Club Hotel Cala Ratjada

Rooms - Clean, dated and rock hard mattresses. Pool - Clean but the pool bar was open twice. Food - Absolutely vile. Very little choice. Staff are rude and unhelpful. Bar - cocktails were unavailable. There’s a good choice of drinks. Staff are miserable and you have to pay a €1 for your cup (they do replace with a clean one) just a pain carrying it around all the time. Reception Really polite, friendly and helpful. Entertainment/Music - None existent. Definitely not 3 stars it was 2 I don’t expect luxury but I did expect slightly more, I have stayed in other 3 star hotels and this place is definitely not of the same standard. It’s in a good location. It’s a short walk to the supermarket and there are a few strips which have nice bars and shops. The beach and port are only a short walk away.

Me and my partner booked this hotel before really seeing the other reviews. We were so put off my the reviews that we desperately tried to change hotels, and I can honestly say I’m so glad we couldn’t! Yes the rooms are basic, and some areas of the hotel are dated, but they are clean, we had a flat screen tv, mirrors, clean bedding and towels changed daily by the maids - extra pillows when we asked for them. The guests are 90% German, and I was a bit thrown off by being stared at a lot in the first few days, but doing some research in to their culture I realised it was most likely out of curiosity than malice. I think the English are so used to everyone catering to them - that the they forget they are in a different country! Yes the staff have language barriers, but they are still so positive, helpful and friendly. The bar staff made amazing drinks, the queues went down quickly and strong measures. Food was really nice. I will sa if you don’t like fish/seafood options can be limited, but they had chicken, pasta, potatoes, french fries and nuggets and lovely deserts and ice cream. There’s a coffee machine for breakfast, they don’t have English tea so may be worth bringing some tea bags if you love a brew! Full English for breakfast, but the sausages are chorizo. The snack bar had burgers and hotdogs which were really nice. You do get flies around every now and then but this has happened almost everywhere we’ve eaten! There’s been music on every night till 11pm. Lots of English groups came and we all got to know each other which was lovely! The pool is amazing, so big, and lots of shallow deep areas for all ages. Lifeguards round the pool. There’s not a lot of entertainment I will say, during our stay there was an older lady doing karaoke, with a mix of English and Spanish songs. Another night there was a banjo player but you had to pay 2euro to watch so we gave it a miss. Overall, this has been an amazing holiday. We’ve had such a lovely time, and the hotel is in the perfect location too. There’s so many things to do, the bus stop is literally round the corner so we went to a cave tour, lots of shops, we made personalised necklaces and went to ale hop. There’s beautiful tapas on the marina, and 2/3 beaches near by! Honestly, please don’t be put off by the other reviews. For the price of this hotel, it is amazing value. Yes it’s not the height of luxury, but you’re not paying height of luxury prices and the staff work really hard to give you great service! The only negative really, is that unbeknownst to us, Spanish senior citizens are given a free holiday a year, so about half way in to the holiday, hundreds and I mean hundreds of Spanish elderly people descended on to the hotel, and it was almost impossible to get your evening meal, as they were shovelling plate fulls of food and basically took over the hotel! If you’re planning a trip, just google to make sure it’s not the week you’re planning to go! Saying that they were all pleasant

Not english friendly at all When we arrived we got a room with a double bed not one you could split i was on holiday with my friend 2 single beds would of been better..the room was very small but clean the room was less than basic No Kettle( i asked at reception to hire 1 that option wasnt there) not even a small fridge to get drinks for at night time or if wake up early that to me as an english person is crazy,the answer from staff was all inclusive drinks are in canteen?? The food was ok a lot of flys around though, The pool area was clean the pool filter was clogged with tissue etc so that water deffo wasnt clean as it should be..no music round the pool area apparently germans like quiet and hotel is 95% german guests so they was catered for more than others quite rude i thought.alcohol was weakest id ever had at any all inclusive hotel. You pay 1 euro for plastic beaker at bar for a drink n keep hold of that at all times. The nightime entertaiment is hit and miss but come 11pm weather you have been in long queue ( as only 1 barstaff for all guests) that shutter goes down regardless to guests they have seen in line waiting and when you say iv waited ages then the staff ignore you the lights go off in outside drinking area also at 11pm and a man comes round asking you to leave the area When your doing nothing but finishing your drink and talking,Cala Ratjada outside of hotel is beautiful plenty of shops and different beaches within walking distant I would not recommend this hotel if your from UK unless you just want do nothing but sit in quiet.. Biggest dealbreaker was No Kettle in room us brits love a tea or coffee on balcony of a morning before anything else.