Ulasan Huttons Hotel, Central London

Tanggapan dari Properti: Dear Guest,Thank you so much for your wonderful review. We’re delighted to hear that you and your sister had a pleasant stay and enjoyed watching Wicked at the Apollo Victoria. It’s great to know that room 506 met your needs – being spacious, clean, and well-equipped.We’re also pleased that you appreciated our convenient location for sightseeing and the ease of accessing local attractions on foot. Your kind words about our friendly and helpful staff, as well as our complimentary luggage storage, mean a lot to us.We look forward to welcoming you back in the future.Kindest RegardsSabrin DaoudGeneral Manager

Tanggapan dari Properti: Thank you for your review! We're glad to hear you found our hotel decent and appreciate your understanding regarding the room size given our central location. We strive to offer comfortable accommodations in a convenient setting, and your feedback is valuable as we continue to improve. We hope to welcome you back for another stay!

Tanggapan dari Properti: Dear Fah,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a very good and clean experience during your stay with us, and that our proximity to London City made your travels convenient.It's fantastic to know that you found our location convenient with easy access to buses and taxis, allowing you to explore the city with ease.We truly appreciate your kind words and are delighted that you enjoyed your time with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Kindest RegardsSabrin DaoudGeneral Manager

Tanggapan dari Properti: Dear Sir/Madame,Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your recent booking with our hotel.Regarding the toiletries, safety, convenience of transport, location, soundproofing, and nearby shops, we take your concerns seriously, and we will review our offerings and amenities to ensure they meet our guests' expectations. Your feedback helps us identify areas where we can improve, and we will work diligently to address these issues.We understand that your travel plans were impacted by the airline's schedule change, and we sincerely apologize for any inconvenience this caused. Our cancellation policy is designed to maintain the integrity of our reservation system and ensure fairness for all guests. However, we regret that we couldn't accommodate your request for a cancellation or change to a later date.We value our guests' satisfaction and we deeply regret that we fell short of meeting your expectations in this instance. We take all feedback seriously and will use this as an opportunity to improve our services and policies.If there is anything else we can do to address your concerns or make amends, please do not hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you in the future and provide you with an improved experience.Kind regards,GlenOperations Manager

Tanggapan dari Properti: Dear Marina,Thank you for taking the time to share your feedback with us. We are glad to hear that our reception team was able to address your concern about the room without a window and provide you with a more suitable accommodation.However, we apologize for the discomfort you experienced with the mattress and pillows. Your comfort is of utmost importance to us, and we regret that we fell short in this aspect during your stay. Your feedback helps us to identify areas that require improvement, and we will certainly look into upgrading our bedding to ensure a more restful experience for our guests.Please know that we take all guest comments seriously, and we are continually working to enhance the quality of our services and facilities.If you have any further suggestions or need any assistance during your stay, please feel free to reach out to our front desk team. We are here to ensure that you have a pleasant and comfortable stay with us.Once again, we appreciate your valuable feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,GlenOperations Manager

Tanggapan dari Properti: Dear Sir/Madame,,Thank you for your wonderful review! We are thrilled to hear that you had an enjoyable stay with us and that you found our hotel to be a perfect value for your family's visit to central London.Our staff takes great pride in providing exceptional service and being available around the clock to assist our guests. We are delighted that you found them to be helpful and accommodating during your stay.We are also pleased to know that you appreciated our convenient location, with easy access to central railway stations and bus stops right in front of the hotel. It's fantastic to hear that your quad room provided ample space for your family and that you had a comfortable stay.Your recommendation means a lot to us, and we thank you for choosing us as your accommodation in London. If your travels bring you back to the area, we would be honored to welcome you and your family again.Once more, thank you for sharing your positive experience with us. We hope to see you soon for another memorable stay!Best regards,GlenOperations Manager

Tanggapan dari Properti: Thank you for your positive feedback! We're delighted to hear that you enjoyed the service and facilities. We look forward to welcoming you again soon!

Tanggapan dari Properti: Dear Guest Thank you for bringing this to our attention. We apologize for any inconvenience caused by the non-functioning fan in your room. Our maintenance team will be notified immediately to address this issue promptly. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We want to ensure that you have a comfortable and enjoyable experience with us.Kind Regards,Reception Team

Tanggapan dari Properti: Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. If you have any suggestions or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind Regards,Reception team

Tanggapan dari Properti: Dear Leeya,Thank you for taking the time to share your feedback with us. We appreciate your kind comments about our hotel's good location. We strive to provide a convenient and accessible base for our guests to explore the surrounding area.We apologize for any inconvenience you experienced with our facilities and cleanliness. Your satisfaction is of utmost importance to us, and we take your feedback seriously. Rest assured that we will address these concerns with our team to ensure improvements are made.Please know that guest comfort and satisfaction are our top priorities, and we will do our best to make necessary adjustments to enhance your experience during future stays.If you have any specific suggestions or additional feedback to share, please feel free to reach out to our front desk team. We're here to assist and ensure your stay is as pleasant as possible.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,GlenOperations Manager

Tanggapan dari Properti: Dear GuestThank you for taking your time to leave us a review.We are truly glad that overall you enjoyed your stay with us, and we hope to be able to welcome you back again.Kindest RegardsSabrin DaoudGeneral Manager

Tanggapan dari Properti: Dear GuestThank you for taking your time to leave us a review.I am truly glad that overall you enjoyed your stay with us and thank you for your kind comments.I am however sorry that you found the bedroom small for your stay with us.We do hope that we will have the chance to welcome you back again in the future.Kindest RegardsSabrin DaoudGeneral Manager

Tanggapan dari Properti: 感謝您分享住宿體驗。我們很抱歉聽到您的入住沒有達到預期，特別是對房間位置和隔音效果的不滿。您的反饋對我們非常重要，我們會認真評估並改進房間的隔音設施以及光線遮擋問題，以提升客人的住宿體驗。希望未來有機會能為您提供更舒適的環境，再次感謝您的寶貴建議