Hotel dekat Stasiun Graz Central, Graz

Hotel ini secara umum bagus, bersih, dan nyaman. Tipe kamarnya tidak sedikit dibandingkan dengan hotel-hotel lain dengan harga serupa di Eropa. Lingkungannya tenang dan fasilitasnya relatif baru. Sangat cocok untuk perjalanan bisnis, keluarga, dan teman. Saya akan memilihnya lagi lain kali. Staf resepsionisnya sangat ramah.

The hotel is in a very central location. The room is decorated with some vintage furniture, which gives it a unique charm. The bathroom is located down a short staircase—it's spacious and very clean, though you’ll need to watch your step at night. The staff are professional and friendly, making me feel truly welcome. Breakfast was generous and delicious.

The hotel was so clean as if it is newly opened. The room was specious, also the bathroom. Located in very convenient surroundings. Receptionist was so helpful. There is a nice coffee machine at reception with very nice coffee complementary for guests. The only thing that I didn’t like that there is no iron and iron board in the room. Generally I enjoyed the stay.

Friendly service. The hotel is well-located and it is easy to walk around. After checkout i told the front desk that i had left my adaptor in the room, that time my room already had new guest check in. And the staff is nice enough to knock on the door of room and i manage to get back my adaptor.

Lovely hotel in a historic setting. Pity there’s no slippers provided. We spent over half hour trying to find the parking lot only to find the it’s just located by driving into the K&O shopping centre next to the hotel. Beats the heck out of following the hotel issued map.

I recently stayed at [Hotel Name], and unfortunately, my experience was extremely disappointing. The customer service was absolutely terrible—staff were rude, abrupt, and completely unhelpful when dealing with issues. Rather than resolving concerns professionally, they argued with guests, even when they were clearly in the wrong. Additionally, the hotel’s website is misleading. It states that parking is free, but upon arrival, I was charged €10 per night without any prior notice. The parking spaces are also far too small, making it difficult to park properly, especially if you arrive late at night. Overall, I would not recommend this hotel to anyone. A hotel stay should be stress-free, but the lack of communication, poor service, and hidden fees made this an unpleasant experience.