Hotel di Kunshan

The environment of the hotel is elegant and friendly. Every corner is filled with a warm home atmosphere, which makes people intoxicated and reluctant to leave. With its ingenious design and meticulous service, the hotel has created a luxurious and warm haven for guests. The spacious and bright guest rooms show quality and dignity in every detail; the food in the restaurant is a perfect fusion of art and taste; the entertainment facilities are like a source of joy, allowing people to enjoy the fun of life during the journey. Stepping into this hotel is like walking into a dream space that combines modern luxury and classical elegance. The guest room design is fashionable and warm, and every corner reveals the pursuit of quality life; the restaurant's food is dazzling, allowing people to feel the charm of culture while tasting; the entertainment facilities are like a kingdom of joy, allowing people to spend every good time in a relaxed and pleasant atmosphere.

It seriously exceeded expectations. The homestay is very new, the garden is beautiful, and the price-performance ratio is off the charts! The owner is warm and friendly. I accidentally lost the room card when I checked out and didn't ask me to compensate. There is a very beautiful cat in the store🐱

Good reviews of this hotel! Free room upgrade, no extra charge for children's breakfast, great environment, few people and beautiful scenery, most importantly, it was fun to set off fireworks at night, which added a lot of color to this Zhouzhuang trip, there are many varieties of breakfast, and the coffee is delicious!

The location is in the old town, on Zhongshan Road, with a superior location. There is a square behind it, which is very convenient for eating and shopping, and it is also convenient to take a taxi. It is a few hundred meters away from Tinglin Garden, and it takes more than 10 minutes to walk. The ticket is 20. The hotel has been renovated, the hygiene is very good, the facilities are very good, there are unlimited drinks and snacks in the small refrigerator, there is an indoor swimming pool and a gym, which are very clean. The hotel service staff is of high quality and polite, especially Elena, who has a very good service attitude and gave small gifts. The breakfast is also good. In short, it is very cost-effective and worth recommending 👍

A very nice and beautiful hotel. The room is spacious, clean and very comfortable for a affordable price. The service was great with staff who can speak English. Sad that they don’t have the pool opened yet. The breakfast was a bit disappointed for my taste. They could do much better. Overall nice place to stay.

Went on a national holiday with my mom and twins. Aaron attended us to right away and he even assisted us with our luggage to our room. The kid’s room was nice and had enough room for my two toddlers to play. Since it was a holiday, the Riverside Restaurant was a tad bit crowded. Despite the number of people, we were attended to by the staff and was given two high chairs that we need. They also replenished food and drinks on time. All in all, it was a pleasant stay in Paradox hotel. Their customer service is superb.

I am so satisfied with this vacation with my baby! I must give Fairmont Yangcheng Lake a full score💯! 🌿**The environment** is amazing! The hotel is like a garden hidden in the forest. When you open the window, you can see Yangcheng Lake. The air is so fresh that you want to pack it up and take it home! There is a huge cherry tree at the entrance of the hotel. It is so beautiful when it is fully opened. I quickly took a photo and checked in to share it with my friends. Hahaha📸 👨👩👧👦**Parent-child facilities** are super considerate! The children's playground is simply a small paradise, with slides and ocean balls, and you don't want to leave! I saw that there is a shallow water area for children to play in the outdoor swimming pool. It is safe and clean. It must be very happy to take your baby swimming here in summer❤️ 🚴♀️**The activities are super rich**! The hotel rents bicycles for a fee, including single bicycles, double bicycles, and children's bicycles. It is super healing for the whole family to ride around the lake~ I took my baby to play with the claw machine on the first floor in the afternoon. There are so many Ultraman, which made him very happy~ 💖**The service must be praised**! The front desk lady Sammi is super gentle and the service is super good. When checking in, she took the initiative to send a little frog 🐸 toy to coax the baby, and even prepared children's toothbrushes and bathrobes! I had to go out for half an hour because of something unexpected. I WeChated Sammi, and she also looked after my baby for a while. She was very patient. Thank you very much~~ When checking out, the front desk lady Zoey saw that we had a lot of luggage with the baby, and she was very enthusiastic to help us take the luggage to the car. The service was great! In short, it is a treasure hotel that you will visit N times! The food is good and the accommodation is comfortable. The service details are 💯 points. Families with children can just go for it with their eyes closed!

This location is very convenient from Kunshan Station and Kunshan South Station. It’s my second time to stay here. It’s very cost-effective and the service is very friendly. There are a lot of food nearby, including breakfast.

I am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me. The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs. Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful. Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy. As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels. In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.