Ulasan Qianxue Castel

Choose to stay here because its a new 5stars hotel in the area. It is a really mixed feeling about this hotel. Let me list down the pros/cons. Pro: - right above lijiang ancient town - bed and duvet are super comfortable - they have bidet and heated floor!! 👍🏻 - room interior is beautiful and well equipped. So many free goodies. - the view from breakfast area is AMAZING. On good days You can see the mountain from there - their butler service is SUPER amazing! THANK U LI JIAHAO (and friends!!) for you excellent service during our stay. He is so fast, reliable and attentive. You all are the highlight of my stay in this hotel👍🏻 Cons: - its a physical challenge right from you get of your car. its above lijiang ancient town, so check in/out, go to ancient town or back to the hotel you have to climb/down stairsss. Travel with little kids or elderly? Avoid!! - unstable hot water for shower. The average weather was 1c during our stay, to shower with lukewarm water is a nightmare. - its a really small hotel more like guest house, and our room is near busy street that is very noisy! I can hear car honking even at midnight and as early at 6am😭. - breakfast is average - it was my birthday during my stay. The hotel did not give any attention at all, not even a birthday note, let alone a little cake. Our butler help my husband went buy cake late at night so I can have a little celebration 😅😅 - in my opinion it is more suitable to be called 4stars hotel. And price is too high I expect more benefits like any other 5stars hotels, yet other 5stars hotel price is 1/3 less (beside Amandayan obviously) compare to this hotel. Conclusion: I enjoyed my stay. But will not return here for my next trip.

The hotel, an ancient school with temple, has been expertly renovated (it won a design award in Milan) and every room has delightful details, the terrace with bells has an incredible view of the most important square of the old city is very relaxing.Our room had a view of the beautiful mountain at sunrise. The most beautiful thing about our stay, however, was the attention towards us from all the staff, the delicious breakfast and dinner were personalized according to our tastes and we recived all possible support continously. We participated to tea ceremonies, one of which was officiated by a "tea master" and also afternoon tea with pastries. It should be noted that everything was included in the cost of the room, together with a course to learn how to cook the typical flower sweets of Lijiang, as well other amenities. Special thanks to the entire butlers team with whom we were able to communicate via WeChat before and during the stay to organize transfers and trips and in particular to Miss Becky Wei who personally accompanied us by foot to see the famous garden outside the city and speaking English she provided us with many useful explanations about the tea ceremony. A special thanks also to the misses who offered us tea several times in the ceremony room, they were both patient and welcoming !

We booked two rooms for family . Two different style of room ,each room got very nice condition and everything is new . Nice view at 2nd floor and big room at level one room. We Must Thank to all the staffs who provide us good services and The handsome boy LiHui take care of us very well and very nice guy. We looking forward see again soon

嵌雪楼位於古城大水车上面，位置非常方便，一下楼旅拍，特色店，咖啡店都有，入住其间送的土鸡火锅，下午茶，水果篮份量一点都不少，不会因為是送的而随意，而且味道不錯，酒店裡每一個人都很热情很有礼貌，接机司機，前台服務都很到位，行李很重，但他們接.，送都帮忙提着爬古城石階梯，酒店有种很禪意，很舒適的感覺

首先，景色沒得説，麗江古城盡收眼底，日出日落時更是美麗。另外，酒店本身設計風格古樸但明快，特別值得一提的是床品超舒服！ 最重要的是服務滿分，非常親切細緻。所有的訴求響應都非常及時，送的水果果籃也很用心。入住時到上一家酒店來接我們，退房時小哥哥們還幫忙送行李到蠻遠的上車點。管家還帶我們去了麗江古城探索一些小眾的博物館故居等等，還進行了細緻的講解。非常棒的酒店體驗！

這家酒店位置很方便出遊到古城內外，待客友善周到，房間設定典雅大方，床上用品質感優良，床墊達標國際奢侈品牌、非常舒適，院內環境温馨寧靜，嵌雪樓一定是遊麗江古城住宿的極佳選擇。

