Hotel dekat Monumen & Patung Mactan (Mactan Shrine), Kota Lapu-Lapu

I enjoyed my stay. I will come back again to this hotel. I didn't notice that there was priority airport pick up I paid the taxi for 675😢 But i really like this place i will come back here again for sure. The location is so good. Near to all i need. The room was so clean and i requested a quite room. The staffs are so friendly and accomodating.keep up the good work guys! I hope to see you again♥️♥️♥️♥️☺️☺️☺️☺️☺️☺️☺️☺️☺️.

Resor yang luar biasa dengan staf yang baik dan terlatih. Jason dari layanan pengamanan kolam renang dan Rayan dari layanan meja depan, terima kasih atas dukungan dan perhatian Anda. Pemandangan lautnya luar biasa. Rekomendasi untuk keluarga yang ingin tempat tenang. Kolam renang yang bagus dan akses yang sangat bagus ke laut. Kami memiliki waktu bersantai yang sangat menyenangkan. Lokasi jauh dari pusat kota dan Cebu, tetapi ada NewTown Mactan tidak jauh dengan taksi. Satu-satunya hal yang perlu ditingkatkan adalah makanannya. Variasi menu sarapan dan rasa makanan tidak sesuai dengan resor. Perlu memiliki koki dan personel yang lebih baik di stasiun memasak langsung. Sayuran tidak dicuci dengan baik atau tidak segar. Sejujurnya, rasa makanannya tidak enak. Itu tidak sepadan dengan uang yang dibayarkan. Jika makanan ditingkatkan saya pasti akan menginap lagi di sana

I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.

Masa menginap kami baik, wanita di resepsi meningkatkan kamar kami, jadi kami memiliki pemandangan yang sangat indah. Staf hotel tersenyum dan ramah, tetapi sulit ketika di siang hari Anda mendengar sekitar 100 kali “selamat pagi dan selamat malam”😄Sarapannya enak, enak, sangat menyukainya. Terima kasih untuk itu. Suatu saat setelah makan malam kami memutuskan untuk berjalan kaki ke kota baru Mactan. Melewati desa kami kaget...Jadi dibangun hotel yang indah, tapi jalan menuju hotel benar-benar menjijikkan...Dan Anda tidak bisa berjalan kaki ke kota baru mactan, setiap kali harus memanggil taksi. Jadi saya kira hotel harus menyediakan antar-jemput gratis ke mactan newtown karena tidak ada apa pun di hotel, kecuali 1 restoran dan toko roti. Anda bisa tinggal di sana hanya selama 3 hari. Berjemur dan berenang saja sudah cukup. Selain itu saya berulang tahun, suami saya mencoba mengatur makan malam ke kamar kami, tetapi mereka bahkan tidak membawanya ke kamar, karena mereka tidak memiliki layanan kamar, jadi dia harus membawanya ke dalam kotak. Hotel bahkan tidak mengirimkan ucapan selamat kepada saya, meskipun suami menyebutkannya dalam pemesanan. Itu terlalu menyedihkan.