Crystal Waters

Room had more of a partial ocean view. The pool for the room was freezing cold, couldn’t even use it. Breakfast is all self serve, including coffee. Parking is a nightmare. Lots of families and young children. I would stay someplace else if I were to ever visit Lefkada again.

While the amenities and aesthetics of this resort look inviting, the customer experience is extremely poor. Upon checking into our room, we found that it hadn’t even been made with the previous occupant’s sheets, towel and rubbish still everywhere. On our last day, housekeeping rang the doorbell and came in at 9.50am without us opening the door for them, even though the Do Not Disturb sign was on. This was a gross invasion of privacy and disturbing to know that they are just walking into rooms uninvited. They wanted to begin turning over the room even though we had not checked out, and still had until 11am to do so. Not one apology or acknowledgment from anyone on front desk for these incidents. Definitely an instagram vs. reality resort, with money better spent elsewhere.

Hotel moderno nuovo è molto pulito. Consiglierei di adibire una piscina solo agli adulti perché durante la nostra permanenza erano tutte invase da bimbi che giocavano e si tuffavano . Il personale molto gentile e disponibile. Un grazie particolare all’attenzione di Joanna della sala colazioni ma tutti veramente premurosi e professionali

An awesome place to stay, the staff were extremely helpful and the resort pools and dining options are amazing.

Beautiful place, very friendly staff, I loved everything about other than the steps climbing to the actual room. The breakfast was excellent and the grounds are beautiful

My family and I booked Crystal Waters for a 10 night stay and we were very much looking forward to it! The photos and reviews looked promising, unfortunately it did not live up to our expectations. We found that for the price that was being charged per night (in the $600/night range), the amenities were seriously lacking and the staff, albeit very friendly, were not attentive. The amenities in our rooms were inexistent - we were only provided with 1 towel per person, a broken kettle, no coffee machine and they do not replenish water upon cleaning of the rooms. The air conditioning worked great, however be warned that it does shut off anytime you open a door or window to the room. The staff would also leave the balcony doors open after servicing the room, so we would come back to an extremely hot room (it was over 45 degrees during our stay). The staff was very nice, however not attentive to guest needs. The location is great! Very close to shops, grocery stores, good restaurants (we would highly recommend Yianni’s) and only a 15 minute drive into Lefkada town. The parking was also very convenient, which was great! We never had an issue with our car. The grounds are also beautiful and well maintained, as well as the pool area was clean and inviting. (Just a small note, if you cannot do stairs, this might not be the right hotel for you) Overall, our stay was very nice and we enjoyed our time in Lefkada, however we found that it was not worth the price per night.