服務：首先要誇一下服務，接機的小哥非常熱情開着大奔，酒店在古城大水車的位置，會有坡都是店裡的小哥幫拿的，態度好的搞得我們倆都不太好意思了總而言之衹要是合理的要求店裡的工作人員都會滿足，並且態度非常的積極！ 位置：店的位置相當的好在大水車坡上，早餐廳可以一覽古城美景，去哪也都很方便， 設施：剛開不久的店硬件設備也是非常好也新，挑剔的朋友都説比五星級酒店的要好，科勒衞浴製氧房間超過麗江99%的酒店性價比超高推薦大家來入住

快到達的時候管家就會在下車點等待幫忙拿行李，前台小姐姐會介紹房間設備，可以一直開氧，還有暖風機，最喜歡藍牙音響可以一邊洗澡一邊聽音樂。房間裏每天都會有新鮮的當地水果滿滿一籃，下午還有一杯暖暖的梨湯，小朋友們自己學做了鮮花餅，吃起來比買的還要美味。我們兩個大人兩個孩子，兩張床拼一起很寬敞，而且床很舒適，睡着即深度睡眠。酒店在山上，上下古鎮很方便，絕對是下次來還會回顧的酒店。

房間非常好，可以看見整個古城的景色，房子古香古色，並與現代設施相結合。尤其是服務，我們住過許多五星級酒店，但這家酒店的服務是其他五星級的酒店都感受不到的貼心。下午茶送了雪梨湯，味道不錯，夫人和孩子特別喜歡。本來就訂了一晚，訂了其他的酒店想感受一下不同的風格。但我夫人特別喜歡這家酒店的氛圍和服務。就住下來不想換了。酒店還提供city walk的服務。下午還有鮮花餅教程。茶室的茶也很棒。 非常推薦帶孩子的家庭。更適合在國外帶孩子回來感覺中國傳統文化的家庭。很多小細節不勝枚舉。我兒子衹提了一句過生日（其實他瞎説的）。酒店排兩個人晚上就給送來了。接送機服務也很好。下次還訂這裏

特別好的酒店，就在大水車上方200米。有接機。床對面就是投影牆。酒店環境優雅，身處鬧市卻安靜。卧榻可以請酒店鋪成床。一家四口沒問題。住店客人可以體驗做鮮花餅。酒店裡還能看到松鼠🐿️。酒店可以吃飯，自己點菜，用料上乘，燒的也很不錯。

強烈推薦！酒店就在古城裡麪，大水車的上方，可以俯瞰整個麗江古城，也可以直觀玉龍雪山，景觀非常好，酒店內部環境也不錯，古色古香的；房間包含單程接機或者送機服務，很方便；全程管家式服務，皮箱都是服務人員扛在肩上，不落地！贊！整體體驗很好，下次再來！

這次雲南行最滿意的一家酒店，環境優雅，位置絕佳，服務熱情周到，房間乾淨整潔，驚喜連連！

房間設施非常新～乾淨～空間也大～最喜歡的吹風機是戴森～不用自己拿吹風機了～管家式服務非常好～有求必應～酒店在半山腰上～也會專人搬行李箱～非常好的入住體驗

非常非常好的一次住宿體驗，管家們都非常熱情，有問必答，有需要幫忙的會第一時間響應，特別是管家趙艷根，全程陪同我們取車驗車，節日期間租的車來晚了，等了半個多小時才取到，也完全沒有不高興，非常耐心。酒店的位置在獅子山半山腰，大水車上方，酒店可以幫忙取車泊車真的是非常貼心，春節期間排隊停車加堵車，真的是幫了很大忙。 酒店裝修、房間軟裝都很有品味，水吧面對古城，中間一方凈蓮寺給酒店添足了韻味。餐廳和房間正對玉龍雪山，真的是足不出户就追了三天的日照金山，而且房間有富氧系統，輕微高反者友好！圖片都是原圖直出，供參考啦～