Lapland Hotels SnowVillage

The price, contrary to what others have said on here is fair, 2x 3.5hr flights alone aren't going to be cheap. The cost, obviously, racks up when there is 4 (2 adults, 2 children) going but that is obvious. Lapland itself is amazing! All of the staff and elves that we encountered were so friendly and genuine. The snowsuit and boots that are supplied are excellent and upto the job of keeping you warm. The lunch at the place is perfectly acceptable, basic but appeals to all kids and most, reasonable, adults. The amount of time at the Snow Village is tight and could do with being about an hour and a half longer, but I guess that would make the overall day (already quite long) even longer. That said, this gives a superb taster of Lapland. A previous review states that there are no carols or Christmas decorations there and whilst true, I hadn't really noticed as the day for me, was all about snow and Lapland. The skidoo ride out to see Father Christmas was unbelievable! I don't know what a previous review was going on about when it said that they were left standing 'at the side of a road'. These were all tracks through forests where no other vehicles (except skidoos) would be and it was slightly bumpy (the turbulence on the plane journey was worse) but no more than one would expect. Certainly nowhere near enough to make someone 'cry out in pain'!!!!! The coach journey from the airport was excellent. The driver showing how driving in snow and ice can be done if you know what you're doing! The only negative point on the whole day was the flights themselves. The crew were excellent but the seats are crammed in so tight and are wafer thin and if you get the passengers from hell behind (like we did), you feel EVERY TIME that they kick the seat back or rummage in the seat back pocket (which they did every few minutes), which made the flights horrendous. All in all though, a superb day. I was really nervous after reading some of these negative reviews and in large, the actual day was nothing like they say. I guess it all comes down to individual expectations, but we were left with nothing but amazing memories* (*except for the flights!)

I agree with many of the previous reviews, both positive and negative. It is expensive for what it is, the food it basic, the toilets are tiny, the rides don’t last long and the place to sled down is man made. However, my child loved every minute. Ok you aren’t there long but it was enough time to do everything at least once. The staff were great and lots for kids to do on the flights. This is a temporary village, maybe if you want something more to do go to one of the others villages. We were lucky enough to see the northern lights as we left so consider ourselves very fortunate.

Very disappointing trip. My family (2 adult and 2 girls aged 9 and 5) visited on the 23rd December 2021 The flight was average, we were disappointed the crew didn't really do anything Christmas themed, other than the captain saying Santa had landed on the plane. No carol singing or activities which you'd expect going to lapland. The place itself is amazing but the issue here is time. We paid 2.4k for 2.5 hours. it's impossible to complete the itinerary in the time allowed. It took a good couple of hours after landing to get through passport control, queue and get snow suits, and get on the coach. It's a fairly short journey to the snow village, maybe 20 mins. We arrived at 3:15pm and was told to be back at the bus for 5:45pm... 2.5 hours. We pretty much ran around the site trying to do everything. You can't it's 100% impossible to do everything on the itinerary. We had to skip snow-mobiling and the "local story telling tent". The kids were disapointed. The lunch is the equivalent of an Ikea buffet lunch but we were fine with that. Santa and the huskies were impressive though had to queue 30 mins for huskies. On the whole, I wouldn't recommend, the itinerary is very misleading - you'd need an extra 2 hours to really make the most of it. Spoke to Tui afterwards to tell them of our experiences but they weren't really bothered and didn't offer anything other than "we'll take your feedback into consideration". Won't be booking with Tui again - despite holidaying with them every year for at-least the last 10 years. To be clear, we're not the complaining type, this was the first time we'd ever complained to them and they didn't seem to care. £2400 for 2.5 hours fun in the snow.