Ulasan Le Quadri Kuala Lumpur By UCSI Hotels

Tanggapan dari Properti: Dear NorehanTerima kasih atas maklum balas yang positif! Kami gembira mendengar bahawa hotel kami memberikan suasana yang tenang untuk anda. Kami berharap dapat menyambut anda lagi untuk pengalaman yang lebih menyenangkan pada masa hadapan. 😊

Tanggapan dari Properti: Tamu yang terhormat,Terima kasih telah berbagi masukan Anda! Kami senang mendengar bahwa Anda menyukai lobi kami, merasa puas dengan kamar, dan menghargai layanan yang membantu dari tim resepsionis kami. Kami juga senang mengetahui bahwa area khusus merokok kami menambah kenyamanan Anda.Kami berharap dapat menyambut Anda kembali untuk menginap dengan menyenangkan di Le Quadri Hotel!Salam hangat,Brandon.AGroup Manager For Revenue, Digital & SalesUCSI Hotels

Tanggapan dari Properti: Harry yang terhormat,Terima kasih telah meluangkan waktu untuk menyampaikan masukan Anda. Kami mohon maaf atas ketidaknyamanan yang disebabkan oleh tata letak kamar, pencahayaan, dan kebisingan dari sistem HVAC. Pengalaman Anda penting bagi kami, dan kami sungguh menyesal bahwa masalah ini memengaruhi masa inap Anda.Ketahuilah bahwa kami menanggapi masalah Anda dengan serius, dan kami akan meninjau tirai kamar dan sistem HVAC bersama tim kami untuk mencari kemungkinan perbaikan. Masukan Anda membantu kami meningkatkan pengalaman tamu, dan kami menghargai Anda yang telah menyampaikan hal ini kepada kami.Kami berharap dapat menyambut Anda kembali di masa mendatang dan memberi Anda masa inap yang lebih nyaman. Jika ada yang dapat kami lakukan untuk memperbaikinya, jangan ragu untuk menghubungi kami secara langsung.Salam hangat,Brandon.AGroup Manager For Revenue, Digital & SalesUCSI Hotels

Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay with us again! We are truly grateful for your continued support and delighted to hear that our team’s kindness and attention to detail made your visit even more special.It’s wonderful to know that our staff recognized your preferences and provided a personalized dining experience, even serving your coffee without needing to ask. Your kind words mean a lot to us, and we’re thrilled that you felt warmly welcomed throughout your stay.We look forward to hosting you again and making your next visit just as memorable!Best regards,Brandon.AGroup Manager For Revenue, Digital & SalesUCSI Hotels

Tanggapan dari Properti: Dear Karen,Thank you for your kind review! We’re delighted to hear that you enjoyed our central location and the variety of food options nearby. It’s also wonderful to know that you found our hotel suitable for families.We truly appreciate your support and look forward to welcoming you and your family back for another great stay in the future. If there’s anything we can do to make your next visit even better, please let us know!RegardsBrandon.AGroup Manager For Revenue, Digitals & SalesUCSI Hotels

Tanggapan dari Properti: Dear Sukhminder,Thank you for sharing your experience! We’re so glad to hear that you had a good night's rest and found the room compact and comfortable. It’s great to know that the convenient parking and delicious breakfast added to your stay. We truly appreciate your kind words and hope to welcome you back soon for another enjoyable visit!Regards,Brandon.A

Tanggapan dari Properti: Dear Guest,Thank you for sharing such a wonderful review of your experience at Le Quadri Hotel. We’re delighted to hear that our prime location near UCSI University proved convenient for your stay and that our wide range of services met your expectations. Your kind words about our reception team truly mean a lot to us. We take great pride in delivering warm hospitality, quick assistance, and professionalism to ensure every guest has a memorable experience. We hope to have the pleasure of welcoming you back soon for another comfortable and enjoyable stay! Thank you once again for your thoughtful feedback.Regards,Brandon.A

Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback. We deeply regret to hear about the challenges you faced during your stay, especially on such an important day as convocation. We sincerely apologize for the inconveniences caused and appreciate you bringing these issues to our attention. 1. **Elevator Access**: We apologize for the disruption caused by the elevator prioritization during the convocation event. This should have been better managed to ensure all guests could access facilities without delays. Your concerns about emergency situations are valid, and we will review our operational policies to prevent such occurrences in the future. 2. **Cleanliness**: It is unacceptable that the room and toilet cleanliness did not meet your expectations. This feedback will be immediately addressed with our housekeeping team to ensure higher standards are maintained. 3. **Room Conditions**: Broken and aged furniture, as well as the presence of dust, are not acceptable. We will prioritize inspections and repairs to improve room quality. 4. **Staffing and Service**: We understand your frustration regarding the service quality and reliance on interns. We are committed to reviewing our staffing policies and ensuring proper training and supervision for all team members to provide professional and responsive service. We take your feedback seriously and are committed to making improvements to provide a better experience for all guests. We sincerely apologize for not meeting your expectations and appreciate you bringing these issues to our attention. Thank you.

Tanggapan dari Properti: Dear Wai,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our convenient location near the highway and appreciated the ease of finding us. It’s also wonderful to know that our friendly staff and good service made your stay enjoyable, and that you liked the room amenities and the view of the expressway. We hope to welcome you back for another pleasant stay in the future! 😊Regards,Brandon.A

Tanggapan dari Properti: Dear Raymi,Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location and found our hotel to be a nice place for a short trip.We truly appreciate your support and look forward to welcoming you back for another great stay!Best regards,Brandon.AGroup Manager For Revenue, Digital & SalesUCSI Hotels

Tanggapan dari Properti: Dear Guest,Thank you for your kind words! We’re delighted to hear that you found our staff friendly and enjoyed our service. Providing a warm and welcoming experience is our top priority, and your feedback means a lot to us.We look forward to welcoming you back for another great stay at Le Quadri Hotel!Best regards,Brandon,AGroup Manager For Revenue, Digital & SalesUCSI Hotels