Hotel dekat Holy Ghost Catholic Church, Balham, London

The location is good, very close to the subway station. The hotel staff was very happy to help. We arrived at the hotel before check-in time. The staff helped us to store our luggage. We also boiled water in the hotel tea room. The rooms are neat and clean, the basic facilities are overall satisfactory. But there is a problem, that is, I did not notice that this hotel is not provided with free wifi before booking the hotel. Because I have the data of the mobile phone card, I actually feel that there is no problem without wifi. However, I found that the hotel room basically could not receive the data signal of the mobile phone card (most of the time there was no cell). I specifically tried to receive the signal in the hotel lobby. As soon as the door was pushed out of the hotel, the signal was full. This is very unsatisfactory.

Short walk to bus stop, great amenities and comfortable stay. I like how there are vegan options on the menu, vegan dinner was good but could be a bit more generous when it comes to vegan linguine such as adding vegetables. The experienced receptionist provided excellent customer service, the newer one wasn't so enthusiastic and not as helpful. The internet connection can be slow late at night on Facebook. Overall I would come back again if the opportunity arises.

On the first day of arriving in the UK, I had to wait a long time at customs. I called the front desk to ask if they could hold my bed until the early hours of the next day, and they kindly agreed. The hotel has a luggage storage room in the basement, and there’s also a luggage rack in the room, which is secure and safe. The hotel has an excellent location and great value for money! It’s conveniently located near major attractions and transportation hubs. The rooms are spacious and bright, the beds are very comfortable. Definitely worth the price, highly recommend!

That hotel is brand new, with excellent design and spirit. I stayed a few nights here and wow, that’s the best i ever experienced in London in term of accommodation. The staff is very attentive and friendly. The facilities are really outstanding and the roof top lounge with terrific views of London is the cheery on the cake. Its location is very strategic with the bus stop and train station very close. Quite a few restaurants and pubs right outside the hotel. Highly recommended!

It was a nice stay. No complain.

Clean and sanitary, convenient transportation, very close to the visa center

Convenient location. The hotel is located near Wandsworth town centre and train station, just 6 mins walking distance. Easy access to the other parts of Greater London. The rooms are cosy and comfortable, the hotel environment is neat and clean. The hotel provides a good breakfast, limited choice, it is free. Would stay again.

A lovely, clean room with friendly staff. The shower pressure was amazing. No issues at all. Thank you for a lovely stay.

View is what sold it here other than that for a 5star hotel it's more like a 3star pushing onto a 4 star the whole inside / reception & hallways really needs renovating they have holes in the carpets and some graffiti on the walls , the room I booked (Thames premier deluxe room) had an amazing view which is what made the room worth the money but interior was outdated also there was just holes in the ceiling / walls & the woodwork needed to be replaced even had a burn hole in the mattress this 5star hotel should be a 4star at maximum won't be visiting again until its been renovated

As others have mentioned, hotel public areas are clean and well presented. Unfortunately, the rooms are in need of TLC. The location is near battersea park and power station with public transport links nearby. On arrival, I was made to use a third-party QR code to register and provide ID, I was told this was so they could find me if the room was damaged! We stayed in a twin room on the 4th floor, and there was a smell of stale tobacco from the room next door (they appear to be a long-term resident leaving some of their oersonal belongings outside). The room was a nice size with a large bathroom, kitchenette, and dining table. Unfortunately the spotlights in the bathroom didn't work and the tap leaked. The doors hiding the kitchenette were broken, the hot tap in the kitchen sink didn't work, the crockery was dirty, but washing up liquid and a dish sponge was provided so we were able to wash them in the bathroom sink. The window had a note advising it was waiting repair and not to open it. It was cold outside and there was a draft coming through it. I could not find the hairdryer. Looking in the wardrobe, i found an ironing board but no iron.Apparently, you have to ask for these, but we were not told this on check-in. There was a very dirty duvet in the wardrobe and the mattress was stained, thry msy want to consider cleaning and using mattress and bedding protectors! As we were only staying 1 night, we didn't cause a fuss and reported to reception on check out so they could make repairs. Overall, this could be a great hotel if room maintenance improved, but in its current state, it's an ok stay for the price. I gave a thumbs up because its not a bad hotel, It's similar standard to other budget hotels, but with a kitchenette.