The Westin Blue Bay Resort & Spa

my stay at this hotel exceeded all my expectations. The outstanding service, luxurious accommodation, convenient location, and excellent facilities all contributed to an incredibly satisfying experience. I would highly recommend this hotel to anyone looking for a memorable and enjoyable stay.

Great experience with friendly staff. View is good and breakfast had a lot of variety

The room was clean, good view. Unfortunately, the beach has signs of no swimming allowed...so I wasn't impressed by that. The location is absolutely not very convenient to do anything else besides being in the hotel. The choice of food was very limited especially Western food. Also, no halal food or coucher food for other people that can't eat pork...no signs for Halal food. This is the Westin hotel, the waiters have no idea and couldn't help. The only time someone spoke English to me was during the buffet dinner. I came down to have dinner the second night and ask for some English speaking person to help me ordering halal food...the waiter said the manager wasn't there or the chef. I was very hungry and had no choice but to order anything so I can eat...I was really disappointed. Honestly for the price of this hotel I can get a much better service in Yalong Bay or Sanya. I hope the management can try to improve their service and provide a variety of western food and especially Halal and coucher food. You can expect people to pay that much for this Westin hotel and not eat what they need. So disappointed

+ryan

訂的普通房，6樓帶露台，露台門比較難開，能看到樓下獨棟。獨棟附近有旅拍，能聽到旅拍指揮的聲音。衞生和環境都不錯，能提前辦入住還不錯，管家Ryan還提供了延遲退房，雖然最後沒用上。小童用品需跟管家溝通後送到房間，小童樂園比較小，室外泳池小童手搖小船（不會進水）120/h，且1h起租，因室外熱且曬，溝通能否半小時，在沒有其他人租的情況下被拒絕。入住體驗更適合成人，親子友好度相對低。管家Ryan反應及時，能很快提供幫助。

房間比較舊，但望出去的海景非常漂亮，泳池也很好玩，所有服務人員的態度都非常好，響應的非常快！整體體驗不錯，就是房間裏消毒水味道有點大，以及洗漱用品那個牙刷很不好用； 我們上午就到酒店了，前台幫忙提前辦理了入住，入住以後加了Ryan管家的微信，非常感謝Ryan，幫了很多忙，我的夥伴胃不舒服，Ryan幫忙很快速度拿來了體温計和給到最近診所的地址。外賣拿葯也很快幫忙送上來！很恰當的詢問我們有沒有什麼需要幫助的，非常靠譜！酒店整體還是非常好的。