Hotel dekat Konsulat Jenderal Kerajaan Thailand, Los Angeles

The room was very clean, and the staff was absolutely incredible—kind, helpful, and welcoming throughout our stay. However, the parking situation was a nightmare. The only option was valet parking, which wasn’t made clear in advance. Finding the entrance was confusing, and once we finally did, we learned valet was mandatory at $63 per day. The valet staff were very friendly, but I prefer the flexibility to park and access my car on my own schedule. There was a nearby hotel offering parking for $40/day, but the back-and-forth logistics made that option impractical. The room itself was stylish and well-kept but extremely small with minimal privacy. I was traveling with kids for a cheer competition, so we had a lot of gear, and there just wasn’t enough space. The room only had a small table under the TV, a few nightstands, and a bench—no real space for extra luggage or to move around comfortably. The layout was tight, especially between the bed and furniture. The bathroom setup was a major downside. There was no separate bathroom area—just a shower and toilet with no full wall or door for privacy. With a group of young girls in the room, this made things really awkward, especially when I wasn’t feeling well and needed a private space. There was no fan or door to close off the bathroom area completely, which was a big issue. While the room was clean overall, I did notice dust in some areas—on the top shelves, above the fridge, and on the showerhead. I always do a wipe-down when I check in, and while the floors and surfaces were generally clean, those harder-to-reach spots had been missed. There also weren’t enough hooks or space to hang and organize clothing or gear. Overall, the cleanliness and staff were great, but the lack of space, privacy, and clear parking info really took away from the experience. Because of the room layout alone, I wouldn’t choose this hotel again—especially when traveling with kids or for an event where space is a must.

The promised 'every half hour' airport shuttle was nonexistent; I waited for almost an hour and ultimately had to call the hotel to request pickup. More troubling was the clear difference in staff hospitality: employees were friendly only toward Bonvoy members and treated guests who booked via third-party services (such as Trip.com) with indifference or coldness

This hotel is not convenient from the airport. There is no shuttle bus from the airport. We saw a fake review that said there is a shuttle bus. it's so bad! Ctrip should not allow such a review!! When we realised that there is no shuttle bus from the airport, we called an Uber from the airport to go to the hotel. Each way the Uber cost 46 dollars (without tip). Even though the hotel is not very far from the airport. We don't know why it's so expensive. So we paid 100 dollars just to from and to the airport. We are not happy about it :( So don't stay at this hotel if you are going from the airport. Don't make the same mistake we did and waste your money.

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

Pengalaman menginap kami di hotel yang baru saja direnovasi ini sangat positif. Kamar-kamarnya diperbarui dengan indah, terasa segar dan modern dengan perabotan baru yang nyaman. Keunggulan utamanya adalah lokasinya yang sangat strategis, dengan akses mudah ke pusat kota dan jalan raya utama. Namun, sebagai hotel bandara, ada satu kekurangan yang signifikan: kebisingan. Suara pesawat yang terus-menerus terdengar sangat mengganggu, terutama di malam hari. Bagi yang mudah terbangun karena suara, sebaiknya membawa penyumbat telinga. Selain itu, semuanya sangat baik—staf ramah, fasilitas bersih, dan fasilitas yang lengkap. Kami akan dengan senang hati menginap lagi, tetapi kebisingan adalah faktor penting yang perlu dipertimbangkan.

Lingkungan tenang dan nyaman menuju bandara. Terdapat shuttle bus, yang merupakan pilihan yang baik untuk penerbangan lanjutan. Lingkungan tenang dan nyaman menuju bandara. Terdapat shuttle bus, yang merupakan pilihan yang baik untuk penerbangan lanjutan. Lingkungan tenang dan nyaman menuju bandara. Terdapat shuttle bus, yang merupakan pilihan yang baik untuk penerbangan lanjutan.