Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(3374)
Positive reviews(3358)
Reviews with photos/video(1046)
Delicious breakfast(560)
Excellent afternoon tea(291)
Friendly front desk staff(232)
Would stay again(146)
Close to scenic area(78)
Tasty restaurant(38)
Easy to call taxis(32)
Negative reviews(15)
Tiantianhebaba
Elegant King Room
Menginap di Jan 2025
Family
30 ulasan
5.0/5
Outstanding
Diposting pada 18 Feb 2025
This time, I felt such warmth that I have never felt since I went to Jiangsu, Zhejiang and Shanghai.
The whole process of using honorifics made me feel a little uncomfortable 🫢
The room is a little small, but it is no problem at all.
Just for this attitude, everything else is just a small matter!
The breakfast was also very good!
There was a small gift when checking out, I really liked it!
Sister Wei in the lobby is also very considerate and friendly, like family.
In addition, breakfast is accompanied by guqin music😎
Highly recommended!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your detailed review and enthusiastic recommendation! We are very happy to hear that you felt the meticulous care and warm service during your stay. From the polite language you mentioned throughout, the comfort of the room, the quality of the breakfast, to the small gift at check-out and the thoughtful service of Ms. Wei in the lobby, every detail made us feel very relieved. Especially the accompaniment of guqin during breakfast. We hope that these small details will add a unique cultural experience to your journey. Your satisfaction is our greatest motivation. We will continue to maintain and improve our service quality and look forward to seeing you again! Thank you again for your support and recommendation. I wish you a happy life and a safe journey! 😊
Guest User
Family Suite
Menginap di Jan 2025
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 16 Feb 2025
As soon as you enter the hotel, the service is great, especially Sister Chen in the lobby. As soon as you enter the door, the service is thoughtful. The hotel is clean and hygienic, the stay is comfortable, and the breakfast is rich. Not bad! Will recommend it to friends around me! The kids all wanted to stay one more night! Ha, also the waiters around me have good attitudes and provide good service! Really good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your detailed review and enthusiastic recommendation! We are very happy to hear that you felt the meticulous care and warm service during your stay. From the polite language you mentioned throughout, the comfort of the room, the quality of the breakfast, to the small gift at check-out and the thoughtful service of Ms. Wei in the lobby, every detail made us feel very relieved. Especially the accompaniment of guqin during breakfast. We hope that these small details will add a unique cultural experience to your journey. Your satisfaction is our greatest motivation. We will continue to maintain and improve our service quality and look forward to seeing you again! Thank you again for your support and recommendation. I wish you a happy life and a safe journey! 😊
Guest User
Elegant King Room
Menginap di Feb 2024
Travel with friends
48 ulasan
5.0/5
Outstanding
Diposting pada 18 Mar 2024
The decoration of the room is warm and elegant, and every detail is in place, including tooth cups, toothpaste, shower heads, lamps, scented tea, book messages, and every detail is very perfect. Everywhere is filled with the scent of books. The lobby is elegant and high-end. When you arrive at the hotel, you can drink green tea, Luo Han Guo, honeysuckle tea. , the breakfast is the most exquisite and thoughtful breakfast of all the hotels I have stayed in so far. At that time, I was worried that the breakfast was average, so I only booked a room with one breakfast. Later, when I saw such thoughtful food during the meal, I immediately added one, which only cost 30 Yuan, very affordable and delicious. There are local Sanjiang oil tea, lotus root soup, vegetables and porridge, Western breakfast and Chinese breakfast. The juice is silky and fresh, and the freshly ground coffee is mellow and rich. The most important thing is 7:30-9:00 in the morning. Guzheng scene Playing, immersed in such beautiful music, breakfast is so attentive, you don’t want to leave after eating; delicious snacks are provided in the afternoon, exquisite fruits are provided in the evening, and there is a laundry room on the 9th floor for self-service washing, drying and drying. , the Chinese restaurant on the second floor is also very grand, elegant and high-end, and the catering manager's service is also very good. From the hotel, you can walk 20 minutes through Panlongdong Park to the Yaoping Ancient Town, which has a history of more than 2,000 years and is located on the Liujiang River. The next day It's not far from the hotel to take a taxi to Dalongtan. I will definitely stay at this hotel next time I come to Liuzhou. Therefore, I followed the official account of Shuxiang Hotel Group. Next time I go on a business trip to other cities in China, I will give priority to hotels under Shuxiang!
