U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)

Ulasan U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)

U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)

No. 116 Building 8-2, Shili Xincheng, Chenggong District, Kunming, Yunnan, ChinaLihat Detail Hotel
U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)
U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)
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Ulasan Tamu tentang U Plus Hotel (Kunming South Railway Station & Chunrong Street Metro)

9/10
Good
612 ulasan
Ulasan terverifikasi
Location9.0
Amenities8.9
Service9.0
Cleanliness8.9
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All reviews(612)
Positive reviews(578)
Reviews with photos/video(66)
Easy to get around(68)
Convenient for shopping(22)
Quiet & comfortable(21)
Friendly front desk staff(21)
Close to metro(18)
Large rooms(17)
Convenient parking(15)
Strange smell in room(8)
Negative reviews(34)
Guest User
Twin Room
Check-in Jan 2025
Travel with friends
19 ulasan
7.5/10
Diposting pada 16 Apr 2025
Close to metro station. Lots of eateries to choose around. Moderate cleanliness.
Tanggapan dari Properti: 尊敬的貴賓您好!非常感謝您入住本店,本店全體員工一定會更加積極努力的做好每項服務工作!期待您的再次光臨!
Guest User
Queen Room
Check-in Nov 2023
Couples
30 ulasan
7.0/10
Diposting pada 15 Des 2023
The first room was dirty and smell like ****, or more like sewage. The second room after changing smell like hashtray so I ask to change again. The very nice repectionist was as disappointed and ambarrased as me. She gave me a other key whish was the final quest to get a proper room that was ok, without any smeel. Very close to the underground and some restaurant.
Tanggapan dari Properti: 尊敬的貴賓您好!非常感謝您入住本店,本店沒有提供早餐,您在本店樓下吃的美味又便宜有實惠!期待您的再次光臨!
DevKumar
Queen Room
Check-in Sep 2023
Business travelers
17 ulasan
9.5/10
Amazing
Diposting pada 9 Okt 2023
This hotel is at very good location, not far from the Dounan flower marker. Room was very clean with the all necessary amenities. At this price it’s a good option. Bathroom drain was blocked due to hairs in it but somehow we managed. Check-in process took little extra time maybe because we were foreigners. Otherwise everything was perfect. No complaints
Tanggapan dari Properti: Dear guest, I don’t understand English, thank you for your praise! Looking forward to your visit again! Good luck with your work! Live a happy life!
Francesco
Queen Room
Check-in Mar 2023
Business travelers
50 ulasan
10.0/10
Outstanding
Diposting pada 14 Apr 2023
Very near the south railway station, surrounded by many shops and restaurants, nice, comfortable room and smooth check in.
Tanggapan dari Properti: Dear guest, thank you for staying in our hotel: Thank you for your praise of our hotel. I regret that I don’t understand English, but I know that you are very satisfied with the various facilities and services of the hotel! Thank you for your five-star like! Welcome to visit our store again in the future! thank you!
Guest User
Exceptional Family Triple Room
Check-in Jul 2022
Family
32 ulasan
10.0/10
Outstanding
Diposting pada 30 Okt 2022
Great hotel to stay, very convenient location, close to the subway
Tanggapan dari Properti: Dear guest, thank you for your compliment. Your satisfaction is our greatest motivation. Welcome to visit us next time.
Guest User
Deluxe Triple Room
Check-in Jul 2024
Travel with friends
1 ulasan
2.0/10
Diposting pada 31 Agt 2024
The so-called triple room is a room for two people with an extra bed. There is no hot water for bathing during the day. The soundproofing of the hotel is very poor, and there is a very unpleasant smell as soon as you enter.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We have two triple room types, one separated and one with three beds together. When you book a room, there are pictures and descriptions. Your eyes can only see three points. Don’t blame others. In four years of hotel experience, no customer has said anything wrong with this room type. Satisfied. If you are really not satisfied, you can check out. Isn’t there three beds in a triple room? Do you mean to sleep on the ground floor? With your layout and mind, you are only suitable for sleeping on the floor in a guest house. I don’t want to refute your comments, customer. My eyes are sharp. Our hotel is full every day, and all of them are repeat guests who are staying again. Your malicious and villainous comments, you are either a colleague or a sanitation worker sweeping the streets. I understand the sadness of your life, so I also I understand you even if I don’t blame you. I wish you a well-off life when you grow old. I wish you the best.
MACKAHOU
Shangmei Panoramic Double Bed Room
Check-in Agt 2023
Solo travelers
5 ulasan
5.0/10
Diposting pada 18 Sep 2023
I booked a room on Ctrip because the train departed at 15:43 the next day, so I applied for a delayed check-out until 4 pm on Ctrip. I went downstairs to communicate with the front desk in the evening and said it was OK. When did I check out? I argued with the front desk and said that I would be charged hourly for my late check out. They all felt speechless when they saw that the room was a bit shabby and the hot water was not well controlled. It would be difficult for me to do it next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, since you applied for free four o'clock check-out on Ctrip, why don't you show the free check-out voucher to the front desk? If every guest stays for free until four o'clock in the afternoon, how can other guests check in? You are malicious Do you think you have a decent conscience for taking photos of damaged stickers on your desk? This hotel cannot use words to evaluate what you have done. Life is a long road. Every customer's eyes are sharp and clear. If we did something wrong! We will apologize and correct it for you! But please think about it with your own conscience! Thanks! It doesn't matter. I only understand one thing. Mosquitoes always feel pleasure when they suck human blood! As time goes by, you always get lucky and hurt others, and you will always be slapped to death by someone. This is the reincarnation of all things in the world, and there is karma.
Guest User
Twin Room
Check-in Sep 2023
Travel with friends
9 ulasan
9.0/10
Great
Diposting pada 3 Okt 2023
