Lisboa 85 Suites & Apartments by Ridan Hotels

Do yourself a favor and stay away from this place. 1. This is not a hotel, this is an old house, purchased by a hotel and renovated in Airbnb style. For top floors there's a luggage elevator (not for humans), for lower floor there's stairs. 2. We had the lower floor, basement where you can hear the metro and there are cockroaches. No proper windows, small room with bad smell. Hard to describe this smell but it's definitely unhealthy. 3. We got lucky because our flight was cancelled and we lost 2 nights in this "hotel". 1 night in this hotel was more than enough. Originally I booked 3 nights. 4. I tried to get a refund for 2 nights that we lost, since our flight was cancelled. Of course they didn't agree to refund, they care only about your money. Then I asked for an upgrade to the room because basement rooms are terrible. And they wanted me to pay extra for the other room. So I paid for 3 nights, slept only 1 night and they also wanted to charge me extra for a different room. 5. There is no reception in that building! In order to check in and out you have to go to their actual hotel LX Soho. Which is pretty close but if you have luggage it's a big pain. And if you need anything from the reception, there is no way to contact them. The only good thing about this place is that they have wifi. P.S. the towels are dirty.

It was really close to metro. Room was very clean and as shown in the photos. Upper floors are not reachable by elevator unfortunately. Bed could have been larger.

Хорошие апартаменты, единственное, что я не заметила, что нет окон. Просыпаться довольно тяжело в постоянной темноте. Другой момент над которым нужно серьезно поработать это check-in. Люди приезжая к апартаментам не понимают куда им идти. Само здание с апартаментами закрыто. Нужно идти 100 метров на ресепшен отеля, чтобы получить ключ. Почему не присылают эту информацию в день заселения?? Люди потеряны и не знают, что им делать, а это самое неприятное, когда ты уставший приезжаешь в город и хочешь быстрее получить свое жилье.