Having travelled across the south of France during this trip, this hotel was the most disappointing of all that we stayed at. Firstly, some positives - great location, beautiful views from the rooms. Good aircon. However, the negatives massively outweighed this for us. Perhaps we were unlucky with the room, but ours was extremely tired. I was not expecting luxury, but our room had chipped tiles, bizarre old pieces of furniture (a stool in the bathroom with only 2 of 4 feet remaining), and a bathroom that had obviously been only half refurbished. Biggest issue was the smell - I have never experienced anything like it. The room stank of a bizarre smell - we think actually the smell of over bleached/old towels. Genuinely repulsive. Overall feeling was of odd management - signs at places telling you what NOT to do. Don’t dare take any food from the breakfast buffet! Only one at a time at reception desk! Feels like they need to focus a lot more on the customer experience. Of our two weeks travelling the south coast, this was comfortably our worst hotel experience, and far from the cheapest. And it was the only place we stayed at where no one asked us how our stay was when we checked out. They clearly don’t care.
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