Building 1 No. 1-8 Xiyuan Road, Liyang, Jiangsu, 213333, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.8/5
Excellent
562 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(562)
Positive reviews(552)
Reviews with photos/video(132)
Large rooms(115)
Delicious breakfast(80)
Perfect for kids(39)
Convenient parking(38)
Has facilities for children(24)
Friendly front desk staff(22)
Luxurious(18)
Tasty restaurant(9)
Negative reviews(10)
Guest User
Superior Queen Room
Menginap di Sep 2024
Business travelers
18 ulasan
3.5/5
Diposting pada 20 Nov 2024
The service is okay, Would appreciate to be more pro active in communication and serving the guests. The price is very good with respect to the facilities the hotel is offering.
Tanggapan dari Properti: Dear Guest,Hello! Thank you for choosing Tianmu Lake Howard Johnson Hotel. We are delighted to hear that you had a pleasant stay with us and appreciate your support and trust in our hotel. We also value the precious feedback you have provided. We will continue to work hard to provide you with a more comfortable and cozy stay experience. We look forward to your next visit and patronage!
HECTOR FABIO
Deluxe Double Room
Menginap di Apr 2023
Business travelers
5 ulasan
4.0/5
Very Good
Diposting pada 17 Mei 2023
room was cleaned and the service was good.
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您對天目湖豪生大酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的! 祝: 開心每一天!
孔山
Superior Room (2 beds)
Menginap di Jul 2022
Business travelers
26 ulasan
3.7/5
Diposting pada 10 Agt 2022
Not bad to stay one day. Insulation of the room shall be improved
Guest User
Superior Room (2 beds)
Menginap di Jul 2023
Family
6 ulasan
5.0/5
Outstanding
Diposting pada 13 Agt 2023
The decoration of the hotel is grand, and the parking is convenient; the deluxe double bed was also upgraded. The room is big enough and the price is very high. It is recommended to stay! The children's playground is well-equipped, hygienic and clean, and the children have a great time playing.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for coming, and sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. We can get your praise. We are deeply honored, and at the same time, we are more motivated to continue to move forward, and hope to have more opportunities to serve you!
Guest User
Family Parent-child Room
Menginap di Jul 2023
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 6 Agt 2023
The room is big and clean! Good service and caring! Next time I come to Liyang, I will stay at your place!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will continue to persevere. Howard Johnson Tianmu Lake will always stand in this city, waiting for your arrival! Be there or be square! I wish: Always smile ^_^!
Anonymous User
Family Parent-child Room
Menginap di Jul 2023
Family
7 ulasan
5.0/5
Outstanding
Diposting pada 5 Agt 2023
The service of the hotel staff is good, the environment is also very good, the breakfast is rich, and the parent-child bed is 1.8 meters, which is even more perfect
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Family Parent-child Room
Menginap di Jun 2023
Travel with friends
2 ulasan
5.0/5
Outstanding
Diposting pada 31 Jul 2023
The hotel's mineral water is not very good, ice dew, other services are good, the environment is good, the parking is convenient, and it is very close to several attractions.
Facilities: relatively new
Hygiene: clean and tidy
Environment: relatively quiet
service: very good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you very much for your full score. The hotel's mineral water ice dew is required by the headquarters, all of which are uniformly used in ice dew; the hotel has convenient parking, and there are 600 parking spaces for free parking. We will continue to work hard with your encouragement and support, I believe we will do better! Thank you for your continued support! Good luck!
Guest User
Family Parent-child Room
Menginap di Jun 2023
Family
30 ulasan
5.0/5
Outstanding
Diposting pada 18 Jul 2023
The room is quite big, the facilities are good, and the breakfast is rich
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your full five-star rating on us. You booked a family room in the hotel, with an area of 60 square meters, two beds of 1.5 meters, and a large bathtub, which is very suitable for summer travel. We will continue to work hard with your encouragement and support, I believe we will do better! Thank you for your continued support! Good luck!
Guest User
Little Yellow Duck Theme Room
Menginap di Mar 2023
Family
5 ulasan
2.5/5
Diposting pada 15 Apr 2023
This is the third time I have stayed here. Every time I bring my baby to choose a parent-child room, but this time I have the worst experience. First of all, the room we lived in must have been vacant for a while. There was a layer of dust on the furniture. The children had finger prints everywhere they touched. There are several water stains on it, and what is even more exaggerated is that the long hair at the bathroom door has not been cleaned up...
In short, the experience of staying this time is very bad. I feel that it is irresponsible for people to stay in the hotel without sanitation!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your support and recognition of the hotel. I have chosen to stay at Howard Johnson Tianmu Lake Hotel many times. The hotel is very sorry for the bad experience this stay has brought you! The hotel management attaches great importance to the problems you mentioned and has made adjustments and rectifications in a timely manner. I hope you can give the hotel another chance and make you feel at home during your next stay. welcome next time! I wish: well!
