Never really had much to complain about, i’m a “Z member” which it advertises online as entitled to a room upgrade subject to availability and complimentary wine and cheese each night of your stay, and late check out each night me and my partner have stayed none of that has been mentioned or given to us as these apparent “z members” fire alarms went off and they weren’t very trained? staff could stand inside of the building to keep warm and we all had to stand on the other side of the road freezing in baltic weather? only care about themselves never had much to complain about but this was an absolute joke one rule for them one rule for us ? don’t advertise members are eligible for these “luxuries” and then we don’t receive them?
Terjemahkan