Hotel Spa di Lisbon

Not bad. When booking the hotel, the child was not charged. When checking in, the hotel charged 24 Euros. Ctrip's processing was also very slow. He said 15 minutes to reply and urged. It took almost an hour to reply. Finally solved the problem

Amazing hotel!!!!5 star customer service. I was so impressed with the level of service at every level. I would definitely go back without a doubt… very attentive… hospitality is off the charts. Must go, you won’t be disappointed.

Fantastic hotel. Not exactly in the centre but I liked it. Shopping centre 30 seconds walk away and €5 to get to all the tourist bits. Hotel staff super friendly, lovely big standard classic rooms; great decor and feels very special. Really enjoyed my stay.

Wonderful location. Restaurant is amazing!!! Had issues with AC. Moved to another room. Rooftop bar is so nice with views! Close to high end shopping

This hotel is perfect for anyone who has to stay in Lisbon overnight. It is right outside the airport and they provide shuttle service to the airport every 15 minutes. The room was very comfortable and breakfast had a good variety of choices. Staff were friendly and helpful. This is the second time I stay at this hotel and would still go back there any time when in transit in Lisbon.

The location is very good. It is facing the seaside. Three minutes away from the main square, the hotel staff are very friendly. The hotel does not occupy a large area, and the facade is relatively plain. The room environment is clean and tidy. The breakfast options are slightly less, but it doesn't affect it. On the second day of check-in, there is a spa program in the hotel. The massage is really good, and I enjoy it very much. I can only make an appointment for one customer at a time. If I want to go with my friends, there are not many people to serve, and the time must be staggered. A bit inconvenient for tourists

The location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.

A great stay at Altis Grand. Clean and spacious rooms with a very comfy bed. We requested a king size bed and the staff made sure this was accommodated for. The only problem we had was our room took a little while to be ready, even after check-in time but we were happy to just have a drink in the lobby bar and were given complimentary pastel de natas. The location is good, about 20-30 minute walk into the centre and 5-10 minutes from a metro station.

Very well situated hotel, with everything you need, including an excellent breakfast. Overall, everything is pretty good. The entrance hall and reception could be improved a little, which are a little ”aged” - they don't keep up with the level of the rest of the hotel

The hotel stay was from Friday to Monday. Unfortunately it was not possible to get treatment in the spa during this time, especially all massages were fully booked. Otherwise it was a very pleasant stay. The concierge was always helpful and had good tips on request.