Teks AsliTerjemahkan dengan Google
6/20
Tanggapan dari Properti: Thank you for your support and recognition. What a blessing it is for our efforts to be recognized by such meticulous praise from you word for word! We hope that we can give you a better memory of your time in Liuzhou. We will work harder to think about what our guests want and provide them with high-quality and considerate services. Looking forward to your visit again. Wish you all the best!
Gaosushangdexiaomenshen
Elegant 2-bed Room
Menginap di Mar 2024
Family
36 ulasan
0.5/5
Diposting pada 13 Apr 2024
afternoon tea? Self-service? Don’t you even take a look at what types there are? Don’t use this gimmick, there will be no hair left after two o’clock! And the facilities are old! Not worth the price! ! ! A lot of expensive!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are sorry that we could not give you a perfect experience! Our room rates include welcome fruits, drinks, snacks, warm suppers, leisure afternoon tea, 2 pieces of laundry per day and a 15% discount coupon for dinner at the a la carte restaurant with a purchase of 100 yuan or more. Among them, afternoon tea and suppers have always been popular with guests. The number of family tourists who stayed temporarily during the March 3 holiday exceeded our expectations. We would like to express our deepest apologies for the negligence in replenishing the tea in a timely manner. After receiving your complaint, our service team immediately conducted an in-depth investigation and identified the root cause of the problem. We promise to take it seriously and make comprehensive rectifications and improvements to ensure that such problems do not occur again. Pingshan Shuxiang Shijia Hotel was built in the 1990s. Some of its facilities and guest room layouts do have a certain history. We hope to ensure cleanliness, hygiene, and good service so that guests will feel at home when they stay here. The hotel is themed on book culture. The guest rooms are elegantly decorated and fully pay attention to the guests' detailed needs for healthy living. There are special non-smoking rooms, free laundry, gym, free glasses cleaning, free fruits, drinks and aromatherapy, free health pillows, free tea tasting and free reading services, as well as free, convenient and fast ground parking. We hope to make up for some hardware deficiencies through more detailed services, but we did not satisfy you this time because we did not do well enough. We strive to provide every guest with value-for-money services. This is the eternal pursuit of Shuxiang people. Because we care, we will continue to work hard! We sincerely look forward to your visit again to witness our growth! Thank you again for your feedback. Shuxiang is grateful to have you along the way!
Guest User
Elegant King Room
Menginap di Feb 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 21 Mar 2024
The service at the hotel was very attentive and all the staff I encountered were polite. When checking in, the staff very thoughtfully provided tea and hot towels, and the fatigue of the journey disappeared immediately. Because I couldn't smell the smoke, I specifically asked for a non-smoking room. The customer service department specially equipped me with an air purifier, and also gave me fruits and drinks.
Although the double bed room I stayed in was not very big, it had a large window and a reasonable layout. The mirror made the room bright and comfortable, and the small desk with a few books was quite nice.
Although the room facilities are not very new, they are clean and tidy. I forgot to take pictures of the overall layout of the room.
For afternoon tea, there is a pastry that I quite like, and it goes well with black tea. oh! It is not recommended to eat yogurt^_^
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Sincerely thank you for choosing to stay at Shuxiangshijia Liuzhou Branch. Thank you for your praise and love for the hotel. With your encouragement, our confidence has doubled. We will continue to work hard to provide guests with more surprising and value-for-money services. You are welcome to continue Choose to stay in Shuxiang and taste the fragrance of books. I wish you a happy journey and a good mood every day!
