124/25 Moo 3 Maret Koh Samui, Suratthani, Maret, Surat Thani Province, 84310, ThailandLihat Detail Hotel
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Ulasan Tamu tentang Centara Life Lamai Resort Samui
8.7/10
Luar Biasa
81 ulasan
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Ulasan terverifikasi
Lokasi8.3
Fasilitas8.5
Layanan8.9
Kebersihan9.0
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Semua ulasan(81)
Ulasan positif(78)
Ulasan dengan foto/video(34)
Kamar sangat bagus(29)
Pengalaman menginap terbaik!(27)
Lokasi strategis(14)
Kamar luas(11)
Kolam renang sangat bagus(11)
Terlalu berisik(11)
Makanan enak(9)
Lokasi strategis(9)
Buruk(3)
Pengguna Anonim
Deluxe King Room
Check-in Jul 2024
Pasangan
5 ulasan
10.0/10
Fantastis
Diposting pada 2 Sep 2024
Hotelnya bagus banget. Semoga bisa menginap lebih lama. Semuanya masih baru, fasilitasnya juga lengkap
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for you feedbackThank you for your wonderful review. We are delighted to hear that you enjoyed the comfort of our hotel, its location, and the friendly service provided by our team.We truly appreciate your recommendation and look forward to welcoming you back in the future.With best regards,Vinanda LapsateanFront Office Manager
Konstantin_U
Deluxe King Room dengan Balkon
Check-in Jul 2024
Pasangan
3 ulasan
10.0/10
Fantastis
Diposting pada 26 Agt 2024
Hotel baru yang bagus!
Kamar besar, perabotan baru yang bersih, pipa ledeng, linen, dan handuk.
Staf yang sopan dan membantu.
Sarapannya luar biasa: banyak pilihan, semuanya enak dan indah.
Kolam renang hotel bersih, berukuran cukup dan didekorasi dengan indah.
Sangat merekomendasikan memilih opsi ini!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for sharing your detailed and thoughtful feedback about your stay at our hotel. We are so glad that you enjoyed the comfort of our room, facilities andWe appreciate that our team and facilities made your experience enjoyable. We look forward to welcoming you back for a more enjoyable stay soon!With best regards, Vinanda Lapsatean Front Office Manager
Tamu
Deluxe Twin Room
Check-in Jul 2024
Keluarga
3 ulasan
8.0/10
Luar Biasa
Diposting pada 17 Agt 2024
Hotel dibuka pada 15/08/24, kami check in pada 16/08. Kelebihan: tidak jauh dari laut, seprai dan handuk seputih salju, kamar besar, nyaman, banyak cahaya (siang hari dan listrik), sarapan normal (meskipun hanya semangka dan melon yang buah-buahan... tidak cukup untuk Thailand).
Minusnya: pelayanan aneh - kami tiba jam 16.00, entah kenapa harus menunggu kamar yang belum siap. Pada malam hari tidak mungkin untuk tidur sampai jam tiga; musik di kafe-kafe tetangga terdengar sangat jelas di dalam kamar. Handuk hanya untuk kolam renang, bukan untuk pantai.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for taking the time to share such detailed feedback. We are truly sorry to hear that your stay did not meet your expectations and for the inconveniences you encountered, from the room setup to the service experience. Your comments about the room, design, amenities, and guest service are invaluable, and we are taking immediate steps to address these issues with our team to enhance the guest experience.Please know that your insights are crucial as we work to improve.Warm regards,Vinanda LapsateanFront office manger
Tamu
Deluxe King Room
Check-in Jul 2024
Keluarga
44 ulasan
10.0/10
Fantastis
Diposting pada 20 Agt 2024
Hotel baru dibuka jam 8.15, ruang keluarga sangat bagus
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for sharing your feedback and giving us the best rating for your stay at our hotel. We look forward to welcoming you back for a pleasant stay soon!With best regards, Vinanda Lapsatean Front Office Manager
Tamu
Deluxe King Room dengan Balkon
Check-in Apr 2025
Pasangan
4 ulasan
7.5/10
Diposting pada 18 Mei 2025
Heel basic hotel. Locatie was okey, maar niet de beste. De straat waar het leuk zou moeten zijn, was niet zo levendig als verwacht. We vroegen om een kamer waar je geen geluid van de straat zou horen. Maar dat was er niet. Ze kunnen dus beter iets doen voor geluidsisolatie (zal waarschijnlijk toch niet gebeuren). Personeel was heel aardig en behulpzaam. Kamer best schoon, maar heel sfeerloos ingericht (betonnen nachtkastjes?). Gelukkig wel heel ruim. Een plek om een tweede koffer te openen was zeer gewenst! Er is genoeg ruimte voor. Ook wc in badkamer voelde erg krapjes aan. Je kon nauwelijks je kont keren.
