The Kirkwall Hotel

"Good location but a very poor quality hotel. We booked a harbour view room and on arrival discovered that scaffolding was being erected in front of our window as the roof was going to be replaced. Reception did not have another room available and said there was nothing else that they could do. We had to keep the blind down on our window for the 4 days we stayed at the Kirkwall as workmen were constantly on the scaffolding outside our window. with continuous noise from 8am to 6.30pm each day . Reception also stated that guests were emailed about the works which is untrue as we did not receive any prior communication. We were then told that compensation would be offered but we would not get this as we had booked through an agent!! Overall the reception staff were very unhelpful and gave conflicting views on the works and compensation . Had dinner in their restaurant the first evening and the quality of the food was to say the least very poor and the member of staff serving us agreed and said we would not be charged for dinner. Their actual words were the dinner was not to their usual standard and she was very sorry for what we had been served. We did not have any more evening meals at the Hotel. Breakfast was shambolic due to large bus parties and when we asked for some hot milk we were told that as they were very busy they would provide some as soon as possible, eventually we received the equivalent of an egg cup of hot milk. We asked for more much to the frustration of the server and received another egg cup of milk. The following morning i requested a kipper from the menu and it was served half cooked. Overall an extremely disappointing stay at the Kirkwall Hotel."

Ayre Hotel & Ayre Apartments

"Good hotel. At the centre of Kirkwall. Great food at its restauran"

Albert Hotel

The Shore

Royal Oak Guesthouse

"Here for four nights, welcomed by Alice and baby Poppy (very cute). The room had recently been updated and was all new throughout and plenty of power points for charging gadgets (a pet peeve) the bathroom was very nice with a good sized shower, In the morning Eric cooked us breakfast with a smile, nothing appeared to stress him. As a local he was also able to give us advice for places to visit and eat. The Royal Oak is very well located for visiting the city, just a short trip from the airport. We had a very relaxing short break and would definitely recommend to friends hoping to visit the islands."

Karrawa Guest House

"Guesthouse perfection in orkney"

The Orkney Hotel

"Nice clean comfortable room but really needs some form of bedside light. The room was either lit up like Wembley or pitch black. Breakfast was delicious but very sparse, continental offerings were very limited and if not down first basically non existent. We had one meal in the Cask bar. Food good but really need to replenish the sauce sashes more regular. We asked for ketchup and vinegar as there was none on the container. Two sachets of ketchup appeared but to this day we’re still waiting for vinegar!! We got the impression a lot on this visit that staff didn’t really care. ( I exclude the room cleaning staff from this, they were excellent)"

Grainbank Mews

"Excellent B&B, accommodation perfect, factilties 1st class. Host Albert and his family very welcoming and could not do enough for you. The restoration he has done on a listed building is amazing. Would highly recommend to all and will be definitely be back. Only 10 mins walk into town."

Kirkwall Youth Hostel

"The location for hostel needs to have more signage from the Ayre Hotel as it can take a while to locate it..Once there the hostel is well laid out, receptionist Ebony was a great help explaining all the housekeeping instructions..all rooms appear to be large enough, we had a twin room with comfy beds, bathrooms and toilets were clean and tidy, shower mats and towels provided, the kitchen had everything you need with a large well laid out dining room, there was a comfy lounge and laundry facilities..our bikes were locked in luggage room with a code. Overall we would book again"