Akasha Beach Hotel & Spa

a beautiful hotel with the best service and beach

Stunning!

Hôtel superbe

Booked for a week all inclusive mid October. Had read previous reviews and sun bed availability issues and repetitive food but can honestly say, didn’t experience either! Upon arrival, we were greeted in reception with a refreshing beverage and asked to take a seat on the sofas to begin check-in. An App is then uploaded to your smartphone which acts as your key to your room (or you can request a std keycard if you prefer) We were then shown to our room, where enroute given a tour of the hotel & facilities. Room was immaculate! Cleaned daily and minibar re-stocked with beer, Prosecco & soft drinks. There’s a choice of 3 outdoor pools, one indoor and the beach. We chose to use the rooftop pool most days and never had an issue in getting any. You’re supplied with towels for use on the beach and pools, which are replaced daily. Staff are super friendly! Special mention has to go to Ioanna, Nada and Dimitris! Always chatty and by day two knew what drinks we liked! Food selection and quality were amazing! As we were all inclusive we did have the option to have one meal in the A La Carte restaurant but didn’t feel the need to as there was always a great selection at the buffet restaurant. We were so impressed by the staff & hotel, we’ve already re-booked for next year!

Firstly I’d like to say the hotel has beautiful decor and is very clean and tidy. However… both myself and my fiancé went to stay for 5 nights and paid for the room upgrade for dazzling sea view plunge pool room - when we arrived it was late and we could not see but I knew we were on the lowest level so, when I woke up in the morning and opened the curtains although I could partially see the sea it felt way more of a pool view room and where we were everyone could look up into our pool and room and it felt not private at all. I went to reception to explain this and they said they have no availability to move us up higher (I do believe this is a lie) and that if we wanted to go up higher it would involve a room upgrade which I refused. I gave up on trying at this point and just tried to enjoy the rest of our short stay. I felt incredibly out of place at the hotel as all you would constantly see was hour long photoshoots of people posing on different areas of the hotel - it made me cringe so much! The hotel was absolutely full of people like this looking down their nose at you - you would smile and they’d look through you. We went half board which I am glad because when we looked at the drinks menu very minimal drinks are actually included. They were charging €6 for a bottle of corona so I went across to the spar shop opposite and paid €1.80 for the exact same thing. The restaurant was ok at best - very small and food is repetitive. I have seen this hotel is advertised as a family hotel but I would most definitely recommend not booking if you have children - there is absolutely nothing to do. Overall I feel so disappointed and would not recommend to any friends or family. We paid so much money for this which is what makes it feel worse.

The overall experience at the hotel was excellent, every member of staff was really friendly and helpful! The views were stunning no matter where in the hotel! Very clean and tidy too! Especially loved the food and my massage at the spa. My spa therapist Dimitris was skill full and really helped me relax and loosened the knots in my back. Dimitra was also great with my friend when we went on Tuesday. Many thanks to Emma, the spa manager for offering us a massage demo and reminding us to book in time for my birthday massage!!

July 2022 We stayed at Akasha. The Holiday as a whole completely blew us away. Literally everything about this place is just sublime! 33 years of age and can 100% say this was the best Holiday we have ever had. Mostly down to the accommodation. If you are looking for a relaxed, 5star break and have a certain taste for quality this IS the place for you!

A highly recommended hotel for adults. Amazing in its beauty, clean hotel, courteous and professional service, sensitive, available, tries to answer all requests. The spa in the hotel is professional, pleasant, clean, it is recommended to go to Helena and Dimitria for a highly recommended massage at the highest level. We will return to the hotel

The best week away in Crete! We were half board, which included breakfast and dinner. The food choices were extensive and I am sure even fussy eaters would find something to enjoy everyday. All the foods are labelled with their allergens, which was great as I have a nut allergy. Everyday the chef came out and walked me through what I could and couldn’t eat (as some items were new and weren’t labelled). On one of the days the chef made a dessert especially for me as the others had nuts in. We had a standard room which was spacious and immaculately designed. The beds were big and comfortable. We were provided with shower gels and creams which smelt heavenly! Our balcony looked out onto a little fountain pool, which was a nice touch. We went in April, it was warm and there was plenty of room around the pool for everyone to get a sunbed without having to get up early and reserve a space. The sun beds were really soft and padded. During our week long stay there was various entertainment throughout the day including a pianist, and flute during dinner. Then a saxophonist playing during the day around the pool. The customer service is outstanding throughout the whole hotel, weather that is in the restaurant, or when checking in all staff go above and beyond to ensure our stay was comfortable. Thank you to Joanna who made our stay a pleasure. We will be back :)