Canal Side Inn

We liked our room and enjoyed the cozy fire. The bed was comfortable and the bathroom and kitchenette were well equipped. More should be said about the steepness and amount of stairs to get to the room . Many people would have found them very difficult . As well the stairway rugs were old and dirty which did not match the coziness of the room itself. A few updates would really add to this experience.

The Canal Side Inn is lovely. It would get 5 stars except for the stairs (no fault of theirs, it is an older building) The room was clean and spacious. Had everything we needed for our stay. Great Location, close to town and the canal. For those having difficulty walking, the stairs are steep and narrow.

Staying at the Canal Side in was an "experience". There is no obvious lobby to check-in at. We asked at the restaurant next door and were directed to the 3rd floor of the Stone Mill Inn across the street. The woman there took us back to the doorway next to the restaurant - the room was on the third floor. The Inn doesn't have an elevator, so you'll have to drag your bags up multiple sets of steep stairs. There are lights in the stairwell, they are motion activated and turn off quickly. The room is quaint but dated. Cushioning in the chairs and couch are worn and provide little support. The bed is firm and comfortable however the ceiling fan didn't work and half of the bulbs were missing. Airconditioning is provided by window AC units that are a bit loud. It looks as though the room is heated in the winter by a gas fireplace and a portable electric heater in the bedroom but I can't be certain of this as we visited in the summer months. The bathroom is off the bedroom and is reasonably modern. Internet access was marginal -streaming to the TV periodically dropped out. Overall, the staff are pleasant and friendly but the Inn would benefit from a bit of updating.

Everyone was so nice and friendly! They thought of every detail to make this a great stay. The room and bed was perfect. They had room for our tandem bicycle which was a major plus!! I highly recommend this hotel.

Chef John cares about his food and even more, cares about the customer. He had something specially prepared for my mother who was delicate having just left the hospital. It was a return visit for us and the food was superb. The servers are friendly and attentive and EVERYONE makes sure your dining experience is the best ever. What a gem of a restaurant not to be missed!

Had my daughters baby shower there yesterday! Food was beyond spectacular! Atmosphere and ambiance was awesome! Staff was fantastic and engaging loved them them all! Highly recommend the Canal Side for any event and the dinners there are delicious as well- the lobster ravioli—-YUM!

Check in was super easy and the room worked out perfectly! Just a heads up…lots of stairs!!!

The rooms are charming. Two issues while we were there.( 1night) 1: the stairway lights turn on w a motion detector but they turn off again after a few seconds. Leaving you walking up stairs and trying to open room door in near complete darkness! Also the bathroom mirror lights in one room didn’t work at all. Staff was nice. And restaurant was excellent.

Visited here during a trip south on the Erie Canal. Chef and Owner John was great. His evening specials were excellent. Between three of us, we enjoyed them all. The Tomahawk steak at 32 oz was out of this world. The Grill Chilean sea bass was perfect as was his Seafood Medley. Desserts were scrumptious. Service was impeccable. It was all topped off by Chef John giving us a ride back to our boat in his Dodge Charger. Thanks XL CHEF for a memorable night !!