Hotel dekat Kastil Alanya, Alanya

I need to redeem myself and the hotel from my earlier posting. The hotel redeemed itself by giving me a better room and service upon my return  after the following experience with them. I was booked for 3 days initially. I then sought through this site to book for a further consecutive 5 days but either I or Trip made an error in the booking and we missed booking the first 2 days of the 5.  On the day which the hotel had me checking out I was off venturing not realizing the error. When I returned post check out time the male Receptionist was very upset, yelling at me and could not give me another room being fully booked.  His only concern was seeing this 79 year old Canadian male tourist travelling alone in a foreign country not knowing the language put out on to the street. Just as a thunder storm was brewing. Together we realized the error which of course was not of the hotel’s making.  I asked him if he could recommend another hotel. His response was “just down there” as if it was almost next door. I walked down the steep hill some distance but couldn’t see it because it turned out to be about 500 meters away. Returning, I asked him if he would call the hotel to see if they had a room. He said that he did and they did. I asked him to call me a taxi. He said “push the button”. I had to ask him “What button ?”  There is a taxi  call button on the outside of the gate unknown to me. When the taxi took me to this Atlas Hotel they had NOT  received any phone call from him nor did they have a room for me !!  I was distraught. In Canada the hotelier would take steps to ensure that their client was safe and able to find alternative accommodation which this person did not in any way. The taxi driver was able to find me a suitable hotel. Thanks to him.  SOME cautions to older patrons. This hotel is a considerable distance UP QUITE A STEEP HILL so if you are a walker take that into account. A laundry service was quoted at 15 Euros, in town it was 4 Euros. A 19 TRY bottle of water was 60 TRY at the hotel. They never did get the TV to work.  Finally, upon being treated so disrespectfully, upon discovery of the booking error,  I sought to cancel the further 5 days and obtain a refund. That was refused which was their right so I did return and was treated hospitably.

This hotel is adequate, clean and the staff is responsive and very helpful. I was double booked elsewhere by mistake and asked if I could cancel and receive a refund which was refused which might seem unfair but that was a term of the contract so they were right to be able to do that. It’s not like they were overbooked. Later, they were conducting renovations through the hotel brought on at that time by city construction work outside so their scheduling was out of their control and I was able to be refunded the remaining 2 days very pleasantly. I would stay here again. .

One of the nicest hotels I stayed in with super friendly staff that helps to foresee any possible wish from the guests Superb location directly at the harbor with a wide variety of restaurants and bazar shopping Great breakfast buffet with everything you can wish for and also there staff is for seeing and helping with every wish We have been staying at Numa Port the second time and it will be our hotel to go if we are in Alanya

Отель в принципе хороший, но есть минусы , это шумное заведение напротив и в принципе шумная улица до самого утра, выбирайте чтобы окна были во двор, маленькая душевая с полу разбитым душем и сломанной дверью кабинки, сыну на кровать залезла двуххвостка, он пол ночи не спал )) и очень скромный завтрак.

Провели в отеле два октябрьских денёчка с женой и маленьким ребёнком. Апартаменты оставили очень хорошее впечателение! Чисто, красиво, уютно, достаточно просторные комнаты, а также балкон, на котором приятно посидеть вечером. В комнате было все необходимое, кроме пожалуй каких-то мелочей вроде тряпочки или губочки. Расположение в самом центре города, что очень удобно - в пешей доступности и пляж, и порт, и гора с крепостью. Кафе на первом этаже - Cafe Local, с хорошим ассортиментом и приемлемыми ценами (особенно относительно ресторанов по соседству). Относительно недалеко есть несколько Migros. Отдельное спасибо Айганым за тёплый приём и заботу на протяжении всего пребывания! ❤️

На самом деле думала что будет лучше, отель уже не первой свежести, в номерах забиты трапы, стены в царапинах и грязи. Также как оказалось СПА не от отеля, а от зазывал на улице, очень сильно этому разочаровалась, потому что хотелось сходить в хорошее СПА