13-14 Beaufort Gardens, Kensington and Chelsea, London, SW3 1PS, United KingdomLihat Detail Hotel
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Ulasan Tamu tentang Claverley Court Apartments Knightsbridge
8.7/10
Luar Biasa
23 ulasan
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Ulasan terverifikasi
Lokasi8.6
Fasilitas8.7
Layanan8.8
Kebersihan8.7
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Semua ulasan(23)
Ulasan positif(12)
Ulasan dengan foto/video(2)
Buruk(3)
Jasmine
Apartemen Standar 1 Kamar Tidur
Check-in Feb 2024
Bepergian dengan teman
3 ulasan
8.0/10
Luar Biasa
Diposting pada 22 Mar 2024
The environment was great as is clean …very convenient
Terjemahkan
Pengguna Anonim
Studio Apartment
Check-in Des 2023
Sendiri
10 ulasan
10.0/10
Fantastis
Diposting pada 9 Jan 2024
房間挺好,就是在B1車道入口有點吵
Terjemahkan
Tamu
Apartemen Eksekutif Satu Kamar Tidur
Check-in Jan 2025
Pasangan
19 ulasan
10.0/10
Fantastis
Diposting pada 14 Mar 2025
地理位置很好,周圍餐飲購物都很方便。環境很安全
Terjemahkan
JoanNeHo33
Apartemen Standar 1 Kamar Tidur
Check-in Nov 2024
Pasangan
7 ulasan
8.0/10
Luar Biasa
Diposting pada 26 Des 2024
感覺價格貴 性價比不大
Terjemahkan
Pengguna Anonim
Kamar Double
Check-in Sep 2023
Pasangan
1 ulasan
10.0/10
Fantastis
Diposting pada 28 Des 2023
地理位置太好了,harrods步行5min
Terjemahkan
Tamu
Apartemen Superior Satu Kamar Tidur
Check-in Jun 2023
Keluarga
54 ulasan
8.0/10
Luar Biasa
Diposting pada 28 Jul 2023
地段2分鐘到老佛爺,十分安全安靜,周邊生活區非常漂亮。
Terjemahkan
Pengguna Anonim
Apartemen Superior Satu Kamar Tidur
Check-in Agt 2022
Pasangan
22 ulasan
10.0/10
Fantastis
Diposting pada 7 Okt 2022
好,地理位置絕佳。
Terjemahkan
Dave B
Check-in Feb 2025
Sendiri
6.0/10
Diposting pada 31 Mar 2025
This is a centrally-located rental apartment, and while apartments are nice, they are in need of carpet and furniture cleaning. If you book, ask not to get 701 or 702 — they are right outside the reception desk, and the woman who works there during the day is loud and talks almost constantly.
Terjemahkan
Tamu
Check-in Des 2024
Lainnya
8.0/10
Luar Biasa
Diposting pada 22 Jan 2025
Very spacious place with lots of amenities and a comfortable bed. I don’t think you could find a better place in this price range in this area. Clean, everything worked well, friendly and helpful staff. We enjoyed our stay and felt good there. Located on a quiet street which made for restful sleep, but also close to lots of activities and nice walks.
Terjemahkan
Tamu
Check-in Agt 2024
Pasangan
10.0/10
Fantastis
Diposting pada 21 Sep 2024
Our stay was outstanding . The location is bar none as it’s two blocks from Harrod’s and walking distance to Sloan square, while being on a quiet tree lined street. Kitchen is very complete, the apartments are spacious. But the best thing was the service. Everyone was very helpful and they cleaned the apartment thoroughly every day. When I left, I didn’t check the safe thoroughly and I left two very expensive pairs of diamond earrings. Tunde Botos , the manager, found them and kept them in a safe until my return. I’m in awe with their dedication to customer service and the high quality standards they keep.
Terjemahkan
Tamu
Check-in Jan 2024
Lainnya
2.0/10
Diposting pada 29 Feb 2024
used to be my first choice when coming to London but it seems because the previous building manager "SARA" has left the place, the standard has dropped spectacularly. we got written confirmation for what we booked but got something else with unacceptable excuse. i hope the administration will react against the one in reservation who is working so hard to get rid of the guests who have been loyal to this place for years.
