Foto Park Plaza Westminster Bridge London

We had a good time at Park Plaza London Westminster Bridge, from reception to room layout and super convenient location, we did enjoy our stay for 3 nights. One bonus at this hotel that we found out the room has a microwave and mini fridge, which is super useful if traveling with kids. Highly recommend to anyone who wants to stay at famous landmark like Big Ben, London Eye or Waterloo Station etc.

Great location but the service at the front was so slow and was waiting for just check-in more than 30 minutes. If the hotel can improve only front desk check-in it would be great. Absolutely will be back again. Nice view the big ben just in front of the hotel.

Location is excellent. Room is big enough. Highly recommended

we both had an amazing time!! hotel was beautiful and the breakfast was great we will be coming soon again!

Surprise for hubby's birthday was first class in everything food drink room was amazing

So kindness!

The hotel was amazing! Spacious, modern, clean and bright! Located just a minute away from ALL the touristy things- London Eye, Big Ben, Westminster, Buckingham Palace and the Thames River. Would highly recommend and would suggest book directly with hotel.

Booked a one bedroom suite with Big Ben view for 5 nights, I expected a stunning view but came out to be a street view because I was arranged the lowest floor. My room was next to the executive lounge, I was being awaken up at 8am every morning because of the noise. Room was dusty, and I found hair on the telephone when I enter the room. The bottles of body wash, shampoo and hand wash were empty since I checked in. Complained to guest services and front desk for several times but they were still not refilled! They only delivered me few small bottles (30ml) for temporary use, but they were used up in one to two days since we have three people staying in the hotel. I have to ask body wash, shampoo and hand wash almost everyday! Requested makeup room, but the bed was not arranged neatly. Not only single incident, same situations happened after reporting and showing pictures to front office staffs! Ridiculous! Claimed "delivering comfort, impeccable service", but the service was sucks! Very Bad Experience! Will NEVER return!

Good value for the money. Close to Waterloo station and underground just 5 minutes walking. London eye and Westminster area in 3 minutes.. Typical English breakfast….nice service