Ascott Kuala Lumpur

Ulasan Ascott Kuala Lumpur

Ascott Kuala Lumpur

9, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaLihat Detail Hotel
Ascott Kuala Lumpur
Ascott Kuala LumpurAscott Kuala LumpurAscott Kuala Lumpur
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.3/5
Luar Biasa
171 ulasan
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.2
Layanan4.3
Kebersihan4.3
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Semua ulasan(171)
Ulasan positif(163)
Ulasan dengan foto/video(31)
Kamar sangat bagus(45)
Staf ramah(36)
Pengalaman menginap terbaik!(31)
Kamar luas(24)
Sarapan lumayan(14)
Cocok untuk keluarga(11)
Cocok untuk pecinta belanja(11)
Dekat tempat belanja(10)
Buruk(8)
Tamu
Apartemen Tiga Kamar Tidur Premier
Menginap di Des 2022
Keluarga
12 ulasan
5.0/5
Fantastis
Diposting pada 23 Jan 2023
Layanan yg sgt baik .. walau ada sedikit gangguan eletrik .. Tp apartmen ini sgt selesa untuk sekeluarga
Tanggapan dari Properti: Good Day Valuable Guest, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score staycation experience specially our spacious room, great services and super location as near to KLCC and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Tamu
Apartemen Tiga Kamar Tidur Premier
Menginap di Mar 2023
Bisnis
7 ulasan
5.0/5
Fantastis
Diposting pada 24 Mei 2023
Bagus banget bisa lagi lagi disini. Keren hotelnya. Bakal kesini lagi
Tanggapan dari Properti: Good Day Valuable Guest, Thank you for staying with us during the Endemic. We appreciate the perfect score and staycation experience specially we have meeting your expectation and location near to KLCC too. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager
Suhardi Saaban
Studio Premier
Menginap di Jan 2025
Pasangan
8 ulasan
4.7/5
Menakjubkan
Diposting pada 20 Feb 2025
Convenient location near KLCC (8 min walk). Service is great, rooms are comfortable and well maintained. Note however that the restaurant is currently under renovation.
Terjemahkan
Tanggapan dari Properti: Dear Suhardi SaabanThank you for your wonderful review! We appreciate your wonderful ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur. Our sincerest apologies on the restaurant closure for renovations and we hope to have a refreshed and renewed space in a couple of months for our beloved guests to enjoy.Warm regards,Bhavani NavaratnamResidence Manager
Subzero001
Two Bedroom Executive Apartment
Menginap di Okt 2024
Bepergian dengan teman
6 ulasan
4.0/5
Luar Biasa
Diposting pada 1 Des 2024
Apartment is large and spacious. But furniture and amenities are run down and old. My last visit in June 2022 is still fine but the stay this time is bad. Fridge is leaking and cannot even close properly. Aircon in one of the bedroom is also not functioning properly. Very disappointed in the brand of Ascott which was the highest class of their brand. Will not be staying at Ascott KLCC anymore.
Terjemahkan
Tanggapan dari Properti: Dear Subzero001,I'm truly sorry to hear about your recent disappointing experience with us. Your feedback is crucial, for us to improve and take action, and this experience is certainly not reflective of our standard practices.I understand your concerns about the room condition and sincerely apologize for any inconvenience it caused. Please do reach out to me to share the details in order for me to rectify them accordingly.I'm committed to ensuring your next stay exceeds expectations. Please do contact me or my team personally and we will do our level best to take care of you.Warm regards,Bhavani NavaratnamResidence Manager
Sharynloh
Studio Premier
Menginap di Okt 2024
Keluarga
4 ulasan
4.5/5
Sangat Baik
Diposting pada 18 Nov 2024
Location is nearby restaurant and malls. However buffet breakfast had limited options and spread.
Terjemahkan
Tanggapan dari Properti: Dear Sharynloh,Thank you for taking the time to share your review with us. We're glad to hear that you enjoyed the location. We apologize on the breakfast quality which is being addressed with our 3rd party vendor and appreciate your understanding as we worked to resolve it. Your feedback is valuable, and we will address these areas for improvement. We hope to welcome you back to Ascott Kuala Lumpur for an even better experience in the not too distant future!Warm regards,Bhavani NavaratnamResidence Manager
QueenieL0987
Apartemen Premier 1 Kamar Tidur
Menginap di Jan 2025
Keluarga
9 ulasan
5.0/5
Fantastis
Diposting pada 21 Feb 2025
very spacious, clean and great view. staffs are very friendly and helpful. Will stay again when visit KL.
Terjemahkan
Tanggapan dari Properti: Dear QueenieL0987,Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Tamu
Studio Premier
Menginap di Jan 2025
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 11 Feb 2025
The location is very convenient and the staffs are friendly.  I will definitely stay here again.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Tamu
Studio Premier
Menginap di Des 2024
Pasangan
7 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Feb 2025
"Strategic location. Spacious room with complete amenities. Excellent service. Room cleanliness could be improved."
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your wonderful review! We appreciate your perfect ratings, and our apologies for the room cleaning and this will be shared with our team for improvement. We look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Rodrigues