Terjemahkan
Tamu
Check-in Okt 2022
Keluarga
2.0/10
Diposting pada 23 Nov 2022
The executive 1 bedroom room with a price 380£ per night didn’t match description and picture on the internet. The given room (703) was on the ground floor (what corresponds with the website description of the “deluxe 1 bedroom”). The given room didn’t fall under the category of “executive” at all. The only window in the bedroom opened into a narrow dark shaft, diameter 1,5 m, you can’t see even the peace of the sky, only 4 walls with loud ventilation installments. Their volume was loud even with the window shut, therefore it would be impossible to sleep in a room like that. It was also impossible to ventilate the bedroom with fresh air (the apartment smelt badly). The small window in the living room looking out at Harrod's Parking lot. (website says this “hotel offer the very best in 5 star luxury London, all apartments face east and west to maximise light” and etc.) The general manager Vitor Medeiros told me that it was the only room available in the apartment building. He offered me 2 rooms in another building (25 min by walk from the booked apartment, in another district, which I didn’t like), one of them was a category below (cheaper and quality was worse), for the second he asked me to extra pay £900, which was ridiculous. I requested that he returns the paid money for the room, and he claimed that he wasn’t authorized to answer these kinds of questions. I asked to speak to another person who is authorised but he didn’t give me any information. I moved to a different hotel, and I did not spend the nights at this apartment (as I repeat, it would be impossible to sleep in). I sent 2 complaints by email but no one answered me.
Terjemahkan
Tanggapan dari Properti: Dear Trail290740, Thank you for taking the time to write a review further your booking with us. I am sorry to hear that we did not meet your expectations, however you have booked an apartment under a non refundable policy that is located on the ground floor and at that particular moment we were fully booked and I could not move you to another floor. The apartment was in an immaculate conditions, however as a goodwill gesture we went extra mile to show you another property near by which had another 1 bedroom executive available on the second floor with a nice view of Queens Gate. You have said that you did not like, we then even show you another apartment of 3 bedroom which the price difference was about 450 Extra per night, which I agreed to give you 40% discount on the upgrade fee which again you have refused. Here at Claverley Court we try our level best for all our customer to leave satisfied with our services . Kind regards, Vitor Medeiros Operations Manager
Tamu
Check-in Mar 2023
Lainnya
10.0/10
Fantastis
Diposting pada 23 Apr 2023
Brilliant apartments in the heart of Knightsbridge, literally a stones throw from Harrods. Our apartment was well equipped and thoroughly clean throughout, the concierge and staff also lovely. Some of the furniture was starting to look a little dated, but this in no way hindered a fantastic stay. Will definitely be back.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for sharing feedback on your recent visit to Claverley Court Apartments. I’m so pleased to hear that you had such an enjoyable stay and that you found lovely.. Here at Claverley Court we try to create different atmosphere to any other accommodation place to make our guest feel special and distinguished. We look forward to welcoming you back again very soon. Kind regards, Vitor Medeiros Property Manager
Tamu
Check-in Nov 2022
Lainnya
8.0/10
Luar Biasa
Diposting pada 6 Des 2022
Excellent location. Very clean and comfortable apartments. Excellent service. So everything is ticking the good boxes. We spent one week there and will certainly return in the future. A special good mention to the Manager of the flats who was efficient and adorable.
Terjemahkan
Tanggapan dari Properti: DearjmLondon845, Thank you for this lovely feedback about your stay in Claverley Court Apartment It is was such a pleasure to met you all, I'm delighted to know that this property met your expectations and that your family also enjoyed their stay. I would love to see you again and it will be a pleasure for us to have you back for some nice and relaxed holidays. Kind Regards Vitor Medeiros Building Manager
Tamu
Check-in Nov 2022
Bisnis
2.0/10
Diposting pada 4 Des 2022
Very bad service, terrible manager attitude and the rooms downstairs are next to shaky with all the mechanical machine noise and the carbon emissions were unbearable that I had to cut my stay, the property manager told me if I don't like the room I can leave .. what a horrible statement from property manager!
Terjemahkan
Tanggapan dari Properti: Dear Hussam, Thank you for taking the time to write a review further your stay with us. In regards to your complaint about the the AC outdoor System unit located outside your apartment and the air coming out of the AC unit is located out of the apartment up on check in at around 22 hours. I have spoken to you after your complaint The windows from the apartment are all double glazing which reduce any noise by 80% coming out from outside. I have got an AC engineer the next day to check on the AC, however did not got access to the apartment as DND sign at the door. The same day front office team also spoke with you and you have mentioned that everything was ok. I also have never been rude to you, moreover I have spoken to you very professional trying to understand the problem and trying to help as much as I could and as a response you were nearly shouting to me and also to other members of staff. Kind regards, Vitor Property Manager