emmm, there are only one pillow for each of the two beds, which is really uncomfortable for users who like to sleep high. The other thing is that the water in the shower is very unstable, and it goes hot and cold. It can freeze to death when it's cold, and kill pigs when it's hot. You have to avoid water when taking a bath, and you can only stick to it, which keeps it going cold and hot regularly. Go in at just the right temperature and wait for the next round... Let's talk about other things. It's very clean, the scenery is very good, the service of the lady at the front desk is also very good, there is a parking lot where you can park for free, and the price is relatively affordable. It is a good choice, but there is still room for improvement.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you for your review! The bath water you mentioned was very hot at one time and not very hot at another. I asked the master to check it today and found out that the booster pump is unstable! Change it immediately when the festival is over in two days! In the past, two pillows were placed on each bed in the room. Some guests did not use two. It is probably because the housekeeping staff did not take them seriously. You can call the front desk directly from the hotel room phone and we will send them to you immediately. I am really sorry. I'm sorry. ! Welcome to visit our store again in the future! It will definitely give you a warm and comfortable experience! have a pleasant workday! Live a happy life!
Guest User
Exceptional Family Triple Room
Check-in Agt 2023
Family
5 ulasan
2.0/10
Diposting pada 17 Sep 2023
Overall it's pretty good, but the details still need to be improved. First, there is a strong smell in the room. Second, the mineral water was not replaced in time. Third, when checking in, the front desk clerk told me that I still had to wait for cleaning before I could check in. The check-in time was around 15:00.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, many of the things you mentioned are not true. First, when cleaning hotel rooms, the room staff use alcohol disinfectant to clean the toilets. This is for the hygiene of each guest's stay. There is no odor like you mentioned. Maybe it's you. Do you have rhinitis? You know the details. 2. When guests check out mineral water, the guest room lady puts two bottles in each room. Did you open the mineral water bottles when you entered? 3. For the check-in after three o'clock you mentioned, for the sake of every customer, our hotel can delay check-out until 2 o'clock in the afternoon for free. Guests check out at 7 o'clock in the morning, and the rooms are cleaned at 9 o'clock. Guests who check in on the same day are available at 9.30. We will arrange for guests to stay in the room. If you are not satisfied with the issues you mentioned, you can check out for free. Without telling the front desk, and maliciously leaving bad reviews behind your back, this is not what a gentleman does! Every customer has sharp eyes, and they understand each other's good and bad. Only those with an open mind understand how to give away roses and keep the lingering fragrance! study well! Make progress every day! Thank you very much for staying in our store. I served in the army for 12 years. After returning from the army, I started my own business. I have an upright personality and have always used army management to demand my employees. I require employees to apologize to customers if they do something wrong! Learn from work experience! If I encounter a customer who deliberately gives a bad review, I actually sometimes want to endure it, but my character in the army has cultivated my upright character. Please be patient! Thanks!
S1mple*
Queen Room
Check-in Agt 2023
Couples
47 ulasan
5.0/10
Diposting pada 4 Sep 2023
There were hairs on the pillow, and the same thing on the toilet seat. Although the front desk changed the room, the attitude was not very satisfactory, as if I was deliberately making things difficult for them. The photo was accidentally deleted, but I am honest with myself and will not come here without conscience. Comment, if it's nonsense, I can remain anonymous.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for staying in our hotel. We attach great importance to what you mentioned. If you are not satisfied with the hotel, we changed your room. You said that the front desk is not satisfied. Maybe you misunderstood. As long as you enter the room within half an hour, we will be okay if you are not satisfied. Free full refund or room change. We have strict requirements for housekeeping staff to clean the room. After cleaning, our hotel foreman will check the room again. After checking the room, we will confirm again that there is no problem. We will open a room again in Taiwan. Maybe it is us. Please forgive the staff's mistakes. Our store will strictly supervise and manage employees. We look forward to your visit again! Good luck with your work! Happy life!
Xiaopeng21
Queen Room
Check-in Sep 2023
Other
2 ulasan
10.0/10
Outstanding
Diposting pada 3 Okt 2023
Sanitary environment, complete facilities, good services and convenient transportation
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for your compliments on our store! All staff in our store will definitely work harder and harder to do every job under your praise! welcome next time! have a pleasant workday! Happy life!
Guest User
Deluxe Triple Room
Check-in Sep 2023
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 5 Okt 2023
Very good and quiet. Three beds for three people. Very convenient and comfortable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for your compliments on our store! All staff in our store will definitely work harder and harder to do every job under your praise! welcome next time! have a pleasant workday! Happy life!
Guest User
Shangmei Superior Twin Room
Check-in Jun 2023
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 22 Jul 2023
The room is large and the transportation is very convenient. Downstairs is the snack street, and a few hundred meters away is a big shopping mall.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you very much for your praise and recognition of our store for staying in our store! The store is surrounded by high-speed rail stations, university towns, city halls, subway entrances, and large free parks. It is the most convenient, commercial and prosperous area in Chenggong! We look forward to seeing you, your family and friends visiting our store again in the future! All the staff in our store wish you success in your work! happiness!
Guest User
Queen Room
Check-in Agt 2023
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 1 Okt 2023
Health: good Good environment good service Facilities: good good service
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for your praise and recognition of our store! All staff in our store will definitely work harder to do every job under your praise and affirmation! welcome next time! have a pleasant workday! Live a happy life!
Ailieketeluositaerduruhui
Queen Room
Check-in Nov 2022
Business travelers
11 ulasan
2.0/10
Diposting pada 30 Des 2022
Guess what that extra towel on the toilet is for, I really live here every time, this time it disgusts me! Never again!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!