36, Jalan Metro Wangsa, Wangsa Maju, 53300 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 53300, MalaysiaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.9/5
Baik
131 ulasan
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Ulasan terverifikasi
Lokasi4.3
Fasilitas3.4
Layanan4.0
Kebersihan3.9
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Semua ulasan(131)
Ulasan positif(119)
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Pengalaman menginap terbaik!(16)
Lokasi strategis(10)
Lokasi strategis(7)
Pemilik properti ramah(6)
Harga sesuai kualitas(5)
Buruk(12)
Muhamad Adnan
Kamar Standard Double
Menginap di Nov 2024
Bepergian dengan teman
39 ulasan
4.5/5
Sangat Baik
Diposting pada 23 Nov 2024
Tempat mudah ke mana saja. Bilik agar selesa cuma berus gigi dan ubat gigi tidak disediakan.
NUR RIFQAH BINTI MOHAMAD ROSLE KPM-Guru
Kamar Deluxe
Menginap di Des 2023
Keluarga
4 ulasan
3.0/5
Diposting pada 30 Des 2023
padan dengan harga...bilik air je annoying..paip dia air menitis keluar..berlaku pembaziran dan air slow..nk mandi pun x puas...tp lokasi ok.. check in pun lambat hari tu,.bila tanya xde dalam sistem..dah ada dlm sistem bilik pula x kemas lagi...lain2 semua ok...tq
Tanggapan dari Properti: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
JANTAN
Kamar Keluarga 4
Menginap di Nov 2023
Keluarga
16 ulasan
4.0/5
Luar Biasa
Diposting pada 28 Nov 2023
Bersih & simple room. Paip toilet leaking. Ada basement utk parking jika di depan hotel penuh.
Tanggapan dari Properti: Thank you and looking forward to have you stay with us again!
Pengguna Anonim
Kamar Single
Menginap di Okt 2023
Bisnis
6 ulasan
5.0/5
Fantastis
Diposting pada 8 Okt 2023
Bilik yang selesa, sesuai untuk singgahan. Dapat mandi dan rehat.
Tanggapan dari Properti: Thank you and can’t wait to welcome you back!
Tajul Malya Fidzri
Kamar Single
Menginap di Nov 2022
Sendiri
6 ulasan
5.0/5
Fantastis
Diposting pada 4 Nov 2022
Pengalaman yang menarik.Makanan sedap.Katil yang selesa.Kemudahan pengering rambut
Ayai
Kamar Standard Double
Menginap di Des 2023
Bepergian dengan teman
5 ulasan
3.7/5
Diposting pada 6 Des 2023
Bilik air tersumbat, bilik berbau sket
Tanggapan dari Properti: Dear Ayai, Noted on your comments and will bring this to the Management.
nizam007
Kamar Standard Double
Menginap di Apr 2022
Keluarga
17 ulasan
3.7/5
Diposting pada 26 Apr 2022
Selesa.bilik air okay.ada air dryer .cuma bilik kecik.layanan kaunter ok.
Tamu
Kamar Keluarga 3
Menginap di Jun 2024
Keluarga
2 ulasan
2.5/5
Diposting pada 24 Jun 2024
When we entered the room, it is smelly; really bad smell. Informed counter; they can’t change the room and this guy is quite bad service, no polite. After cleaned by cleaner, found heater is not functioning. Location is good but the hotel is too bad the service. We won’t come back this hotel again
Terjemahkan
Tanggapan dari Properti: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Rashidee Hassan
Kamar Superior Queen
Menginap di Des 2024
Bisnis
43 ulasan
4.0/5
Luar Biasa
Diposting pada 11 Des 2024
Clean & comfortable. Just that the electric kettle doesn't work the night we stayed. Others were good
Terjemahkan
Pengguna Anonim
Kamar Keluarga 3
Menginap di Des 2024
Keluarga
6 ulasan
3.2/5
Diposting pada 18 Des 2024
Staying up here again for the location and price to value after landed at KLIA getting back from vacation.
Terjemahkan
ZafarAziz
Kamar Single
Menginap di Okt 2024
Sendiri
38 ulasan
4.0/5
Luar Biasa
Diposting pada 9 Okt 2024
Nice location,nice hotel for an affordable price. For those who are looking for a budget hotel,this is for you guys.
Terjemahkan
Pengguna Anonim
Kamar Keluarga 3
Menginap di Jul 2024
Keluarga
9 ulasan
3.7/5
Diposting pada 17 Jul 2024
Shower head can improve, aircon can improve, was quite hot in the room, took 3hrs to cool the room. Aircon looks like never maintained for years.
Long hairs found on the pillow upon entering, never clean properly.
Terjemahkan
Tanggapan dari Properti: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Haziq Fakhruddin
Kamar Single
Menginap di Feb 2024
Bisnis
1 ulasan
3.7/5
Diposting pada 28 Feb 2024
Easy for online booking
Book, check in, and rest simple as 123
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again.
Eijal
Kamar Deluxe
Menginap di Jun 2024
Sendiri
4 ulasan
2.0/5
Diposting pada 30 Jun 2024
Makin teruk, tuala ada kesan darah , receptionist pun dah tak friendly . Jawab tak nak jawab. Bukan nak ngorat pun . Staff name cindy.
Terjemahkan
Tanggapan dari Properti: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Pengguna Anonim
Kamar Superior Queen
Menginap di Des 2023
Keluarga
77 ulasan
4.5/5
Sangat Baik
Diposting pada 26 Des 2023
Despite a small hotel, it has own lift. Service quite prompt and very good location with lots of restaurant nearby. It has free parking at the basement nearby but it is based on first come first serve. Comfortable room and worth the price
Terjemahkan
Tanggapan dari Properti: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.