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Telusuri Ulasan Pelanggan untuk Hotel di Kuching

Imperial Hotel Kuching
4.4/5430 Ulasan
It was a good hotel, cold lobby, ballroom are big and spaces restaurants but the location is a bit out of the city. Having the shopping mall connected is very convenient and the shops nearby caters to one's basic needs without having to go too far.
Imperial Suites Serviced Apartment
4.3/5127 Ulasan
I appreciated the facilities provided, as they were well-maintained and comfortable. However, I was disappointed with the level of customer service. The staff were not as friendly or understanding as I had hoped. After a long journey driving from afar, I was unable to respond to their WhatsApp messages promptly. While I acknowledge this was my oversight, the way the situation was addressed felt unnecessarily harsh. A more considerate and empathetic approach would have made a significant difference. I hope the management can foster better understanding and kindness towards their guests in the future.
Imperial Riverbank Hotel Kuching
4.3/5348 Ulasan
Waterfront
Stayed at this hotel for Borneo Sonic Music Fest. Reasonably priced. Good coincidence that one of the stops for the shuttle bus service was located opposite this hotel. My room was clean & spacious. Happy that hot water worked at 1 am. I also like that there is 7 Eleven next door. Went to get milk after arriving from the music fest.
Pine Garden Hotel
4.3/5194 Ulasan
Customer service was excellent as the staff responded to my email queries before I had checked-in which was helpful and reassuring. Amenities and facilities (Electric kettle, Tea/Cofee, Sugar, Water bottles, Fridge, Safe, Wardrobe, Hot water in the shower and washbasin, Shampoo & soap, Clean towels, Daily cleaning, TV) are all as expected and listed in the booking confirmation. Spacious room with city view. The location is near the City Mall which is good but it is a little far from the Places of tourist interest (Museums, Waterfront, Public park, etc.) in Kuching which means you need to book a taxi ride to/from the citycentre so you need to factor this into your calculations.
Puteri Wing - Riverside Majestic Hotel
4.7/5120 Ulasan
Waterfront
It’s been a pleasant stay at this hotel. The room ambiance and decoration were superb. The bed and pillow with big screen tv. The water pressure was good, and complete toiletries were provided. The hotel’s location is close to the waterfront. The choice of breakfast spread was nice.
Grand Margherita Hotel
4.4/5345 Ulasan
Waterfront
Stayed at a hotel just opposite the famous Cat Statue in Kuching, and overall, it was a decent experience. The location is definitely the highlight – everything is within walking distance, and there’s even a sampan service right behind the hotel, which made it really convenient to explore the area. The room itself was okay. The aircond worked well – maybe a bit too well since it was freezing cold at times. The bed was on the harder side, not exactly my preference. The bathroom looked a bit dated, with a bathtub included, but honestly, I would’ve preferred a separate shower and tub. However, one thing that could be improved is the bathrobe – it was way too thin. Breakfast was okay, especially since they served local favorites like Sarawak Laksa and Kolo Mee. In short, great location, decent breakfast, but the room comfort could be better. Perfect for a short stay if you want easy access to tourist spots.

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