Ulasan Shangri-La Tanjung Aru, Kota Kinabalu

Segalanya sempurnaaaaa. Cuma loksi bilik paling hujung sebab murah sikit dari harga bilik yang lain kan haha, xde pun mountain view . View pokok je haha.Kids indoor tutup awal sangat 8pm.ingat malam nk bawak anak main dh tutup.

Tempat Yang Menarik , Cuma breakfast kurang sedap dan aircond kurang sejuk , TQ .

This is perfect for family vacation. This is my forth time to stay in Shangri-la Tanjung Aru, their sun set is memorable. The staff there are nice and my kids enjoyed to stay there so much! Looking forward to go there again in the future!

Impressive with their breakfast choices and staff professionalism. Everyone is very friendly and polite. Good view and nice facilities. Worth with the price. Definitely will come back again!

Big hotel compound, and the rooms, service and amenities are good and sufficient. Room furnishing may be a little dated but definitely clean. We had whatever we needed. There was a resort feel to the place and we loved the Christmas decorations. Breakfast buffet was yummy and had wide selection. There were many kids' activities that we wanted to try but didn't have time. Would highly recommend this hotel!

It was a very nice stay! Superb sunset, good location and warm hospitality. The breakfast was amazing. Thumbs up!

A stunning hotel with poor service. The location is perfect for those looking to get from the airport and into relaxing mode. The amenities are first class and the food options are good. But, The service is so poor in comparison to the Shangri-la Ria rasa, just down the road. After staying at both, it feels like different companies. Before I arrived I asked both hotels for excursion and activity reccomendations. Ria rasa helped and booked multiple exciting tours. This hotel didn't respond multiple times, so I chased and emailed again and again. Eventually being sent a link to an excursion company with tons of 3-5 day jungle tours. This was a two night stay. When we arrived I asked again about activities. I was sent to a desk that nobody was stood at, waited for far too long, found a qr code messaged and was told it wasn't their job. Eventually in the guest handbook I found the contact details for fishing and boat tour. I didn't get a reply until after all the next days tours had departed with a message saying we are full. Honestly if you have the choice I would highly recommend the slightly longer transfer and head to the Shangri-la Ria Rasa instead. You'll be treated well, the hotel is more relaxing and the staff acknowledge your existence.

The Shanghai-La can be recommended for a stay as family. They have connected rooms and early checkin was no issue. The pool and water area is very nice and the slides made our children happy. The breakfast was great and we would go there again. Only challenge is the relatively high price.

Always the best choice for healing n bring kids for holiday

Thanks for the flowers & cake for our anniversary. Really appreciate it. Room is really great and comfortable. Nice view from the room. Unfortunately I could not enjoy my stay there because suddenly not feeling well after eating the chocolate ice cream from ice cream bar. Not sure what the issue. Will repeat next time.

My child love the swimming pools and the equipments there. We enjoyed the fire cultural show so much there. The view there is stunning.

Living experience is great. It's an old hotel but maintain clean. Nice and big pool. If the facility can be renewed, it will be even wonderful. Have no chance to see the sunset due to the cloudy weather during my stay 😔

Facilitoes and well staffed. Wish was more affordable

Really appreciate the service of upgrading our room!! Such amazing experiences having holidays here. Credit to Jordan in Reception Desk!!! Our kid like the Advar building blocks quite much.