Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Amazing hotel with a great location and an absolutely amazing concierge staff. Andy, the senior concierge is top-notch one of the best I have ever worked with.
Terjemahkan
Salah
Menginap di Des 2023
Keluarga
4.0/5
Luar Biasa
Diposting pada 4 Des 2023
The location is great and the rooms also, but I think they need to work on the bad smell of the second floor.
Terjemahkan
Jean
Menginap di Nov 2023
Pasangan
3.0/5
Diposting pada 12 Nov 2023
Excellent staff and location. However the beds are way too stiff, pillows to slim, shower has no water pressure whatsoever and room too small for the price.
Not going again.
Terjemahkan
Jocelyn
Menginap di Agt 2023
Lainnya
3.0/5
Diposting pada 24 Agt 2023
Surprisingly uncomfortable beds at this price point. We had a double twin and the beds were like roll-away beds with mattress pads. The fire alarm went off in the middle of one of the nights due to someone smoking in their room and there was quite a bit of noise in the hallways coming through underneath the door.
Terjemahkan
Sara
Menginap di Agt 2023
Keluarga
2.0/5
Diposting pada 6 Agt 2023
Staff were unprofessional and not very kind. Cleaning crew stole items from within our closed and zipped suitcases. Staff did nothing and accused my teen daughter of taking the items. Would not recommend this hotel of the many amazing hotels in London
Terjemahkan
Jeetan
Menginap di Jul 2023
Keluarga
3.0/5
Diposting pada 17 Jul 2023
Great hotel in a prestigious area. Clean and pleasant, expected for the cost of the booking. brilliant bar staff all around.
poor general staffing from the porter to back of parking. Unpleasant on both ends and poor checking in staff. no excitement even though stating for purpose of staying. Hotel was great but lacked an experiance purely down to attention of detail from staff, across the board. great facility, eventually for parking car on site. Would only stay again because of the neat and tidy hotel and location. I have stayed at many 5 star hotels across the mayfair and surrounding area and have never left a review, purely because I don't have time to leave one. overall was disappointing but could've been an off day.
Terjemahkan
Noam
Menginap di Sep 2023
Pasangan
5.0/5
Fantastis
Diposting pada 12 Sep 2023
hotel was perfect in location, service and cleanliness.
Terjemahkan
robert
Menginap di Mar 2023
Keluarga
5.0/5
Fantastis
Diposting pada 22 Mar 2023
Everything you want in a luxury hotel. Large nicely appointed rooms, great service and wonderful breakfast with outstanding staff.
Terjemahkan
martina
Menginap di Feb 2023
Keluarga
2.0/5
Diposting pada 14 Feb 2023
Excellent property unfortunately had an incident where my children and I encountered a half clothe couple on the couches in front of the elevator at 7 am while on our way to breakfast. Really taken aback by that.
Terjemahkan
frederico
Menginap di Nov 2022
Keluarga
5.0/5
Fantastis
Diposting pada 3 Nov 2022
Best location, it is a very nice hotel, great bar, restaurant, fitness center, all. I loved and I will stay again
Terjemahkan
Yurilyn
Menginap di Okt 2022
Keluarga
4.0/5
Luar Biasa
Diposting pada 10 Okt 2022
I liked the extra services provide: concierge massage
I didn’t like the food at the restaurant and didn’t like the food and beverage provided in room freidge.
Terjemahkan
Marcos
Menginap di Sep 2022
Keluarga
5.0/5
Fantastis
Diposting pada 28 Sep 2022
The room that was provided had some issues in the bathroom( things happen), but the staff was very responsive and change the room with an upgrade, that is the kind of service that you expect when you stay in a hotel like this.