Guest User
Elegant King Room
Menginap di Jul 2024
Other
4 ulasan
2.7/5
Diposting pada 19 Agt 2024
Although it felt a bit old when I first moved in, the service attitude of the staff was good and I felt warm. However, the laundry gave me a very bad feeling. The clothes were covered with black hair, which was really uncomfortable. Fortunately, the attitude of the staff was good and they helped to wash and dry them again. However, I felt unhappy and would probably not choose it again.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We are very sorry to bring you an unpleasant experience. Upon investigation, we found that the cleaning lady performed a major cleaning of the washing machine on the day of your check-in and neglected to install the small isolation gauze bag. After learning that you had a bad experience, the waiter on duty immediately followed up and cleaned and disinfected it a second time. The washing machine has now resumed normal use. The hotel attaches great importance to this matter. In the future, in addition to strictly implementing the system of cleaning and disinfecting washing machines once a day, we will pay more attention to the inspection and assessment management of work to prevent similar situations from happening again. We sincerely hope that you can choose us again and hope to bring you a better experience! 【General Manager-----Xie Yuzhen】
Sshehe
Elegant King Room
Menginap di Mei 2023
Couples
5 ulasan
4.2/5
Very Good
Diposting pada 19 Jun 2023
The picture of the room is an old picture, but it has not changed. First of all, let me talk about the most concerned ones. The bathroom and the shower are too old and only movable. There are some yellow dirt inside (I didn’t take a picture, I was busy cleaning and resting at night. ), and the room door is relatively old. The reason why I chose to stay in this hotel again is the service and breakfast. The service is really thoughtful. From the front desk to the aunt who does the hygiene, they are all enthusiastic and full. This is very rare. The breakfast has Suzhou noodles that I have remembered for four years. It is great ~
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your choice and review. We are a hotel built in the 1990s, and it took a long time. Although it was refurbished in 2016, the hardware layout was difficult to adjust, leaving some regrets. We are also very careful in maintaining the hotel's facilities and equipment. You can experience the highlights of the hotel, Xiaoshu is really excited! The hotel has always hoped to use its caring and warm heart to become the home away from home in your heart, looking forward to your next home!
Guest User
Fresh Air Double Bed Room (Air Purifier, Tea-Tasting Area, Quiet Sleep)
Menginap di Apr 2023
Travel with friends
4 ulasan
5.0/5
Outstanding
Diposting pada 28 Mei 2023
The lady at the front desk, the little brother is very good, and the auntie is also very good. The snail noodles she told us are also delicious. The hotel is hygienic and clean, and all the supplies provided are very good. The black tea in the hotel is delicious. I am very satisfied
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Reply from the hotel: Dear guests, hello! Thank you very much for staying in Liuzhou Pingshan Scholars Hotel. The decoration style of the hotel is based on the culture of Scholars, creating a poetic and picturesque living environment for guests. The rooms are fully equipped and elegantly decorated. The hotel fully pays attention to the detailed needs of guests for a healthy life. Guest rooms provide healthy and comfortable high-quality services, free laundry, gym, free cleaning of glasses, complimentary fruits, drinks and aromatherapy, free health pillows, free tea and free reading books and other services, as well as free convenient and fast Ground parking lot, wholeheartedly strive to create a home feeling for you. We will look forward to your visit again with more attentive and considerate service, and wish you a good mood every day!
Tanggapan dari Properti: 感謝您如此用心地記錄入住體驗!您提到的“統一培訓服務”正是我們最自豪的“隱形標準”——每位員工都堅信古雅的空間因温度而鮮活。得知連拖鞋都獲得了打包級認可,設計團隊已經開心到集體轉圈啦!60元早餐能換來您的延遲退房,這筆交易我們穩贏~期待下次用更多驚喜等您回來檢閲!
