Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.4
Fasilitas4.4
Layanan4.5
Kebersihan4.6
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(90)
Ulasan positif(88)
Ulasan dengan foto/video(22)
Sarapan lezat(28)
Kamar sangat bagus(24)
Staf ramah(22)
Bersih dan rapi(20)
Desain bagus(6)
Harga sesuai kualitas(6)
Kasur sangat nyaman(4)
Buruk(2)
Tamu
1 Tempat Tidur Ukuran King DENGAN SOFA BED
Menginap di Des 2024
Pasangan
1 ulasan
3.5/5
Diposting pada 7 Jan 2025
Service is good
There is one big problem that the heater made a lot of noise frequently,can not sleep very well.
Terjemahkan
Tanggapan dari Properti: Dear GuestThank you for taking the time to share your experience with us. We’re glad to hear that you were satisfied with the service during your stay.However, we sincerely apologize for the noise from the heater that affected your sleep. We understand how important a quiet and comfortable environment is for our guests, and we will look into this issue immediately to ensure it doesn’t happen again.We hope to have the opportunity to welcome you back and provide you with a more restful experience next time.with regardsAnna MidaGeneral Manager
Pengguna Anonim
1 Tempat Tidur Ukuran King DENGAN SOFA BED
Menginap di Des 2024
Keluarga
9 ulasan
5.0/5
Fantastis
Diposting pada 26 Jan 2025
Very nice and clean hotel with really comfortable bed. I recommend!
Terjemahkan
Tanggapan dari Properti: Dear GuestThank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found the hotel clean and comfortable. Your recommendation means a lot to us, and we look forward to welcoming you back again soon!with regardsAnna Mida
Janice
2 Tempat Tidur Twin
Menginap di Okt 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 1 Des 2024
What a great experience. The room was so nice and clean, wonderful design. Would recommend!
Terjemahkan
Greg Jag
Tempat Tidur King dengan Akses Disabilitas
Menginap di Des 2024
Bisnis
10 ulasan
2.7/5
Diposting pada 3 Feb 2025
They haven't returned my 50 euro deposit for over 15 days. When I ask when the money will be returned, they tell me to write emails. I will never rent a room there again.
Terjemahkan
Tanggapan dari Properti: Dear GuestThank you for sharing your feedback. We apologize for any frustration caused. Please be assured that we have already processed the reversal of the pre-authorization on the 16th of January. However, the time it takes for the funds to be returned depends on the bank and their processing times, which can sometimes take a few business days.We understand how important this is and appreciate your patience. Should you have any further questions, feel free to reach out.with regardsAnna MidaGeneral Manager
Tamu
1 Tempat Tidur Ukuran King dengan Pemandangan Taman dan Sofa Bed
Menginap di Apr 2024
Keluarga
10 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Mei 2024
Best hotel in krakow. Easy to get to centre of krakow. The view is nice and refreshing.
Terjemahkan
Sora Aki
2 Tempat Tidur Twin
Menginap di Feb 2024
Sendiri
2 ulasan
4.0/5
Luar Biasa
Diposting pada 8 Mar 2024
Very clean with good service. I eould definitely recommend it to my friend
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for appreciating our hotel. Our goal is to provide the best possible service.See you soon at Hyatt Place Krakow!Marcin MazurDirector of Operations
Armando Moncayo
2 Tempat Tidur Twin
Menginap di Jun 2024
Pasangan
8 ulasan
5.0/5
Fantastis
Diposting pada 4 Jul 2024
Great location, amazing staff, amazing breakfast and near public transportation
Terjemahkan
Tamu
1 Tempat Tidur King Size dengan SOFA BED DELUXE
Menginap di Mar 2024
Sendiri
30 ulasan
5.0/5
Fantastis
Diposting pada 12 Mei 2024
Really nice hotel but it’s a little far from the old city. Trams in the area make it easier to travel that way. The hotel it self was really beautiful and had everything you’d want for a cozy stay.
Terjemahkan
Tamu
1 Tempat Tidur Ukuran King dengan Pemandangan Taman dan Sofa Bed
Menginap di Sep 2023
Sendiri
5 ulasan
5.0/5
Fantastis
Diposting pada 10 Okt 2023
Excellent, stayed a night longer than planned.
The beef tartare and the duck breast were very good.
Top notch service from all personel. House keeping was also excellent. Personally, not a fan of the elevators which require your keycard to work. But obviously most hotels now switched to these. Maybe it is to encourage you to use the stairs more often?