Two Bedroom Executive Apartment
Menginap di Des 2024
Keluarga
1 ulasan
2.7/5
Diposting pada 28 Jan 2025
Basic of a Hotel for me is cleanliness, it was not the case , the breakfast was served in a restaurant that really needed a major cleaning. The room was smelly and the pool, although beautiful had no service at all. Location is great but I would not return
Terjemahkan
Tanggapan dari Properti: Dear Rodrigues,Thank you for taking the time to share your review with us. Our sincerest apologies regarding the breakfast service and quality which is being addressed with our 3rd party vendor and appreciate your understanding as we work to resolve it. Your feedback is valuable, and we are addressing this issue seriously and working with new vendors to have a refreshed breakfast environment and enhance food quality soon. We are sorry to hear that you had found the room smelly and we will have our team to check in this further. We hope that you will give us another opportunity to welcome you back to Ascott Kuala Lumpur for an even better experience in the not too distant future!Warm regards,Bhavani NavaratnamResidence Manager
Neo Jiun Jeen
Apartemen Premier 2 Kamar Tidur
Menginap di Mei 2024
Bepergian dengan teman
19 ulasan
4.7/5
Menakjubkan
Diposting pada 24 Jun 2024
Overall had a wonderful experience in Ascott, The rooms were big and comfy, had a kitchen & huge living rooms. The balconies were big but not really maintained as the floors were a little dirty and the building was a little old. The toilets were huge and the bath tub was longer than usual which made soaking in it much more comfortable. However, the balcony doors had a little issue with staying closed and the we found a roach in the kitchen cabinets. Overal 9/10 would stay again, price is a little steep & the air conditioning isn’t very strong. Do note that parking is 10RM, requires room card validation. ( no free parking )
Terjemahkan
6/8
Tanggapan dari Properti: Dear Neo Jiun Jeen,Thank you for your feedback! We appreciate your comments and ratings and will be shared with our team for further improvement. We look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Miss Murshida
Apartemen Tiga Kamar Tidur Premier
Menginap di Mei 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Jun 2024
Super love this apartment. The room is very luxurious and comfortable. The toiletries smell amazing. Love that its within walking distance to KLCC and even the Aquaria which my kids enjoyed. Theres a minimart downstairs where we bought drinks and snacks to munch in the room. Only downside is the breakfast. Not much variety and the nuggets served were cold.
Terjemahkan
6/7
Tanggapan dari Properti: Dear Miss Murshida,Thank you for your wonderful review! We appreciate your perfect ratings and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
Chiew Hoon
Apartemen Premier 1 Kamar Tidur
Menginap di Okt 2024
Pasangan
13 ulasan
4.0/5
Luar Biasa
Diposting pada 2 Des 2024
The hotel is a little old so the facilities are not very well-maintained. Good location though!
Terjemahkan
Tanggapan dari Properti: Dear Chiew Hoon,Thank you for your feedback! We appreciate your comments and will be shared with our team for further improvement. We look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager
RyanKim86
Studio Premier
Menginap di Nov 2024
Bisnis
6 ulasan
5.0/5
Fantastis
Diposting pada 30 Des 2024
It was great quality and cheap enough even though it was close to downtown!
Terjemahkan
Tanggapan dari Properti: Dear RyanKim86,Thank you for your wonderful review! We're delighted to hear that you and your family had a fantastic stay with us at Ascott Kuala Lumpur. It’s great to know that our location and overall accommodation made your stay with us memorable.We look forward to welcoming you back in the not too distant future!Warm regards,Bhavani NavaratnamResidence Manager
Maiyo
Apartemen Premier 2 Kamar Tidur
Menginap di Mar 2024
Keluarga
121 ulasan
5.0/5
Fantastis
Diposting pada 15 Apr 2024
Service very great and 5 stars hotel. Very considerate in terms of all service.
Terjemahkan
Tanggapan dari Properti: Good Day Maiyo, Thank you for staying with us during your staycation in Kuala Lumpur. We appreciate the perfect score ratings and your recent great experiences specially our team services and 5 stars hotel feeling. We will share your feedback to our team to keep up the good momentum. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager
Kate Pang
Studio Premier
Menginap di Agt 2024
Bisnis
8 ulasan
5.0/5
Fantastis
Diposting pada 22 Sep 2024
Excellent hotel service and location! The hotel well located in the city center of KLCC , very convenient and all in walking distance easy to get into KLCC, Pavillion, Bukiy Bintang and public transit Metro. I checked in on 3/9/24 and decided to extend my stay by one night on 4/9/24, checking out on 5/9/24, the front desk service was excellent! Thank you to the staffs Mr.Shahril and Manager (Mrs) was super friendly and provided great help to guests! Love Ascott KL ~ I will stay here again next time I'm in KL.
Terjemahkan
Tanggapan dari Properti: Dear Kate Pang,Thank you for your wonderful review! We appreciate your perfect ratings and we look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager