Ulasan Makathanee Resort

It probably was a great place to stay years ago, but not anymore! Avoid! Staff are renting there own motorbikes to try and make an extra buck, normally I’m up for this but they tried to give me some broken bike and smiled as if it was ok. There was a mistake with my booking so I couldn’t get the room I paid for so I had to pay for an upgraded room which I happily did. Trip.com offered to refund me so all I needed from the hotel was a receipt to show Trip.com but because the receptionist didn’t put me through the system and just pocketed the extra money that I had to pay in cash, she couldn’t give me a receipt, now I’m caught up in this scam they have going. I obviously was not able to leave a tip after all this weirdness, I have never in all 50 years of staying in hotels been asked to pay for the hotels mistake. Usually upgrades are free as an apology for not providing what was originally advertised and paid for.

Very good service, beautiful view, good atmosphere, suitable for relaxing.

We booked a hotel on the spur of the moment. It didn't have a high online rating, so there were some vacancies. After checking in, we found it was okay. There were almost no tourists on the beach in front. If you like quietness, Koh Mak is indeed a good resort.

It’s hard to describe in one word, please take a look at the actual photos for yourself😂, it’s too bad!

Good location, there are many cafes and motorbike rentals nearby, unlike other places on Mak Island, there is a swimming pool, breakfast is a standard buffet, the room was on the second floor on the edge, huge, with a beautiful balcony overlooking the pool and the sea, the only downside is one towel for everything 😄😄 and the worst thing is the Wi-Fi, not only is it slow, but it also constantly cuts out ☹️☹️, but it’s not bad at all.

We’ve been here 10 years ago. Everything is amazing! Best pizzas we’ve ever had, also the pasta and another Thai dishes are so good. The staffs are very kind and friendly, she recommended us so many things to do in Ko Mak. Surely come back and visit here again.

Beach front bungalow was nice and clean. You can hear the waves from your room. There are rocks near the beach especially during tide. The staff was really nice and helped us with all our requests. No water pressure in the shower. Rent a scooter to see the island.

This is a very nice resort middle of the beach at Mak. Mak is a very quiet island. Not much is happening here. A few restaurants and shops at the street but the day you will spend on a sunbed. The beach is full of sandflies and a few min at the beach will give you a lot of bites. So be aware of that. Resort is lacking of post Covid. Staff does not respond at emails or if you’re lucky it takes a long time.

We stayed for 8 days in an ocean front villa & were very happy with the accommodation. The room & bathroom are very spacious & the air-conditioner worked very well. The rooms are serviced on request, so very acceptable. The large bed was very comfortable. The breakfasts were good with both Asian & Western. The Asian were particularly good & the choices changed each day, whilst the Western was a little more "same same". It was great to eat virtually on the beach. Both Wow & Saifah on reception were very helpful & friendly. There are some maintenance issues which need addressing i.e. our veranda needs repairing as do the sun loungers & the entrance to the resort looks like a junk yard with old furniture & obsolete motorised bikes strewn around.

We had a great stay at Makathanee! We splurged and had a beach view bungalow … which was amazing! The room was spacious, the bed was soft and comfy, the view was amazing and the sound of the surf was loud. The resort grounds are pretty and well maintained. We never went to the pool but walked by and nobody was there. The chairs on the grass by the beach were always full. The beach was clean and inviting and the water was warm. Good things: nice (10/10) staff, good breakfast, nice restaurant on the roof and good location. We had a few meals nearby on the street and rented a bike to explore the island. We also enjoyed the restaurants and bars on the beach nearby. You are not isolated at this resort. Not so good things: the only thing we didn’t like was the old, broken chairs on our patio and on the grass. Not that important- but something they could plan to replace. Great location, peaceful but not boring, great facility

We booked 4 nights at Makathanee House after a few days in Bangkok. It was exactly what we would have wished for. The bungalow was a stones throw away from the beach. We had it almost all to ourselves. The bungalow was very spacious and clean. The only criticism I had was that the air con unit was not in a great place. It was directly by the head of the bed so your face got really cold at night…..other than that it was perfect. The staff were so helpful. Their launders service was very efficient, the clothes came back smelling lovely. I would recommend this hotel to anyone.

Good room, good view but! “Not impressed” receptionist Two-standard customer service A female employee with long hair tied in a ponytail talks to a Thai customer and asks what makes her face frown. Not willing to give information When I become a foreign customer, I feel anxious. Smiling and cheerful, voice 2, voice 8, if this place doesn't want to accept Thai people The next day, please note it on every platform. So you don't have to reserve. and will not recommend others to stay. And at the front desk here, we don't know what hours we work. We came back from eating at 8:00 p.m. I'm going to ask for the wifi code because there isn't one in the room or any pillar of the resort. When checking in, only the key was given. If you ask for information, ask for the answer. And the mobile signal in the room was bad. Can't use anything. So I called to ask for the emergency number 085-095-1700 that was posted on the door at 8:42 p.m. on 23/2/2024. We called to ask for the wifi code. But the person who answered the phone, the first word was "um" which is??????? If you don't want to receive it, you don't have to leave your number. Actually, I didn't want to disturb the time. But you didn't give me any damn information other than the room number. We can find out ourselves. The employee who helped deliver the bags provided better service than you. Sucks!!!!

The resort was our first stop while island hopping around Koh Chang. The complex was beautifully laid out, but the management unfortunately did not manage to keep the complex in good condition, neither in the bungalows nor in the restaurant/bar area nor in the entrance area, which looked more like a junkyard. Only the garden looked well maintained. Everyone can then judge this in detail for themselves. Another no-go in our opinion was that the beach towels were also given out as shower towels (smelled really musty). The staff were friendly, the receptionist organized our transfer to Ko Kood. We were able to come to terms with the circumstances for the four nights. The speedboat from the mainland (Krum Luang Pier, departure 11 a.m. and 2 p.m.) stops at the hotel's own pier, so there are no further transfers on the island. Many good restaurants are within walking distance. The stay was fine for us, if we visit the island again we will choose another resort. This review is not based on a lack of knowledge of Asia and/or false expectations of the hotel. We also looked at the reviews in advance. Of course you can/have to turn a blind eye here and there in Asia, but you don't have to look at everything through rose-colored Asian glasses, after all, you have to pay for your stay. Note: We had already heard about the sand flies on the beaches in advance, and the hotel had also pointed this out, so we used the loungers on the lawn in the garden, which was also very nice, unfortunately, like almost all of the hotel guests, we were also stabbed there by the beasts. We had already brought various ointments with us from Germany, and a friendly local pharmacist helped us with an ointment (Fucidin H and an anti-allergic Loratadine).

The location of this hotel is an excellent asset. There are small shops, restaurants and even a pharmacy nearby. The beach is pleasant but it is better to bring sandals because there are some stones. The rooms are well equipped but the deckchairs by the sea deserve to be renewed. The swimming pool is well maintained. We have a hearty breakfast while enjoying a magnificent panorama. The staff is very professional and can organize any kind of transfer, motor bike rental...just ask.