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Ulasan terverifikasi
Lokasi4.5
Fasilitas4.3
Layanan4.3
Kebersihan4.4
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Tamu
Kamar Deluxe
Menginap di Feb 2025
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 13 Mar 2025
Wonderful hotel. Clean and perfect territory, kind staff. Mr Pong was very kind, polite and our stay in this hotel was wonderful!
We prolonged our stay 1 day more, so nice it was!
Sandy beach with clean water, but after storm there were a lot of dirty things.
I would recommend everybody to stay here!
Terjemahkan
itzik emanuel
Kamar Deluxe
Menginap di Jan 2025
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 16 Feb 2025
Great location
Very good service
Staff very kind
Clean and big room
Terjemahkan
AumF
Kamar Deluxe Premier
Menginap di Okt 2024
Keluarga
5 ulasan
5.0/5
Fantastis
Diposting pada 20 Nov 2024
We always stay here every time when we visit Samed Island. The service is very good.
Terjemahkan
Tanggapan dari Properti: Dear Khun AumF,Thank you for your loyalty and for choosing to stay with us every time you visit Samed Island! We’re truly grateful for your continued support and are delighted to hear that you’re happy with our service.It’s always a pleasure to welcome you back, and we look forward to making your next stay just as enjoyable as the previous ones. If there’s anything we can do to make your visits even more special, please don’t hesitate to let us know!Warmest regards!Wipada Noichan (Ms.)Assistant Rooms Division Manager
Tamu
Kamar Premier
Menginap di Jan 2025
Bepergian dengan teman
3 ulasan
2.7/5
Diposting pada 25 Feb 2025
We checked in on 02/22 at Saikaew Beach Resort, and our experience has been a bit mixed so far. While the staff are genuinely friendly and helpful, the issues we encountered at the beach restaurant were disappointing. Despite seeing several available tables, we were told they couldn’t accommodate us, especially during the fire show time. We were kindly asked to move, only to find that the area wasn’t even used for the show.
As hotel guests, we were surprised there wasn’t more consideration for us, especially in such a situation. It felt like there was a lack of coordination, and it left us feeling frustrated. Kero, the Guest Service Manager, was nice enough to offer us free cocktails as a gesture to make up for the inconvenience, which was appreciated. However, it didn’t fully address the frustration we experienced. We reported the issue to Kero, and we hope that improvements will be made for future guests so they don’t encounter similar issues.
The resort is decent overall, but there’s certainly room for improvement, particularly when it comes to guest experience and organization. We hope they take these concerns seriously to provide a smoother stay for future guests.
Terjemahkan
Iurii
Deluxe Bungalow
Menginap di Jan 2025
Sendiri
1 ulasan
2.0/5
Diposting pada 2 Mar 2025
I booked the cottage with sea view, but got with view on garden. Administrator of hotel said that they didn’t have any information about sea view from trip.com. I couldn't get through to support, they kept transferring me to bots. My vacation was ruined
Terjemahkan
Tamu
Deluxe Bungalow
Menginap di Okt 2024
Bepergian dengan teman
3 ulasan
4.2/5
Luar Biasa
Diposting pada 25 Nov 2024
Midweek break with 2 friends on Koh Samet: resort location is ideal, 5 mins by foot from island's main town, on the beach, for ppl in need of a little more liveliness. Deluxe Cottage was a bit dated, good amenities but furnishings are limited, electric sockets were not stable (type C falls out), no aircon in the bathroom. Walking distance to main beach(club) is rather far (5-10 mins). Generally the whole 'Deluxe' section of resort seems to be given less attention, which the restaurant closed and the pool sparsely tended, but is also much more quiet and peaceful in mornings and evenings. The main section, on Sai Kaew beach, is better furnished and closer to the reception and restaurants. The resort is generally pleasant, well maintained with a large staff that is well trained, very friendly and helpful. Pickup service by boat and jeep taxi went well, however, staff loading luggage on the ferry are not very careful (left my suitcase with high value items stacked high on the deck with risk of falling into the water!!). Beachclub is the best on this beach and very comfortable, great food at reasonable prices. Staff is friendly and attentive, but when busy, tend to randomly forget orders (or take very long +30 mins to bring a single cola). Minor inconveniences in paradise... Overall, amazing resort, decent rooms, great service and 10/10 would return again.
Terjemahkan
Tanggapan dari Properti: Dear Valued guest,Thank you for taking the time to share such a detailed account of your recent stay with us. We’re thrilled to hear that you appreciated our prime location, the peaceful atmosphere of the Deluxe section, and the warm hospitality of our staff. It’s also wonderful to know you enjoyed the beach club experience, including the great food and attentive service.We value your constructive feedback about areas that could be improved. Your observations about the Deluxe Cottage, pool, and restaurant in that section have been noted, and we’ll review these aspects to ensure consistency across the resort. Regarding the luggage handling during your transfer, we sincerely apologize for the oversight. We’ll address this with the team to prevent similar concerns in the future.We’re also sorry for the delay in service at the beach club during busy times. We’ll take steps to enhance efficiency and ensure all orders are promptly attended to, even during peak periods.It’s heartening to know that these minor inconveniences did not detract from your overall experience and that you left with fond memories of your stay. We truly appreciate your recommendation and look forward to welcoming you and your friends back for another island getaway!Warm regards,Wipada NoichanAssistant Room Division Manager
Tamu
Kamar Premier
Menginap di Okt 2024
Pasangan
4 ulasan
4.2/5
Luar Biasa
Diposting pada 16 Jan 2025
Beautiful resort and the location is perfect! U can we have stayed on the beach from day and night ….the water and sand are so clean. Unforgettable place!
Terjemahkan
MaiTai Honeymooners
Kamar Premier
Menginap di Mar 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 28 Apr 2024
Beautiful beach front hotel and all hotel staff are really amazing, very friendly and helpful. Appreciated for all their efforts to make our stay perfectly. The services and amenities should be 4 stars standard instead of 3 stars. Thank you very much and we would definitely stay again in the future
Terjemahkan
Tamu
Kamar Premier
Menginap di Mar 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 11 Apr 2024
Excellent location and great service good selection of breakfast items
Terjemahkan
CARMENISTA
Deluxe Bungalow
Menginap di Feb 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 12 Mar 2024
Very good, it is my wonderful holiday in this hotel.
I am really love it.
Terjemahkan
Ryan
Kamar Premier
Menginap di Nov 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 16 Jan 2025
2ns time staying there. Great place. I will stay there again
Terjemahkan
h4562048
Kamar Deluxe Premier
Menginap di Apr 2024
Sendiri
6 ulasan
5.0/5
Fantastis
Diposting pada 30 Mei 2024
beautiful
Terjemahkan
6/12
Tamu
Deluxe Bungalow
Menginap di Mei 2024
Sendiri
58 ulasan
5.0/5
Fantastis
Diposting pada 1 Agt 2024
I’m a lonely man living the lonely world.
I’m annoyed by some Chinese tourists living by my room,
They talk loudly without manners
I asked the receptionist girl to change a room for me and they did it. Very nice
Terjemahkan
Pierre123
Kamar Deluxe
Menginap di Sep 2023
Pasangan
12 ulasan
4.2/5
Luar Biasa
Diposting pada 20 Okt 2023
Almost perfect but unable to change room even with prior request and extra charge.
Will book earlier next time.
Terjemahkan
ray bkk
Kamar Deluxe Premier
Menginap di Jul 2024
Sendiri
215 ulasan
4.0/5
Luar Biasa
Diposting pada 15 Agt 2024
Hotel are nice and clean and staff are good and very helpful….