Hotel dekat Brown Palace Hotel and Spa, Denver

The hotel has an immaculate lobby and friendly staff. The room was clean with typical amenities expected. They have a very large fitness facility with a good selection of equipment. There is no pool or free breakfast, but this hotel met everything I needed. I was very pleased.

As a Hilton gold member I Always make it a point to stay at a Hilton for it good desk service and neat room and this Hilton did not let me down. Location is excellent with 16th street mall at the side Room is clean and neat with comfy bed

What I like: (1) Tea/Coffee available 24 hours, breakfast is simple but enough choices, egg, sausages, waffles, bread, oatmeal, juices, coffee, tea fruits (2) Staff are professional, explain things well. (3) Furnitures are slightly newer than the other Hampton I stay in. What can be improved: (1) I waited at Island 3 (Door 512) from 745pm till 830pm and called twice in order to secure the shuttle service. I saw other hotel shuttles already dropped by 4-5 times in that mins and even saw the other hotels shuttle, like Cambria dropped by within 30 mins. When I got to Hampton, it was already 850pm and also realised that the restaurant next door is closed. I understand that it maybe out of their usual service hour, yet I wonder if they can do a join venture service with other hotel brands so that customers could be picked up earlier. (2) I was offered the room at the end of the corridor but there are loud water noise coming from the pipes when someone was using the toilet next door or upstairs. Since I was so tired after the longhaul and shorthaul flights and had not been sleeping for 30 hours, I went to sleep at night as usual. However, I am pretty sure that it would bother me when the day I am more sensitive to sound. I did not report it because it was just a short stay. Overall, I would give a 4 star as the staff attitude (check in, check out and cleaning lady) and their service deserve great respect, standard up to par breakfast and clean room.

The staff were super nice and helpful, rooms were clean and the atmosphere was pretty cool. Our biggest complaint is the giant see-through window in the shower that anyone in the bedroom could pretty much see you naked, that frosted glass was not blocking anything out. Probably fine if you’re in the room alone or with a partner, but if you maybe have friends for acquaintances stop by while you’re still getting ready or if you share a room with your kid… It’s just kind of weird.  There also was not an exhaust fan in the bathroom, which I think was needed. Also water from the shower door soaked the ground every time, but that’s pretty common in most hotel rooms with a glass door. It also would’ve been nice to have had more than two towels in the room. I will still stay here again because I really enjoyed the atmosphere and the location was perfect for what I needed.

Good hotel stay. Clean room and great location. Staff was helpful as well.