Ulasan Browns Downtown Hotel

The reception area is nice and cozy, so is the room. Room is a bit small but uncomfortable. Design of bathroom is compact but shower cant seem to keep water in, even though the shower cubicle door is close shut. It must be a problem as the bathroom timber door is warped from the water on the floor. Besides the shower, it was a pleasant stay as it’s located near train station n able to walk everywhere easily

호텔 직원분들 다 친절하고 위치가 정말 좋아요 근처 브라운스 부티크호텔에서 제공하는 웰컴드링크도 좋았습니다 방음이 너무 안되긴 하지만 같은 층에 시끄럽게 하는 사람이 없었어서 괜찮았던 것 같아요

地段好，往北走5分鐘到廣場們，交通樞紐，往南走2分鐘到河邊。 臨街，但隔音非常棒，有洗漱用品，沒一次性拖鞋。 不管住幾天，房間衹提供一瓶免費的水，第二瓶起2歐元，但是前台有飲水機可以灌水。

地點好、服務佳、小巧精緻的酒店

Brown's有三家酒店，裏的都不遠，走幾分鐘就到，離市區很近，周圍吃得很多

Stayed for 2 nights in September 2024. The location is very convenient. 2 minutes walk from the Metro station, which will link you with the airport in around 30 minutes. The room was comfortable - with large bathroom, comfortable bed, air-con and coffee making facilities. The staff were friendly, although whilst checking in on the evening 21/09, it was frustrating that another guest couple barged in to ask about an organised tour for the next day. I think the receptionist was taken aback as we were, by how rude these 2 fellow guests were, and she did try to say to them 'I am dealing with a check in', but they didn't get the message. We felt that the breakfast cost of 18 euro per head was a little steep, and as such we picked up pastries from around the corner. Alfama is within easy access either on foot or via tram. The tram stop is 2 streets down the road towards the coast. Tram wise, get there in the morning as early as you can! The 28 is probably a none-starter due to how busy it gets, but we took the number 12 which was much less busy and still went through all the old streets.

I loved the castle view, I loved the design and the fact, that everything is chosen with great taste and care. The location is perfect as one can venture out on foot, explore, shop, dine, listen to Fado Music. The departure points for trams , busses and ferries are just round the corner.

Very good hotel boutique with compact rooms, and nice design in the historical center of Lisbon. The rooms are sound proof and have all the amenities inclusive espresso coffee machine. Decent price. Close to everything. Totally recommended.

The hotel sent us a nice letter informing us of construction next door. We didn’t know that the walls were adjourning somewhat. The first room given to on their highest level, 5th floor was too loud with the construction. It felt like they were jack hammering literally on our walls and causing some vibration. Because I prone to migraines, we requested for another room. We were given a room on the first floor. It helped a lot with the noise. However the first couple no of nights had intermittent to none existent internet. Because we are traveling, it’s vital to preserve our data. They have 2 other sister hotels within a 2 blocks where we can use the internet. It was fine by day 3. The worse part of the hotel was the fact that there was no air conditioning at night. We were told that the air conditioning is only provided to 30% of the rooms and it’s random as to which room receives it. They gave us a fan. It was like trying to sleep in a cave since we cannot open the window that back up against a dirty nook between other buildings they do not own. It was colder outside and sometimes, the lobby had AC. Having no AC made it miserable especially on hot humid days. The hotel gave us a free bottle of water each day and to help, gave us free vouchers to their buffet breakfast during the duration of our stay. People were really nice. The room itself was clean but the bathroom was tiny like the airplane or cruise ship.

Warning .... building next door is being renovated, neumatic drills and hammering starting at 8.am every morning and continuing through out the day,our request for a room change was ignored and no follow up advice or apology....not good enough.

AC was not workin 2 out of 3 nights of our stay. Staff was ambivalent, initially trying to suggest it was the heat outside and then just admitting there is a problem when the hotel is at full capacity. Not what you expect from an emerging brand, and not the kind of service you wish to encounter from any hotel.

The room may be the smallest room I have ever stayed in. You couldnt open the shower door with the bathroom door open! Bed was small but comfortable. No free breakfast. But staff were very friendly. Hotel is difficult to get to by car so be weary.

We stayed 3 over the Easter weekend and couldn't recommend the hotel enough. It was my birthday on the Saturday but we didn't mention it so we were really surprised and touched to come back to a bottle of sparkling wine in our room from the staff, a really really nice touch. The location was great, only a couple minutes walk from the Baixa-Chiado metro station - its also worth noting it is a flat walk. It was a really great hub for exploring the city in all directions with everything only a short walk away and tram stops nearby. The room was a great size with a nice table in the window to sit and look out onto the street and it has a Nespresso machine and a SMEG (!) kettle. There are a plethora of breakfast options and bars nearby so the lack of these facilities in this hotel (as they are in the other Browns hotels just down the road) was not an issue. Would definitely stay here again.

This modern hotel has an artsy vibe, and is located on a quiet street very close to the main pedestrian street in the Baixa. Our Uber was able to drop us off right in front of the hotel. There is an elevator so you don’t have to carry luggage up the stairs. The staff spoke English so we had no problems communicating. There’s a TV with Netflix. Our breakfast was included and we only had to walk a block away to another Brown’s hotel for a really good hot breakfast that included lots of variety including fresh fruit and self-serve coffee. Our room was clean and comfortable and had everything needed for a pleasant stay of several nights. The hotel is in a terrific location, within walking distance of many shops, cafes and restaurants and yet we still found it to be very quiet at night. It’s a two or three minute walk to the closest Metro station and escalator to the Chiado district. We would not hesitate to recommend this hotel to other travellers.