Bed was niet comfortable, bestond uit twee delen en leek niet te ademen. Ondanks airco warm en vochtig. Niet lekker geslapen. Ontbijt was ook basic. Cocktails waren goed, zelfs een beetje persoonlijk gemaakt op verzoek. Heel aardig dat ze lokale snacks hadden op bepaalde momenten. Dus hier zeker van meegesnoept. Het personeel maakte het verblijf wel aangenamer. Let op: door vochtigheid en omliggende bomen enz. Wel last van muggen buiten. Wees er alert op.
Terjemahkan
Tanggapan dari Properti: Thank you very much for taking the time to share your detailed feedback. We’re truly sorry to hear that certain aspects of your stay did not meet expectations, particularly regarding sound insulation, room atmosphere, and comfort. Your suggestions are very valuable, and we will certainly take them into consideration as we continue to improve the guest experience.We’re glad to know that our team’s friendliness and helpfulness, as well as the cocktails and local snack offerings, helped brighten your stay. Thank you again for your honest comments, and we hope to have the opportunity to welcome you back with a better experience in the future.With warm regards.Supaporn NounchingGeneral Manager
Pengguna Anonim
Deluxe King Room dengan Balkon
Check-in Apr 2025
Sendiri
1 ulasan
9.5/10
Menakjubkan
Diposting pada 12 Mei 2025
It's a nice city hotel, located near main bar street. So if you are looking for a place where to chill after bars - it's a nice place.
Rooms are spacious and modern. Rooms on the first floor has separate entrance.
Breakfast starts at 06.30. there is brewed coffee from coffee machine.
Nice pool, but it's closed by buildings, so soon there will be only midday.
7-11 and road to the beach on 5 minutes walk.
Terjemahkan
Tanggapan dari Properti: Thank you for your kind feedback! We’re delighted you enjoyed our spacious, modern rooms and convenient location near the bar street. It’s great to hear our early breakfast service and coffee machine started your day right, and that you appreciated the pool and easy beach access. We hope to welcome you back soon for another relaxing stay!Warm regards,Supaporn NounchingGeneral Manager
Hansum Charlie
Deluxe Twin Room
Check-in Jan 2025
Pasangan
13 ulasan
8.0/10
Luar Biasa
Diposting pada 17 Feb 2025
Nice clean modern hotel with friendly staff and close to all the nightlife...
Only 5 minutes from the beach :)
Terjemahkan
Tanggapan dari Properti: Dear Hansum Charlie,Thank you for your wonderful review! We're glad you enjoyed our modern and clean hotel, as well as our friendly staff. It's great to hear that our location was perfect for exploring the nightlife and the beach. We look forward to welcoming you back soon.With warm regards,Supaporn NounchingGeneral Manager
Mintra
Deluxe Twin Room
Check-in Mar 2025
Keluarga
3 ulasan
10.0/10
Fantastis
Diposting pada 23 Apr 2025
We will be back for sure, the room nice and clean.
