Hotel Bintang 3 di Ljubljana

Although the breakfast is simple, it can still be done. The location is very good, you can come out to visit attractions and shops at any time. Hotel service is also very good, take the initiative to help us get the luggage to the room

Everything was nice Breakfast was great, a lot of options to choose from.

# praise# Regarding the layout of the room, mosquito control measures, location, sound insulation, toiletries, satisfaction with the adjacent activities; the hotel staff is very good and kind. The facilities are perfect, the scenery is good, and the breakfast is delicious. The transportation is also convenient, about 20 minutes to the city center. Here to remind everyone: from the airport when must say hello to price, here taxi has their own pricing rights, no ceiling, easy to be slaughtered.

The hotel is not far from the bus station, opposite the hotel is the bus station, and the 25th road is directly to the bus terminal. Not far from the city center, the bus goes directly. McDonald's is downstairs, and it is convenient to eat. The only drawback is that there is no elevator, it is good to take a small suitcase, and the large suitcase is more troublesome because there are many stairs in the apartment. The bathroom is equipped with a washing machine, which is quite convenient.

very beautiful hotel, where there is a kitchen.

Check in is made at another block. The room is a bit small. The location is near the Dragon Bridge.

Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.

The hotel is near tourist attractions. There are a variety of restaurants and cafes near the hotel. The classic rooms are beautiful, big, have a kitchen, and the service staff is very good.

The location of the hotel is close to the bus terminal and is convenient. There are too few facilities. No chairs, air conditioning, TV, electric kettle, hair dryer, etc.

A stay at Kollmann Rooms and Apartments places you in the heart of Ljubljana, steps from Cobbler's Bridge and Tranča. This guesthouse is 0.1 mi (0.1 km) from University of Ljubljana and 0.1 mi (0.1 km) from DESSA Architectural Gallery.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and bike storage.Featured amenities include express check-out, luggage storage, and a library.Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.