If I could give 0 stars I would. I am not sure but I feel like they tried to scam me. When I was checking in, the guy at the front said *******'s card was declined sand I had to talk with them. I have traveled with ******* for awhile now and have never had this issue. Before I got an ******* representative to call the hotel, the guy checking me in asked if I had a different card I could pay with and I advised him I'm not paying twice as the charge already went through on my credit card. Got someone from ******* to call and the hotel staff was super rude to him and immediately told him I was already checked in but literally 2 mins prior he was telling me it was denied. When I finally got checked in, they gave me a room that already had someone in it. I walked right in and someone was already asleep in the bed. Had to go back down to inform them and the 2 staff members made inappropriate comments about me having bad luck. In short, don't stay here. Complete nightmare!
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