At the bathroom, when the light is switched on, then the mirror light which is motion sensor triggered should also always stay on. A little odd while taking a shower that one has to wave to switch the mirror light on again.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at Hyatt Place Krakow and for sharing your valuable feedback with us. We greatly appreciate your detailed review and are thrilled to hear that you extended your stay with us!It's wonderful to know that you enjoyed the culinary offerings at our hotel. Our Kitchen staff takes pride in crafting delectable dishes, and your appreciation means a lot to them.In regard to the bathroom mirror light, we appreciate your suggestion to keep it consistently on when the bathroom light is switched on. This is a thoughtful idea, and we will explore the possibilities of implementing it to enhance our guests' comfort.Once again, thank you for your feedback, and we hope to have the pleasure of welcoming you back to Hyatt Place Krakow in the future. If you decide to return, please don't hesitate to share any further suggestions or preferences you may have. Warm regards,Marcin MazurDirector of OperationsHyatt Place Krakow
Tamu
2 Tempat Tidur Twin
Menginap di Mar 2024
Lainnya
2 ulasan
5.0/5
Fantastis
Diposting pada 15 Apr 2024
Great rooms, and great breakfast selection. Friendly staff and not too far away from the city centre.
Terjemahkan
Taehyun Jung
1 Tempat Tidur Ukuran King dengan Pemandangan Taman dan Sofa Bed
Menginap di Agt 2023
Keluarga
2 ulasan
4.5/5
Sangat Baik
Diposting pada 11 Sep 2023
Even though location is aliitle bit far from centrum, good service and spacious room is to deserve being appraised well
Terjemahkan
Tanggapan dari Properti: Machado Chen, Thank you for choosing Hyatt Place Krakow and for taking the time to share your opinion with us. We are happy that your stay in the "green lungs of Krakow" was relaxing and that the hotel and specious rooms met your expectations. We are waiting for your coming back to Kraków and to us. Forever yours Hyatt Place , Thank you for choosing Hyatt Place Krakow and for such an excellent opinion you have shared with us. We are happy that your stay in the "green lungs of Krakow" was relaxing and that the hotel, comfy and specious rooms, and superb breakfast met your expectations. We are waiting for your coming back to Kraków and to us. Forever yours Hyatt Place
Sun_shine___17
Tempat Tidur King
Menginap di Jul 2023
Sendiri
83 ulasan
4.7/5
Menakjubkan
Diposting pada 22 Agt 2023
Great new clean hotel. Location is beautiful, so many places to walk, but kind of far from the city
Room is great, gym just amazing
Very good breakfast
Terjemahkan
Tanggapan dari Properti: Dear Guest,We are pleased to read that your experience at our hotel exceeded your expectations.Thank you for appreciating our hotel. Our goal is to provide the best possible service.See you soon at Hyatt Place Krakow!Marcin MazurDirector of Operations
Jason
Tempat Tidur King
Menginap di Jun 2023
Sendiri
18 ulasan
5.0/5
Fantastis
Diposting pada 13 Sep 2023
Nice place just outside the city centre. The tram is nearby however. Breakfast plenty and fresh. Definitely will come back
Terjemahkan
Tanggapan dari Properti: Jason, Thank you for choosing Hyatt Place Krakow and for such an excellent opinion you have shared with us. We are happy that your stay in the "green lungs of Krakow" was relaxing and that the hotel and breakfast met your expectations. We are waiting for your coming back to Kraków and to us. Forever yours Hyatt Place
Pengguna Anonim
2 Tempat Tidur Twin
Menginap di Jun 2023
Keluarga
6 ulasan
3.2/5
Diposting pada 30 Jul 2023
A bit further from city center, construction near by.
Stuff is new and not yet fully ready. But they are very free my. Breakfast is nice
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback and for choosing to stay with us. Thank you for appreciating our breakfast.I am sorry for the inconvieniences that you experienced - thank you for letting us know. We hope to have the opportunity to welcome you back.Best regards,Marcin MazurDirector of Operations
fang
Tempat Tidur King
Menginap di Okt 2023
Lainnya
5 ulasan
5.0/5
Fantastis
Diposting pada 9 Nov 2023
It was really a nice experince. Hotel is new. Not close to the old town, but just 10 minutes by tram.team station is outside the hotel. Hotel breakfast is amazing!
Terjemahkan
Tanggapan dari Properti: Dear Fang,Thank you for sharing your feedback and for choosing to stay with us. We always make every effort to ensure that Guests are satisfied with their stay. Thank you for your appreciation.We hope to have the opportunity to welcome you back and provide you with another enjoyable stay.Best regards,Marcin MazurDirector of Operations