overall it was not a good experience. Check in went well and the attendant even let us check in a bit earlier also gave us decent recommendations for the "things to do" in the area. However the small cottage we rented was extremely outdated. The carpets were vacuumed but still felt dirty, drinking glasses had old film on them and looked like they haven't been cleaned. Weather was rainy and damp. House heating elements were 2 portable electric heaters. Gas fire place didn't work. Renting occupancy was for 5 people but somehow we got charged for the 5th person. Having it in mind that singel bed was in an entry way/foe (thats fine) and it had no space heater provided nor heated bed pad like two other beds had.
There was a fridge but no bottled drinking water provided. Instant coffee, tea, creamer was present but electric water kettle had seen better days. There were also 4 drinking glasses and 4 coffee mugs available, NOT 5 - but they made sure to charge extra for the 5th person.
Property manager took in person feedback patiently but offered no solutions or compensation. They claimed to be in the process of remodeling and clearly understood they are offering bad product for more than full price. Very disappointed with property and management. This property shouldn't be rented till ready or offered at extreme discount with note for future renters of the conditions.
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