Tanggapan dari Properti: 感謝您像寫旅行手賬般記錄這些服務細節!從熱茶迎賓到青花瓷書簽送別,我們始終相信真正的奢華藏於無形。很抱歉房間空間未能完美匹配您的體驗,您的反饋對我們至關重要(我們正研究空間優化方案哦)。若您再來柳州,歡迎聯繫前台管家提前安排更寬敞的房型,讓您既能逛吃青雲市場,也能盡情享受鋪夜床的儀式感。
Tanggapan dari Properti: 感謝您記錄並分享這些服務細節!您將羅漢果茶的温暖與安保系統的嚴謹並提,正是對我們剛柔並濟服務理念的最佳詮釋。您觀察到的書籍選品、手寫卡內容,其實都藏着在地文化的小彩蛋呢!感謝您把一天住成詩意的棲居,我們已將此評價設為新員工培訓教材——您定義的優質,就是我們永恆的座標。
Anonymous User
Book Fragrance Bath Nourishment Double Bed Room (Tea Charm Sitting Area, Quiet Sleep, High Floor)
Tanggapan dari Properti: 尊敬的客人: 您好!衷心感謝您的選擇並用心記錄下這段温暖的入住體驗!韋大姐和全體同事始終以“待客如親”為信念,從一杯熱茶、一聲問候到一路相送,能為您緩解旅途疲憊、增添點滴温暖,是我們莫大的榮幸。客房內的小食茶點、免費的宵夜與下午茶,以及餐廳的淮揚風味,皆是希望以“家”的温度與誠意,讓您感受到“書香世家”獨有的雅緻與温情。酒店以書香文化為底藴,從空間設計到服務體驗,皆希望為客人營造“鬧中取靜、身心皆安”的棲居氛圍。能為您帶來超出預期的體驗,甚至萌生“想多住幾日”的眷戀,是對我們最高的肯定。再次感謝您的真誠分享!柳州屏山書香世家酒店全體家人期待與您重逢,願下次相遇時,依舊能為您奉上一段充滿温度與文化意趣的慢旅時光。祝您生活順遂,旅途常伴美好!
Tanggapan dari Properti: 尊敬的客人:您好!看到您細緻温暖的點評,能讓您一家在旅途中感受到“家的温度”,我們倍感榮幸。廚房團隊每日現做的特色早點、大堂陳阿姨的暖心問候、24小時管家式服務……每一個細節都承載着我們對"待客如親"的堅持。得知小朋友身體不適,我們非常牽掛,希望寶貝已恢復活力!您把信任交給小書,我們把心意融入朝夕。珍藏這份跨越山水的緣分,期待下次用滿廳紫荊花香迎接您歸來。
Tanggapan dari Properti: 尊敬的客人,您好! 非常感謝您選擇入住我們酒店!酒店始終致力於為客人提供舒適的入住環境和超值的服務體驗,得知您在入住期間感受到我們的用心,尤其是對設施及服務的認可,我們倍感榮幸!為客人創造驚喜與美好回憶是我們的職責,我們也會將您的鼓勵傳達至團隊,未來我們將繼續保持高性價比優勢,努力在細節上精益求精,期待下次能為您帶來更多旅途中的温暖與感動!衷心歡迎您再次回家,祝生活愉快!
Tanggapan dari Properti: 尊敬的賓客:感謝您跨越攻略的“千篇一律”,選擇與書香世家共赴一場柳州之約!您對蘇式美學的偏愛讓我們倍感榮幸,更欣喜於這份信任最終化作您旅途中的温暖回憶。陳大姐的手奉熱茶、客房內的一口清甜、二樓餐廳的鍋氣炒粉,都是我們為家人打造的“江南煙火”——縱隔千里,亦願以細膩服務撫慰風塵。柳州雖不大,卻藏盡人間至味,酒店對面的螺螄粉香與景逸軒的下午茶休閑時光,恰是我們獻給遠客的“雙面浪漫”。您將休憩時光託付於此,我們自當以24小時貼心守候、便捷交通動線,讓您的每一次出行都輕裝上陣。期待下次重逢時,帶您解鎖更多隱於街巷的驚喜,祝日日皆是好食光!