Terjemahkan
Tanggapan dari Properti: Dear Mintra,Thank you so much! We're delighted you enjoyed your stay and the clean, comfortable room. We look forward to welcoming you back again soon!With warm regards,Supaporn NounchingGeneral Manager
Tamu
Deluxe King Room dengan Balkon
Check-in Des 2024
Sendiri
2 ulasan
7.5/10
Diposting pada 13 Feb 2025
CENTARA life, Koh Samui, Lamai
Gleich vorweg: Das Centara Life ist m. E. kein Urlaubshotel, eher ein Business-/Wochenendhotel … ich hatte mich auf ein CENTARA-Hotel gefreut, aber: Nicht überall wo CENTARA drauf steht ist auch CENTARA drin … es ist irgendwie ein völlig neues Hotelkonzept, Positionierung zwischen „high class“ und „normal class“ … Zimmer dicht an dicht, Balkon einer neben dem anderen, getrennt mit einer dünnen Holzwand … 4 Stockwerke hoch … damit sehr viele Zimmer, die aber sind überraschend groß, sauber und äußerst geschmackvoll eingerichtet … Ich habe ein Zimmer mit großzügigen Balkon … jetzt das ABER: die Aussicht hat nichts mit grüner Natur der Insel geschweige türkisfarbenen Wasser zu tun, ich blicke auf einen Parkplatz, einen großen Strommasten und auf die Dächer von unzähligen Häusern/Hütten … einige von denen wandeln sich abends zu lauten Sport-Bars und Kneipen um … lautes Gedröhne von nah und fern bis weit in die Nacht, nein - bis in den nächsten Morgen … abends sitze ich mit Oropax auf meinem Balkon und versuche zu lesen… trotzdem dröhnt es … im Restaurant des Hotels ist dagegen nichts los … nur gut, dass ich nicht auch noch die vom Reiseveranstalter angebotene Halbpension gebucht habe … der Swimmingpool - klein aber fein … 15 Liegen finden Platz … der tolle Strand von Lamai ist fussläufig in 10 Minuten erreicht.
Unterm Strich: das CENTARA life ist ein modernes Hotel, gehobene Ausstattung, große Zimmer und ich treffe auf ein durch und durch kompetentes Personal; die Umgebung ist sehr laut, ist schrill, lädt zu einem „Massage- und/oder Bier-Marathon“ ein - promenieren, gemütliches Laufen in der in nur ein paar Schritten entfernten Hauptstraße ist ab 19:00 nicht möglich - dicht gedrängter Verkehr inmitten lauter Musik-Bars, Souvenir-Shops und Thai-Restaurants …
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your detailed feedback on your stay at Centara Life Lamai Resort Samui. We’re glad to hear you appreciated the modern design, spacious and stylish rooms, and our dedicated staff. It’s also great that you found the pool enjoyable and the beautiful Lamai Beach within walking distance.We understand your concerns regarding the surrounding noise and the lively atmosphere of the area. Being in a vibrant part of Lamai, the hotel offers easy access to nightlife and local attractions, which may not suit every traveler's preference. Your insights on room positioning and views are valuable, and we’ll take them into account for future improvements.We truly appreciate your feedback and hope to have the opportunity to welcome you back under better-suited circumstances. Safe travels!Supaporn NounchingGeneral Manager
Thunsaya Puyanont
Deluxe King Room
Check-in Nov 2024
Pasangan
3 ulasan
10.0/10
Fantastis
Diposting pada 11 Des 2024
I absolutely love this place—it feels like home. The room is spacious, and the bed is incredibly comfortable. The staff are genuinely friendly and accommodating. While I’ve noticed some people complain about the breakfast variety, I think it’s perfectly fine. They offer an egg station, sausage, bread, cereal, Thai dishes with rice, a salad bar, fruit, juice, and more. Personally, I don’t eat much breakfast, so it works well for me. That said, if you’re expecting a grand breakfast spread, it might not fully meet your expectations. On top of that, they have a swimming pool and a 24-hour fitness center, which I really appreciate. Overall, I thoroughly enjoyed my stay here! ❤️
Terjemahkan
Tanggapan dari Properti: Dear Khun Thunsaya Puyanont,Thank you for your wonderful review! We're thrilled to hear you felt at home and enjoyed the spacious room, comfortable bed, and our friendly staff. We appreciate your balanced feedback on breakfast, and we’re glad it suited your needs. It's great to know you enjoyed our pool and 24-hour fitness center too.We hope to welcome you back for another enjoyable stay soon!Best regards,Supaporn NounchingGeneral ManagerCentara Life Lamai Resort Samui
Sow Leng
Deluxe King Room
Check-in Apr 2025
Bisnis
46 ulasan
6.0/10
Diposting pada 27 Mei 2025
Location is almost at the end of Lamai Beach road and therefore it isn't much amenities there. The hotel did not provide shuttle although it was mentioned when we booked the hotel. Cleanliness, breakfast, and pool were all good. The only serious complain was the room we stayed have a faulty hot water shower, where the water was either too hot or not hot at all. It was a bad experience as we were forced to bath in cold water during our stay. We complained and someone came to have a look but it seems they don't understand the problem probably due to language. It would be good if the management seriously looking into this issue.
