently been enjoyable and that you and your family look forward to returning. Itโs fantastic to know that our location in the vibrant Kilburn Park area, with its close proximity to a variety of dining options, mass transit, and essential stores, adds value to your experience with us. We understand the importance of those extra comforts like fluffy pillows and extra towels, and weโre glad they made your stay even more pleasant. Although we may not have an on-site restaurant, itโs heartening to hear that our spacious, comfortable, and clean apartments with fully equipped kitchens more than make up for it. We look forward to welcoming you back soon for another memorable stay. Thank you once again for choosing Sanctum Maida Vale!
didi-tripper
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 31 Mar 2024
Friendly helpful staff. The place was clean, comfortable, quite, and with everything we needed. We stayed in kilburn, it was well situated and the tube is very close. You have a supermarket conveniently located just on the street, and plenty of places for food.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay with us. It's great to know our staff made a positive impression with their friendliness and helpfulness, and that you found your accommodations clean, comfortable, and quiet, equipped with everything you needed. We look forward to welcoming you back in the future for another pleasant experience. Thank you for choosing us for your stay!
Josh D
Menginap di Nov 2023
Pasangan
5.0/5
Fantastis
Diposting pada 19 Nov 2023
Absolutely outstanding place to stay, great customer service, spotlessly clean, extremely well equipped and even got a complimentary upgrade from a studio apartment to the deluxe apartment. Couldnโt recommend more!! Thanks Josh
Terjemahkan
Tanggapan dari Properti: Dear Josh, thank you for taking the time to review your stay with us. We are delighted that you enjoyed the service provided by our staff, the cleanliness and style on offer in your apartment. Its great to hear that you recommend us so highly, and we hope to be able to welcome you back very soon.
Tamu
Menginap di Mei 2023
Lainnya
1.0/5
Diposting pada 27 Mei 2023
Our stay at Sanctum London Maida Vale in May 2023 was filled with disappointment and frustration. From the very first day, it seemed that something was constantly going wrong, and the customer service we received was absolutely terrible. Upon arrival, we discovered that one of the two showers in the apartment didn't work properly. Only hot water was available, while the cold water faucet was malfunctioning. The maintenance person who came to address the issue advised us to shower in the hot water, claiming it wasn't boiling. One of the major issues we encountered was with the so-called "fully equipped kitchen." However, none of the kitchen appliances were functional. The stove top failed to heat up, rendering it useless for cooking, and the toaster didn't work at all. It was incredibly frustrating to have a kitchen that was advertised as fully equipped but lacked even the most basic functionality. Even worse, the dishwasher was connected to the sewer through a flexible pipe that was carelessly dropped into the sink sewage system. As a result, the dishwasher leaked and drained wastewater onto the kitchen floor. This not only created an unhygienic environment but also posed a safety hazard. The inclusion of (3) pool and gym vouchers seemed promising, but even this aspect was marred by the hotel's disorganization. When we inquired about the vouchers, we were informed that the manager had already left for the day (at 6 pm), and it took significant effort and argumentation to obtain them. However, upon reaching the pool, we were shocked to learn that children were not allowed after 6 pm, although we were specifically told by the reception that the pool is open until 9pm. This lack of communication and mismanagement of the facilities ruined our evening plans and further highlighted the hotel's incompetence. To top it all off, we requested a one-hour late checkout, asking for a checkout time of 12 pm instead of the standard 11 am. Despite the hotel being virtually empty, our request was inexplicably denied. This inflexibility and unwillingness to accommodate a simple request demonstrated a disregard for guest satisfaction. To top it all off, we requested a one-hour late checkout, asking for a checkout time of 12 pm instead of the standard 11 am. Despite the hotel being virtually empty, our request was inexplicably denied. This inflexibility and unwillingness to accommodate a simple request demonstrated a disregard for guest satisfaction.
Terjemahkan
Tanggapan dari Properti: Dear Svetlana, this review has been left for no other reason than bitterness due to ******* making a mistake with your booking which caused you to be charged twice. Unfortunately, ******* have not taken responsibility for this error and refunded you, and as such you have posted a scathing review full of lies to get back at us when we are not the responsible party. None of the issues mentioned were raised during your stay except for the hot water issue, which was fixed immediately by our on-site maintenance team. If there were any further issues, which can happen without warning, we would hope that courteous guests would enlighten us so we can address the issue but we have since tested our hobs, toaster and the dishwasher and all of which work as they should. The house-keeping service was also conducted as usual, twice per week and on set days as per the information stated on *******. As displayed on our ******* page, we give guests limited access to an external health club, and we have no control over their policies regarding children. In any case, we do not state any opening times online regarding the health club, so no misinformation was provided prior to your check-in to mean that your evening was ruined. A manager was called speedily and resolved the situation regarding the vouchers. Regarding what you call 'a disregard for guest satisfaction' because a later check-out could not be offered, we would argue that the opposite is actually true as we are concerned with getting the apartment clean for the next guest by the guaranteed 3pm check-in time. We are sure you would not have been impressed if you were told you could access the apartment at a certain time and were then unable to, and we are not sure why you think you know how busy we were on a BANK HOLIDAY WEEKEND better than us, but wherever you get your information is not credible as we were fully booked and had another guest due to check-in that afternoon. We would argue that it shows your selfish disregard for others that you hold this point against us when any extension of your check-out time is subject to availability. Finally, we'd like to call your own behaviour into question as your party displayed disgusting rudeness upon check-out with a taxi driver who was just trying to assist you with your luggage. This is not the way we conduct ourselves in the UK, and would expect more respect from guests visiting the country. It is not a surprise that you have shown vindictiveness in leaving this review given the manners shown during your stay. Sanctum are more than happy to own up to any rare failure to deliver our normally impeccable service (our review score displays that this is not a common occurrence), and as such we hope that future guests can disregard this review as purely a revenge move due to a dispute between *******. It is a shame that Sanctum has to suffer because of this.
Tamu
Menginap di Apr 2023
Lainnya
5.0/5
Fantastis
Diposting pada 18 Apr 2023
We travel to London as a family of 3 regularly. Sanctum is definitely the best place we have stayed in London over the years. My 4 year old hates hotels as they are single rooms and she gets bored. So this time we stayed in Sanctum Maida Vale for a week and loved it. The staff is great, they are friendly and very helpful. They make you feel at home. The housekeeping is also very helpful, understanding and do their jobs great. Our living area was full of my toddler's stuff and they tidied up after her well. The property is very well equipped. We stayed in the Deluxe One-Bedroom Apartment. We had a big bedroom, a living and dining area, a nice kitchen with all kitchen appliances, dishwasher, washing machine, cooker, oven, microwave and a large fridge. Being Muslim, it is hard to find different varieties of halal food all the time so kitchen was important for us. But the catch is the balcony. The weather was so warm during our stay and we enjoyed the balcony very much. Overall, the apartment and beds were comfortable, rooms were clean. Everything was in working order. Location wise, it is very close to Central London. There is tube and bus stops in walking distance. Plenty of shops, cafes and restaurants available on Kilburn High Road. Little Venice and Edgware Road are walking distance. We will definitely be back to Sanctum in future visits. Thank you for everything.
Terjemahkan
Tanggapan dari Properti: Dear Melike, thank you for taking the time to review your stay. Its great to hear such positive comments regarding your apartment, our staff and the location of the property, and we are delighted that all these elements added up to make such an excellent experience for you. We look forward to welcoming you back very soon, and please contact us in order to book so that we can provide you with the very best apartments.