Hotel dekat Universitas Coventry, Coventry

I booked it for three night as I had some business in the area. Due to a recent bad experience with a budget hotel, i though might have a better value for the higher price. I was wrong. Very mediocre service, small room, funky odour, and limited amenities. For the anount I paid i expected a better value. Staff were helpful though.

Beware of hidden charges! They charged us £5 extra for parking because we booked through Trip.com, they claimed it was a travel agent and therefore chargeable. Where I booked it said parking included. Also I had pets with me, despite the 2 routes I went through while booking both said pets welcome, no mention of £15 extra PER pet not room. Every other hotel and I travel with pets a lot always says how much or additional charge may be applicable. Nothing on this one and they are putting it up to £20 per pet. I showed the way I booked and even checked it out, no mention of a charge. He showed me 3 ways it does through the Wyndham site. Like I am going to go through that because I know who their parent company is🤷. I was stuck over a barrel very tired and nowhere to go so had to pay. However normally I wouldn't, it's wrong, false advertising by commission and I will never use them again. Someone else who used a different method to book was getting a £5 parking charge too, they weren't happy either.

I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days. I picked Double Tree Hilton as they were offering the best price. I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.

Was a nice place in abit of a rough area but was still fine. The room was really hot which you couldn’t change and being on the bottom floor we didn’t want to keep the window open. Would have possibly stayed again but the £100 deposit you have to send before your stay they don’t send back even though they said they would. I made sure the room was mostly clean and that it would just be the standard cleaning that the cleaners had to do between each guest so I could get my deposit back but after many messages and calls they won’t send it back they just keep saying they don’t have my details even after sending it multiple times. Seemed abit weird that we have to send a deposit but as no other reviews had this issue I trusted it but if you need that money back DO NOT SEND IT.

Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.