Hotel dekat Kuil Peddamma, Hyderabad

A stunning hotel with outstanding service. The main palace building is stunning and historic. The stay includes a free tour, yoga, traditional concert, and afternoon tea. Dinner was very nice, although expensive, and you are not able to order food from outside. However, as a special treat, I was happy to pay and the food was great. Award winning food. The hospitality was outstanding, and all of the staff went out of their way to be helpful. At breakfast, there was live music, and they even offered me a champagne breakfast. The complimentary horse and carriage arrival was an added great surprise. Highly recommend staying here. I've been fortunate enough to stay at a few different Taj Hotels across India, and this was by far the best one that I have experienced. I did not want to leave!

作為一個經常出差的人士來説，選擇酒店對我非常重要。我很少做出評價，但是對這家酒店我必須要做出評價： 首先在預訂酒店的時候，我要求房間需要安靜的房間，但是等我入住之後，我發現我的房間是面對着城際鐵路，並且運行到12點，房間非常嘈雜。電話前台之後要求更換房間，他們説需要20分鐘的時間，但是我等了20分鐘之後他們依舊沒有到達。在我再次電話他們要求必須立刻馬上更換的時候，他們3分鐘就可以做出解決，這個證明他們沒有真正的在乎客户的感受。 其次在到達新的房間之後，房間的枱燈是壞的，我再次等待了30分鐘來更換枱燈。 最後，點餐的時候，點了個素菜，第一次服務員忘記點，在第二次點了之後催了他們三次，在等待一個半小時之後，素菜終於上來了，可是我已經早就吃完了。酒店工作人員表示很抱歉可以免單，但是我沒有要求免單，衹是需要退掉這個菜而已。第二天的早晨，廚師長在餐廳等我，表示非常抱歉，送出一份小小禮物。我對此很感謝，但是這依舊錶示這家酒店的上餐服務非常的慢，這嚴重影響了客人的時間。 希望酒店可以做出改進！

Not available for getting food and cab invoices at checking out, due to systematic issues, and leave my email for sending ASAP After one day no feedback and made two calls by my Indian friend to front desk, and got the answers of “will send to you ASAP” and “will send you now”, but still nothing in my email…….. Writing email to hotel service email…..no response Then made a call again via free calls from trip.com link of Countryard Hyderabad….. finally, got the invoices in 1min……. I’m wondering what happen for this 4-star hotel having this kind of service……..

Very smooth experience with Ibis new Delhi Aerocity. Though there was an initial confusion on booking the staff made sure everything was in place to ensure a smooth stay. Great spread on the buffet breakfast menu. Also the chief chef/restaurant in charge was kind enough to offer some freshly prepared food with less spices for my 3 year old kid. I highly recommend this

Came here on Business... It was a beautiful stay. The location is convenient for Business if you are just staying in the Airport vicinity or Aerospace District.... but quite a ways from the ”real life” experience of India (i.e., Street food vendors, etc.). The staff are very kind and helpful... very attentive. The food is delicious with such a large variety. Seriously the most comfortable bed I have ever slept in! The only Con is that if you are coming from the airport and do not have a driver there to pick you up, you have to deal with all the scammers trying to extort you for the short ride... would be nice if hotel made it known that transportation could be arranged (I asked the police guards there and they said Novotel did not offer a service for pick-up) Maybe a miscommunication on their part. Other than this, PERFECT stay.

FEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.

Very good hotel in the heart of the city,the staff was very warming and polite and they even upgraded our room category based on request since we were not satisfied with the room given.will visit again