Ulasan The Junei Hotel Kyoto Imperial Palace West

Istri saya menemukannya di TikTok dan ingin pergi ke sana, jadi saya menginap di sana untuk ulang tahunnya! Kamar dan stafnya luar biasa 👍 Pijatannya menyembuhkan kelelahan saya karena terlalu banyak berjalan! Senang rasanya melihat begitu banyak tempat untuk dilihat.

Hotel ini berada di gang yang tenang, hanya berjalan kaki ke Taman Kyoto Gyoen dan Kastil Nijo. Staf hotel sangat ramah, mereka mengirim banyak email untuk membantu reservasi makan malam sebelum check in. Saya menyukainya. Meja depan akan menyambut Anda dan menyapa Anda ketika Anda keluar dan memasuki pintu. Kamarnya besar untuk ukuran Jepang, dan kamar mandinya memiliki bathtub besar. Sarapan Jepangnya kaya, pastikan untuk memesan sarapan.

Hotel ini seperti kamar hotel keluarga, dengan tiga lantai dan tidak ada lift. Anda harus membawa barang bawaan Anda ke bawah sendiri. Setelah seharian berjalan, sungguh melelahkan harus menaiki tangga kembali ke hotel! Tidak cocok untuk keluarga dengan orang lanjut usia atau anak-anak yang bepergian. Ini sungguh mengecewakan! Tapi pelayanan hotelnya bagus, kamarnya relatif luas, dan jauh dari kota.

Nice hotel , wish to come again

酒店本身並沒有任何設施，基本上活動範圍就在房間，但房間挺大，不是太大問題。設計上非常有心思，房間和浴室甚至有背景音樂，亦有歡迎茶點。但如果想選擇房間可能要早點到，我們到的時候5點多6點已經沒有選擇了，只剩下前台對面的雙人房，但不得不說，可能亦因酒店位置緣故，非常幽靜，配上鳥語花香的音樂另有一番感受。位於住宅區之中的位置有好有壞，壞處便是非常不方便，附近亦沒有便利商店，超市之類，最近的超市要走10分鐘，天氣冷的時候還是挺大風的，不太好受，而附近的公共交通站點最近亦要10分鐘，地鐵要差不多15分鐘，太多行李又沒有車的話不建議大家來入住，或者可以找方法存放一下行李先再來。

小朋友喜歡這裏的榻榻米和温泉，除了沒有晚餐安排。前台服務人員態度非常好 衞生很好 入住問候信和小點心 等細節做的好。

日式和現代的平衡，很舒適～

We had a wonderful stay! The staff was very friendly and the room was clean and had many included amenities. We loved the layout of the room with an area to relax and have tea as well as a bathroom with a spacious warm bath. The hotel was easy to find and in a great location for walking.

Beautiful spacious room. Free snacks and 5 bottles of free water. The tub was amazing with serene bamboo outside the window. The staff all spoke excellent english and catered to our every need. They called Taxis for us and spoke to the drivers to make sure they understood our destinations. They provided good recommendations for restaurants and markets nearby with walking maps, In my next visit to Kyoto, I’ll be staying here again!

Our stay at the Junei Imperial Palace Hotel was great and one of my very best hotel experiences. The hotel itself was very comfortable and is beautifully appointed in a sophisticated traditional style. The staff could not be more helpful and friendly and went over and above to make our stay very enjoyable. I look forward to returning next time I visit Kyoto and I’m very happy to recommend this wonderful hotel. Ratko Petrovic June 2024

Fantastic experience. Large room with bath. Great service. A lovely jazz playlist played through the in-room speaker with the option of hooking up your own device to play your music. Complimentary sweets, beer and bottled water. Minutes away from a bus stop. I would definitely stay here again.

We wanted our first trip to Japan to be special and looked for a ryokan in Kyoto. But then we found this place, where the ambience is as close as to a traditional Japenese inn but provides all modern amenities. The staff was very welcoming and recognized us every time we entered. The room was spacious and we felt at home from the first minute. Especially the small but private patio in front of our window provided a beautiful view, even when it was raining. The bathroom was even more sensational. Everyone of us enjoyed the bathtub, including the soothing music. All in all: we couldn't have made a better choice! Thanks to the JUNEI HOTEL team our stay in Kyoto was even more wonderful, that we hoped it would be.

The staff make the hotel. Ignore the star rating, this is purely down to facilities, the service is 5*. The room we had was large, clean, Japanese with a modern twist. Nice little touches, but nothing compares to the service provided by all the staff. We had a week here amongst a longer tour, service and staff as good as any 5* we stayed in, and better than some.

We had a wonderful stay at the Junei West in October 2024. I don't understand how this is marked as a 2 star hotel that's obviously wrong! The Junei is gem of a hotel nested in a pleasant residential neighborhood between the Imperial Palace Garden and Nijo-Castle. So relaxing and calm we didn't hear or see much of our neighbours. There are tons of nice off the beaten path restaurants and coffee places (we loved Story coffee) and a delightful donut shop next door (Rina chan No Hoppe) with such a gentle owner who gave the kids origamis. There is a coin operated laundry a few minutes away as well as buses, tube, kombinis etc. It certainly didn't feel as remote as some of the other reviews suggested. Sure, it's not Kyoto Station (and that's better in my opinion) but Kyoto is vast so you will be moving across town anyway to see the sites. Our view was, might as well have a very nice base. The room was spacious and beautifully appointed, with enough room for a family of 5 including children who loves the futon! Awesome little attentions like snacks, tea and the hydrogenated bath made everybody happy and calm before bed. Last but not least, special thanks to an extremely well trained and lovely staff who made us feel at home from the second we stepped in. One example: we sent a suitcase from Tokyo to the hotel. Not only did the hotel place it in the room, but 48H before our departure, the person at the desk that evening anticipated that we would probably want to forward luggage ahead to the next destination and made sure to check (you need 24H notice for the transport company). Thanks again Junei Imperial Palace West people. We won't hesitate to return.