Arenal Manoa Resort & Hot Springs

Worst resort to deal with. We had made reservations and pre paid for stay at the resort from 12/26/23-12/29/23. Due to sudden death of my mother on 12/2623 we had to cut our vacation short and return to the US. Despite providing them the paperwork from the hospital where my mother was taken, they refused to reimburse the money prepaid for the stay. I Will NEVER stay at he resort again and given their lack of professionalism would never recommend them to anyone. Dealing with them was worst possible experience for me.

Super nice breakfast Sushi was not good Room is nice Grounds are very nice

I recently had the pleasure of staying in this exceptional hotel. The impeccable service, luxurious accommodations, and attention to detail exceeded my expectations. From the moment I entered, the staff's warm hospitality made me feel like a valued guest. The room was not only tastefully decorated but also well-equipped with modern amenities. The hotel's dining options showcased a delightful array of culinary delights, and the attentive staff added to the overall dining experience. The location was ideal, offering convenient access to various attractions. Without a doubt, this hotel sets a new standard for excellence, and I highly recommend it for an unforgettable stay.

This is an absolutely beautiful property spanning about 25 acers. The rooms were in duplex structures nestled into the thick vegetation. There are a lot of natural areas and you generally cannot see other structures from your room. Many types of birds and lots of bird sounds. Very relaxing. Some of the rooms have a direct view of the Arenal volcano. The in room coffee (Rey Café) was undrinkable. The coffee at breakfast was fair but a big disappointment for Costa Rica. Breakfast buffet was good but no bacon.

Excellent customer service and the food is great. Ms. Maria Espinoza was very thorough in explaining everything and was able to advise us in taking the tours and activities that were awesome.

This hotel was beautifully landscaped, with perfect views of La Fortuna. The wildlife, flora, and fauna were second to none. Definitely get a maasage by the river. Amazing! The buffet breakfast was wonderful. My only recommendation is that if you want a hot springs experience, consider booking a day pass at Eco Termales or Tabacon. I asked the hotel about this before my arrival and they said they had their own hot springs, but they were just average.

Great place! Has one hot pool and one cold pool. Both large. Also has one small adult only hot pool and hot tubs. Bar staff were excellent! Breakfast was great. Room was clean, comfortable and perfect. Wildlife galore. My husband loved the rain shower, me not so much, as I am just not a fan of rain showers. Service was phenomenal.

Good hotel but can be better, rooms are clean and big but furniture and bathroom a little but dated. The area outside is beautiful with lush vegetation and beautiful volcano views. Pool is nice. Breakfast has a good buffet selection but the negative thing was the fact that it closes at 9h30 am ! So if u want up a little late or go on a early morning birding tour that finishes at 9 you will miss the breakfast, they should make it till 10h30 minimum like it is usually in 4 stars hotels. Other thing that i had issue with was the fact that they ask u to write ur credit card info on a paper at check in to charge the things u consume during ur stay, which i don’t like to do so i told them i will pay at check out with my card and give my room number so you add it to my bill at check out, BUT when i did that at the pool for drinks, i gave my room number and when i finished and left the waiter followed me and called me back to pay immediately and when i told him my card in the room and u can add it to the bill and will pay at the check out he called the reception desk and they asked me to pay immediately and they called me again to the room to check if i arrived there to change and bring my card and go pay… although i explained to them that i will pay all at check out , they wanted me to write my card number or carry my credit card to the pool and pay immediately… which i found weird.1st night we woke up from noise on the roof(it was tree branches)they apologized and send us wine.

Great hotel and well organised external activities. would be nice to avoid (single use) plastic everywhere. Plastic straws should be a thing of the past.