Ellen Kensington

When searching for a hotel, I came across Ellen Kensington. I had the pleasure of staying at this hotel and was blown away by the service from the moment I arrived. The building itself inside was stunning, the decor was modern yet cozy with thoughtful touches that made the space feel luxurious. As I was checking in, to my surprise I was graciously upgraded to a beautiful suite! I was specifically delighted to have been welcome by the incredible front desk staff, Bianca, Ines, Bruno and Helen, who were very warm. Their kindness set a tone for an amazing stay. Thank you for making my visit so enjoyable. I will definitely be returning!

The hotel is quite near to the underground, around 5 minutes walk. The room is neat and clean, while the staff are very nice.

這次單獨在倫敦的旅行非常高興,Ellen Hotel是新開的一間酒店，位置十分方便，去景點都是大約20-30分鐘的地鐵，酒店在earls court station出來只要走大約5分鐘就能到達，酒店附近有很多餐廳選擇亦有2間超市及有藥妝店，十分便利！在入住期間，Ellen Hotel的員工們都十分熱情幫助，也很開心能認識到酒店總經理Helen，酒店設施在陸續開放，有免費自助洗衣服務，不過暫時只有一台洗衣機及乾衣機，需要排隊輪候，房間十分乾淨舒服，冰箱有提供付費酒及汽水，床的硬度適中，枕頭不會太軟，洗手間還有熱毛巾器，電視可以連結你的Netflix和YouTube。看得出酒店是非常有心為客人提供優質服務，會極力推薦這間酒店給朋友和家人！