Guest User
Family Parent-child Room
Menginap di Jul 2023
Family
10 ulasan
3.5/5
Diposting pada 7 Agt 2023
It is said to be the first five-star international brand hotel in Liyang area. The location is not good. It is between the city center and Tianmu Lake. However, Liyang is not big. If you drive by yourself, it only takes about ten minutes to go to the city center and Tianmu Lake. It is convenient. The hotel hardware is good, the parent-child room booked is very large, and the two 1.5-meter beds are very good. The front office service is very good. As soon as we entered the door, the lobby manager greeted us and asked us where we booked the room, and took us all the way to the front desk for check-in. But after two days, there are some shortcomings, but I can't complain. The first is the swimming pool, which was actually outsourced. There were many outsiders inside, and the whole locker room smelled bad. The surroundings of the swimming pool were also messy and disorderly, completely inconsistent with the positioning and level of the hotel itself, so I didn't dare to go into the water, and the children went back to the room after playing in the swimming pool for about ten minutes. Second, the service staff in the restaurant are all old aunts, and their attitude really needs to be improved. A guest was complained by the waiter because he didn't know that he didn't use a special spoon to serve purple rice. The two sides had a little bickering, which surprised me. In many hotels, this is the first time that a waiter complains to a customer face to face. In the end, I called the room service and asked for two garbage bags for children's toothbrush. After the applause, the child clamored to take a bath, but he couldn't resist him, so when the room attendant brought me the garbage bags, I was embarrassed and asked her if she could Give me another bath bag, and then she said with a face of reluctance that if you want something, you can agree to it once, and I am very tired from running back and forth. Well, it happened to me to complain about the customer face to face. To sum up, the hardware of the hotel is good. Except for the front office, the services of other departments really need to be greatly improved. The swimming pool is extremely not recommended, which will definitely lower the praise of the hotel
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, dear guests! Thank you very much for your stay and detailed review. It is the continuous care and supervision of customers like you that enables us to continuously discover problems in our work, obtain corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused. The hotel management attaches great importance to it, and has done a serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your coming again!
Guest User
Family Parent-child Room
Menginap di Jun 2023
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 1 Agt 2023
In line with the standards of a five-star hotel, the breakfast is also very good. Thank you very much for the delicious local farm food restaurant recommended by the front desk! Should stay again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your praise, it is our greatest honor to get your recognition, and it also gives us great motivation, let us continue to improve and innovate in future services, look forward to your visit again, we will serve you wholeheartedly!
Guest User
Family Parent-child Room
Menginap di Jun 2023
Travel with friends
14 ulasan
4.0/5
Very Good
Diposting pada 1 Agt 2023
There are few types of early dining, which are very average and need to be improved. The swimming pool and gym are outsourced, not very clean, and there are mosquitoes. The swimming pool is full of children's training before 1 o'clock, and hotel guests can't go in, which doesn't feel good. The hotel room is very large, and the attitude of the waiters is okay.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, Thank you for your stay and for giving us the opportunity to serve you. The support and suggestions in your comments are our very rare and precious wealth. We will continue to work hard to continuously improve various services, and hope to meet you again at Howard Johnson Tianmu Lake Hotel. I wish you a happy mood and a happy family!
Anonymous User
Family Parent-child Room
Menginap di Jun 2023
Family
7 ulasan
5.0/5
Outstanding
Diposting pada 31 Jul 2023
Local friends recommended families to stay here, and they stayed here without thinking too much about it. When they arrived, they upgraded the parent-child room. All the services were OK, and the children said they liked it very much. Personally, I am lazy and didn't take photos of the room, which is actually no different from the ones released by the hotel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully. The hotel is very suitable for parent-child travel. The family parent-child room has an area of 60 square meters and two 1.5-meter beds, spacious and comfortable; there is a children's playground on the second floor, and a gym and swimming pool on the third floor. Looking forward to your visit again, I wish Shun'an!
Guest User
Deluxe Double Room
Menginap di Jun 2023
Family
69 ulasan
5.0/5
Outstanding
Diposting pada 27 Jul 2023
The location of the hotel is superior, it is close to Tianmu Lake, it is convenient to travel, the breakfast is rich, the front desk upgraded the room
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for coming, and sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. We can get your praise. We are deeply honored, and at the same time, we are more motivated to continue to move forward, and hope to have more opportunities to serve you!
Guest User
Family Parent-child Room
Menginap di Jun 2023
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 19 Jul 2023
The room is large, spacious and tidy. Two 1.5-meter beds are very suitable for a family with two children. The free snacks are also delicious, and the price is good. The overall feeling is good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for choosing Howard Johnson Tianmu Lake Hotel. No amount of advertising is as good as word of mouth. We always attach importance to word-of-mouth publicity, and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing We will do our best to make your trip to Liyang easy and enjoyable. We look forward to your visit again and experience the different style of Howard Johnson Tianmu Lake Hotel. wish all the best