Terjemahkan
Tanggapan dari Properti: Dear Sow Leng,Thank you for your feedback and we sincerely apologize for the inconvenience with the hot water. Our team is reviewing the issue to ensure it’s resolved properly. We’re also checking the shuttle service information to avoid future confusion. We're glad you enjoyed the cleanliness, breakfast, and pool, and we hope to welcome you back for a better experienceWith warm regards,Supaporn NounchingGeneral Manager
Tamu
Deluxe King Room dengan Balkon
Check-in Mar 2025
Sendiri
1 ulasan
7.5/10
Diposting pada 22 Apr 2025
The location is very convenient, close to many restaurants, grocery stores.
It’s a bit worn down already. Don’t expect it to be a “new” hotel.
There were very noticeable stains on the beddings. The staffs replaced them. I have never seen anything like that in other hotels I stayed in Thailand.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your valuable feedback. We’re truly sorry to hear about your experience with the bedding and appreciate you bringing it to our attention. Please rest assured that we have addressed this issue with our housekeeping team to ensure it does not happen again.We’re glad to hear our staff were responsive, and that you found the location convenient. Your comments are important to us as we work to improve our standards and guest experience. We hope to have the chance to welcome you back for a much better stay.With warm regards,Supaporn NounchingGeneral Manager
Tamu
Deluxe Twin Room
Check-in Des 2024
Keluarga
2 ulasan
10.0/10
Fantastis
Diposting pada 27 Feb 2025
It was an awesome staying , very friendly staff, helping in everything , trying to do the best , bright , clean and big rooms , delicious breakfast , we were staying there 20 days , and didn’t regret that we have chosen this hotel . Only one minus we can admit , that it’s a little bit noise from the outside at the night time .
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful review! We're delighted you had an awesome 20-day stay and enjoyed our friendly staff, spacious rooms, and delicious breakfast. We appreciate your feedback about the noise and will look into ways to improve.We hope to welcome you back soon!Best regards,Supaporn NounchingGeneral Manager
Richtea
Deluxe Twin Room
Check-in Okt 2024
Sendiri
10 ulasan
8.0/10
Luar Biasa
Diposting pada 15 Jan 2025
Great location.
Unfortunately the gym was out of service when I was there so couldn’t use it but nice pool.
Breakfast was fine too.
Would consider staying here again in future
Terjemahkan
Tanggapan dari Properti: Dear Richtea,Thank you for sharing your experience. We’re glad to hear you enjoyed the location and pool, and that you found breakfast satisfactory. We sincerely apologize for the gym being out of service during your stay. We hope to have it fully operational next time, and we look forward to welcoming you back in the future!With warm regards,Supaporn NounchingGeneral Manager
Tamu
Premier Loft
Check-in Okt 2024
Bepergian dengan teman
5 ulasan
7.0/10
Diposting pada 21 Nov 2024
Room was good but had to take luggage on trolley on our own . There was no bell boy . Receptionist was very good .
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're glad you liked the room and found our receptionist helpful. We apologize for the inconvenience caused by the absence of a bellboy as per hotel concept our hotel follows a self-service concept. While we don’t have a bellboy, but trolleys and attentive reception staff are available to ensure your comfort.We hope to welcome you again soon!With warm regards,Supaporn NounchingGeneral Manager