46 Blackfriars Road, Southwark, London, SE1 8NZ, United KingdomLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.3/5
Very Good
117 ulasan
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Ulasan terverifikasi
Location4.4
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(117)
Positive reviews(17)
Reviews with photos/video(4)
Awesome stay(6)
Friendly staff(5)
Convenient location(5)
Great location(3)
Oluwakemi
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Nov 2024
Travel with friends
4 ulasan
4.0/5
Very Good
Diposting pada 7 Des 2024
Hotel location extremely perfect with good proximity to attractions. Very close to the train stations which makes is great, surrounded by food restaurant with options to pick from. However, the 2nd bed was not made until we came had to call and cleaners walked in on us without knocking was very bad as we could be dressing up without any notice. Pool was lovely with the sauna. Front staff were very polite as well. Overall great experience
Tanggapan dari Properti: Dear Oluwakemi, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Front Office Manager
Jessicasimmo
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Feb 2024
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 17 Mar 2024
Lovely hotel, situated close to the underground which is great for commuting around. The hotel was clean and staff were helpful, we had an evening meal which was well priced and lovely would highly recommend
Tanggapan dari Properti: Dear Jessicasimmo,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Tripi
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Jan 2023
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 27 Feb 2023
Very thoughtful and well mannered services. Especially the very kind and gentle man at the front desk. He always took care of the guests first and eventually made them feel comfortable like their home and their problems can be figured out whatever the guests problems were he did his best to solve. I misunderstood what he said so I got the wrong room which had two single bed and I already took a shower in the bathroom. He kept saying don’t worry and gave me couple of suggestions and finally I chose I had a extra bed so that my son could sleep on his own bed. Also, I was dead tired from a long journey and he did sympathized how I felt and tried to give better service like asking housekeepers any available rooms for me and my sons to have some rest.
I do appreciate your thoughtful services.
Tanggapan dari Properti: Dear Tripi,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
SalemMohammed
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Jan 2023
Travel with friends
16 ulasan
5.0/5
Outstanding
Diposting pada 19 Feb 2023
Amazing hotel, amazing service. Safe and cozy!! I definitely recommend it
Tanggapan dari Properti: Dear SalemMohammed,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Anonymous User
Superior Premium Queen Room
Menginap di Des 2022
Couples
9 ulasan
5.0/5
Outstanding
Diposting pada 8 Jan 2023
Absolute loved it. Beautiful hotel. Lovely room.
Completely fabulous I would definitely stay again
Tanggapan dari Properti: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Guest User
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Sep 2022
Family
5 ulasan
3.5/5
Diposting pada 10 Okt 2022
Daily cleaning and refill services needs improvement
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alberto BiollinoAssistant Front Office Manager
Guest User
Superior Premium Queen Room with Two Single Sofa Beds
Menginap di Jun 2024
Family
6 ulasan
5.0/5
Outstanding
Diposting pada 26 Jul 2024
The price and service are basically in line with the UK. When I checked in, I was received by Mr. ATTILA, who was gentle, patient, meticulous and friendly! The room I booked was originally a three-bed room, and the price was higher than that of a large bed and a single bed. He took the trouble to show me different rooms, and promised to send me a single bed. The hotel breakfast has a variety of food, especially the slow-cooked omelette, which is cooked to the right temperature. The facilities are complete, but the dining seats are a bit crowded and sometimes the neighbors get up and move their seats, which will be disturbed.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Front Office Manager
lich0308
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Agt 2024
Travel with friends
10 ulasan
5.0/5
Outstanding
Diposting pada 9 Okt 2024
Helping a friend to decide, the location is very convenient, just next to the Italian Square, there is McDonald's KFC downstairs, and a Chinese restaurant. Suitable for people who join the team here.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear lich0308, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Front Office Manager
旅遊人士A
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Jan 2024
Family
7 ulasan
4.0/5
Very Good
Diposting pada 2 Mar 2024
The location of the hotel is very convenient. It only takes 2 minutes to reach Southwark station. The sofa bed is also very comfortable. The only bad thing is that the frosted glass in the bathroom is a bit transparent and people can be seen, which is not convenient for staying with family.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Guest User
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Mei 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 14 Jul 2024
The location is very convenient, the conditions are OK, it is recommended to stay
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Front Office Manager
Benjamin Henri louis
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Mar 2024
Travel with friends
2 ulasan
5.0/5
Outstanding
Diposting pada 29 Apr 2024
Perfect hotel! Well located ! Calm ! With swimming pool bookable 1 hour per
Days ! Treat him!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Benjamin Henri Louis,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Joan
Superior Premium Queen Room with Two Single Sofa Beds
Menginap di Sep 2023
Business travelers
20 ulasan
4.0/5
Very Good
Diposting pada 10 Okt 2023
Among more than a dozen European countries, no service is better than at home.
Just talk about price, not service.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Joan,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alberto BiollinoAssistant Front Office Manager
Guest User
Superior Premium Queen Room
Menginap di Agt 2023
Solo travelers
1 ulasan
4.7/5
Amazing
Diposting pada 12 Okt 2023
The room is relatively comfortable, the service is very considerate, and I am very patient even when the language communication is not so smooth. I took the trouble to finish it many times without any impatience.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Anonymous User
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Mei 2023
Travel with friends
4 ulasan
4.7/5
Amazing
Diposting pada 12 Jun 2023
The room is pretty good, but there is no paper towel replenishment; it is relatively close to the subway station, and it is convenient to go to the surrounding attractions; the staff I met are friendly and the service is very good. They even called a taxi for us in the middle of the night
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Anonymous User
Superior Premium Queen Room with Single Convertible Sofa
Menginap di Mei 2023
Family
10 ulasan
3.0/5
Diposting pada 27 Jun 2023
Temporary rental at around 23:00 in the evening costs almost 2,000 Hong Kong dollars, expensive
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alberto BiollinoAssistant Front Office Manager